Im done waiting for them to ship an order.I keep getting the same old "a few more days or its on the way." Then they wanted me to call Fedex.Nope you call Fedex and Im gonna call my financial institu... Ver mais
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Veja o que dizem as avaliações
I wish I had known how hopelessly incompetent this outfit is regarding shipping. Part of my order has been sitting in either Dallas of Hutchins Texas since September 18. Shameful. They deserve to fail... Ver mais
I’ll be honest: I had a preconceived notion about Wrangler jeans. I always associated the brand with cattlemen, rodeo riders, and the classic Western look. But the Retro Slim Straight completely flip... Ver mais
Worst shipping and return service ever! Shipping took a month. Since it took a month and we needed the jeans, we purchased them in Walmart. All items were totaling $55, did a return and only received... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wrangler is an American manufacturer of jeans and other clothing items, particularly workwear.
Informações de contato
North Elm Street 400, 27401, Greensboro, Estados Unidos
- wrangler.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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I bought a pair of these WRANGLER jeans…
I bought a pair of these WRANGLER jeans and was happy how they felt on me. After four days of wearing them, I bent over and the pants ripped down from the corner of the right pocket exposing my underwear. I said well let’s try it again. It’s just a fluke. Nope! Same problem. Lucky I wasn’t in public!
Metal rivets on pockets coming off in dryer.
I purchased two pairs of George Strait Wrangler Cowboy Cut Jeans for the first time. I washed the first pair to be sure of the fit. I ordered them larger in the waist due to the heavy cotton. You can't return them once their washed. I wear the pair for working around the house only. After 4-5 washings, the metal rivets on the two back pockets completely came off and were found in the dryer both times. Poor quality for sure. Never had a pair of jeans to that, especially at that price point.
Went to make a purchase at $14.99 but…
Went to make a purchase at $14.99 but shipping was $7.99. They offered that if I joined I could get free shipping. I joined now they want to charge $29.99 for the purchase plus $7.99 shipping. Now I do not have the opportunity to purchase at a lower price. DO NOT join their website!
They charge $7.99 for a return fee when…
They charge $7.99 for a return fee when the product is not true to size. This has happened several times. I'm done with them.
best brand i purchased
Iam in the construction line of work…
Iam in the construction line of work been buying your jeans for 30 yrs why have you made your zipper pulls so small people in our line of work we have large fingers not little girl fingers it is very hard to grab the small pull an zip up not to smart on your end. Sebastian Ciancio pres. of
Ciancio Mechanical Inc.
The "tan" "Wrangler Authentic" pants are garbage. Wrangler Customer Service is worse.
The "tan" "Wrangler Authentic" pants are made from tissue paper. First time wearing them and they ripped next to the inside seam of the left rear pocket. After over 45 minutes on the phone (after waiting over an hour for a callback because they were 'experiencing heavy call volume') I came to an impasse with the foreign speaking customer service representative. She said she would need to speak to a supervisor. I was on hold again. Then there was another impasse, and I was put on hold again. I Finally asked to speak directly to the supervisor and was told I would get a call back within 72 hours. don't bother buying Wrangler pants. Wrangler is allegedly manufacturing in AMERICA. I highly doubt that. Their jeans are toilet paper thin. Their customer service reps can't find America on a map. So sad.
Ordered 7 pairs of shorts and got one pair
Ordered 7 pairs of shorts. They sent one pair and stated they sent all 7. Recieved a small sealed bag that at most could hold 3 pair of shorts. I called customer service and they basically told me I had to wait 7 days for an investigation into FedEx. I told them that this is not a FedEx issue. FedEx delivered the sealed package they sent. Unhappy I tried to chat with the company on messenger, they basically told me the items I bought are out of stock. So instead of listing out of stock on the website, they figured, hey lets send what we have, say we sent all of it and hope the customer does not notice 6 missing items.
I wouldn't buy from Wrangler.com
I wouldn't buy from Wrangler.com. I ordered an item and when I received it the item was defective. They apparently have no quality control to look for defects in items being shipped. Then, to make matters worse, they said they would send the replacement item but when I checked voice mail, the representative had called back and said they weren't going to send the item and that I would have to go online and redo the order. Unfortunately, they don't give you the credit until they receive the return. So, best solution is to not buy from them on-line and find a local merchant if you want their merchandise.
The worst customer service
The worst customer service. 1 min after i've ordered two pair of jeans i realised that the size is not right and immediately sent a request to change the size. 12 hours later Anna from the customer service informed me that this was impossible because my order was processed. Very kindly she gave me 2 options - 1. to wait until i receive them and to return back to their address and order the new size again or.. to order new ones immediately. Approximately £200 again or £400 in total within 10 hours. I spent 3 days searching for the best option to buy jeans and at the grand finale I met Anna from Wrangler customer service. They lost me as a client Forever. I won't recommend them to ANY person.
The worst customer service ever.
The worst customer service I've ever seen. The products they sell are commodities and, just like other commodities, I am moving the multi-hundred-pairs of jeans my company orders for our maintenance folks to (literally) anyone else -- goodness knows there are a dozen others that I can think of without breaking a sweat whose products are equal (or better) in quality with customer service that doesn't make me feel like the least important person who's ever existed.
I ordered an item on line from Wrangler…
I ordered an item on line from Wrangler october 11th and it's now november 1st and they are still processing the order after having lost the first item. I have ordered many clothes on line from other sources and never had to wait more than a week. Fedex was supposed to be the carrier but the item got as far as Tracy CA and then disappeared but Fedex refuses to do anything to look for it. All around a very disappointing experience.
No return shipping when something is…
No return shipping when something is not right. I paid over $11 to return a $25 item from Colorado to Oklahoma, ground shipping.
Can’t complain about service
Placed an order with this company on the 16th of February. The parcel was shipped the following day and arrived at the U.S.A. hub on the 21st of February.
Will comment on the quality and if the correct order has been received when it arrives in Panama.
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