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Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

WP Premium is the leading and most trusted GPL website. Download 15,000+ clean, ad-free WordPress GPL themes, plugins, and templates around the world. All the items are 100% original files from developers without ads, viruses or malicious code. All our products are regularly kept up to date. As soon as we are notified about an update, we download it from the developer and update it on our site.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

My experience with wp-premium.org has been very negative

I purchased a one-month subscription for 15 euros because the website clearly states that everything is legal, and that the themes and plugins are clean, original, properly licensed, and include automatic updates.

After purchasing, I downloaded the JNews theme, but I discovered that it was a version from about one and a half years ago. When I tried to update it, the update did not work. Later, I realized that the theme appeared to be a cracked version, similar to those found for free on other websites, and not an original licensed version as advertised.

I contacted support to ask for clarification, but initially no one responded. After 24 hours, they told me that no newer version was available. I then requested a refund, but I received no response. They read the WhatsApp messages but do not reply.

I even proposed a compromise: they could keep 5 euros and refund me 10 euros, but again I received no response.

Based on my personal experience, I consider this website unreliable and I do not recommend it.
Update after WP Premium’s response – 07/03/2026

I am not talking only about the WordPress theme JNews. Other plugins downloaded from your website also do not have automatic updates, even though your website clearly states that the products include updates.

After several checks and after contacting developers of the original products, I was informed that the files provided are not official licensed versions and therefore do not allow normal updates. This creates serious risks for the security and stability of my website.

I requested a refund on the first day after the purchase, but until today I have not received any refund or clear response. On WhatsApp the messages are read but there is no reply.

The response posted by WP Premium does not address the main issue: the products provided do not match what is advertised on the website.

If I do not receive a proper solution or refund, I will consider opening a dispute through my payment provider and reporting the situation to consumer protection platforms.

Based on my experience, I cannot recommend this service.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da WP Premium

Resposta da WP Premium

Hi

I’m sorry to hear about your experience and would like to investigate this further.

In situations, where our subscription with the original developer has expired and we do not have any intention to renew it further because of any reason. In this case, you won’t see updated version of the product.

In case of Element Envato products, if the developer has removed the product from Element Envato, we cannot provide further updates to that product.

Sometime, due to trademark issues or DMCA notices, we do remove the products from our store (mentioned our FAQ,s page).

Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Excellent service and outstanding professionalism!


The customer support is fantastic — responsive, friendly, and always helpful. The plugins are constantly updated, and even if one isn’t, all it takes is a quick request and you’ll receive the latest version within minutes.
Great selection of themes and additional services as well. Highly recommended!

28 de maio de 2025
logotipo da WP Premium

Resposta da WP Premium

Thank you so much for your kinds words! We’re happy to support you.❤️

If you need any further assistance, don't hesitate to reach out to the support center.

Regards,
Parves Hossain

Avaliado com 5 de um total de 5 estrelas

I started by purchasing themes and…

I started by purchasing themes and plugins from WP Premium and later bought digital subscriptions. It’s a very trustworthy company. The service is excellent, and the customer service was also amazing.

10 de março de 2025
logotipo da WP Premium

Resposta da WP Premium

Thank you so much for your kind words!

Regards,
Parves Hossain

Avaliado com 5 de um total de 5 estrelas

Provides trustworthy profession service…

WP-Premium provides trustworthy profession service for WordPress users, which i could not believe without seeing them directly. And I prefer everyone to take their themes, plugins and templates. It,s actually unbelievable.

22 de fevereiro de 2025
Avaliação não solicitada
logotipo da WP Premium

Resposta da WP Premium

Thank you so much for your kinds words!

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