The person on the other end of the phone seemed to go the extra mile to first make sure they had the parts we needed and arranged delivery of the items as quick as possible. 7
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Ver mais
Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Ver mais
Quick reply to request, item ordered and delivered within 48 hrs by courier. Safe and secure delivery place. Excellent service.
Detalhes da empresa
Escrito pela empresa
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Informações de contato
Hastings Raod, TN17 4PL, Cranbook, Reino Unido
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought some lovely winter colour for…
I bought some lovely winter colour for my new pond.
Good strong and healthy plants ,and delivered in very good condition .

Resposta da World of Water Aquatic Centres
Juwel Rio
This is the second tank I have bought from World of Water and on both occasions the service has been excellent. Communication is great and delivery on time. The Juwel Rio tank is good quality and straightforward to set up and maintain. I wouldn’t hesitate to recommend World of Water to anyone.

Resposta da World of Water Aquatic Centres
Always a pleasure dealing with these
Always a pleasure dealing with these. I'd definitely use again. It's a fantastic experience

Resposta da World of Water Aquatic Centres
Kudos to this store for the sickest…
Kudos to this store for the sickest camping sleeping bag ever, kept me cozy,
warm, and living my best outdoor snooze!

Resposta da World of Water Aquatic Centres
Great product
Great product, extremely happy with it. Fast, efficient and friendly service.

Resposta da World of Water Aquatic Centres
pump is performing heroically and the…
pump is performing heroically and the fish are happy in their oxygenated pond!!
Plants 🪴 delivered quickly and well packaged.

Resposta da World of Water Aquatic Centres
The website is very easy to use and the…
The website is very easy to use and the product I ordered I am really satisfied with. Also came well packaged and on time. The quality of the tank and cabinet was very pleasing.

Resposta da World of Water Aquatic Centres
Excellent pond underlay
Wanted some pond underlay, found it quickly on the World of Water website, several options, great price, quick delivery and perfect for my needs.

Resposta da World of Water Aquatic Centres
Had a part in stock for my pond pump…
Had a part in stock for my pond pump and despatched

Resposta da World of Water Aquatic Centres

Resposta da World of Water Aquatic Centres

Resposta da World of Water Aquatic Centres
as a professional gardener/consultant…
as a professional gardener/consultant with the professional gardeners guild, its totally important i get the healthiest pond plants for my clients , and the world of water is the only company i use for that reason, i have tried other companies in the past but non can rival this company, the packaging was excellent as was the delivery, i want to thank Anthony and Miles for their help and expertise they are both a credit to the company, hopefully i will be re-ordering again soon

Resposta da World of Water Aquatic Centres
New pump needed for our pond and Carl…
New pump needed for our pond and Carl at Bicester was so helpful. Happy to go through everything with us and explain which pump would be the best one. Really pleased with the service

Resposta da World of Water Aquatic Centres

Resposta da World of Water Aquatic Centres
I found the perfect pump
Searching on the internet for a new filter/pump for my pond I found that World of Water had the exact item I needed, at a very competitive price. I placed my order and the pump arrived very soon afterwards. It was well packaged and a very well built machine. I had a minor query, so phoned World of Water, and my query was answered immediately by a very helpful young man. I heartily recommend World of Water.

Resposta da World of Water Aquatic Centres
Infected fish KILLED all my fish
This is the one near Tulleys Farm.
Bought 2 outside goldfish, despite floating bodies in with them (stupid me for buying them) both fish died within 2 days. The fish I bought from the inside aquarium tanks survived.
I’ve since bought 4 of the same fish from elsewhere. ALL survived!
So wasted my money £22. I wouldn’t go there again. Anything else you can get a refund on like a jumper or tv but animals you can’t. As their policy is you have 48 hours to take the dead fish back and I work - that’s money down the drain!
Also there were 2 dead fish in an inside tank there and I pointed this out. The man said that the behaviour is normal. I know about fish. You can tell by the way the fins looked, the way it was floating and there was slime coming off it. They were dead. I also said about the dead fish outside. They weren’t interested in taking them out. Dead fish - red flag!
UPDATE.
Suddenly all my fantail goldfish started standing on their heads and were barely moving and all died a few days later. The following day - last night 19/8 my weather roaches were going mad swimming madly around the tank and the 3 stripey tropical fish things (danios) were also really whizzing around the tank - never seen this before in 30 years. Today. All dead. Every single one of my fish DEAD. 8 fish, different species. I believe the new weather roach infected all my fish and killed them. It barely moved in the last couple of weeks since purchase. They are normally quite active. At the time of purchase from World of Water, Crawley - There were floating weather roaches in the tank at the time I bought mine. He said they’d been quarantined for a week they are fine and that’s how they act. I know this type of fish as I had 2 for over 10 years. They don’t behave that way. I said to the man those 2 will be dead tomorrow. I’m SO stupid. I should never have bought a fish from that tank. That new fish probably took away the lives of 8 fish I’ve had for years and has cost me a lot of money too because I now need to restock the whole tank. My fish died in a horrible way.
What’s the point in phoning you. Are you going to replace all my fish and refund me for the 3 dead ones I bought? You know those weather roaches were ill.

Resposta da World of Water Aquatic Centres
Received amazing service and advice
I have been going to this fish shop in whitminster for years and never have I had an issue. Everyone is very knowledgeable about everything. Such a very friendly service you receive I’ve brought fish, plants and even filters from them and never have I had an issue. They can answer any questions you have about ponds/tanks and fish and nothing is too much trouble for them. Definitely a recommended going to these fish shops

Resposta da World of Water Aquatic Centres
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







