Had wristbands made for a charity golf tournament I am hosting to give out to participants. They made what was designed. Easy system to work with. Good quality. Had a special running that doubled my o... Ver mais
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Veja o que dizem as avaliações
I ordered the wristbands for a church youth conference and they were a hit. The design and order process was easy and I received my order in time. The colors were vibrant and the quality was top not... Ver mais
My order was printed incorrectly and upon trying to get this mattter fixed multiple employees did not help me and simply told me it was all my fault. I will be making sure to tell all my friend to n... Ver mais
A empresa respondeu
I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Informações de contato
16107 Kensington Dr #172, 77479, SUGAR LAND, Estados Unidos
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
4,1
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 35% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Received my wristband yesterday after 4…
Received my wristband yesterday after 4 weeks of waiting. Put it on to charge overnight but nothing seems to be working. No instructions in box. A complete waste of money. Wristband is horrible and cheap. Don’t waste your money on this wristband. I would give no stars if that were possible. UPDATE Had a reply from this company on 10th June. They will send my comments on to their team. Didn't even offer a full refund. AVOID at all costs, all they want is your money.
22 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
We had a great experience for 4…
We had a great experience for 4 reasons:
1. The website is user friendly and easy to follow.
2. Pricing is fair
3. The shipping was fast and arrived exactly when they said it would
4.Printed bracelets were perfect, no flaws, super quality.
9 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Buyer beware
I bought 2. There are no instructions to set up or use. There also seems to be a recurring payment that appeared as soon as I paid for them. I sent several emails but don't think my question about this was ever understood. I was offered a discount at one point which hasn't arrived either. I thought it was a genuine Diabetic UK item. I fear not and have no faith that it will fulfil the claims that were made about the product. I am sure Trading Standards will take a dim view.
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Excellent Customer Service
As soon as I completed my order, I realized I'd made a typo. I contacted Customer Support and the rep was able to fix the issue. I received my order last week and the items are perfect.
30 de abril de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi Dyan, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Hard to read, not adjustable
These were super cute but the writing was not as legible as on the proof made it seem and they are ONE TIME WEAR ONLY, not adjustable. We didn't know that when ordering for our summer camp :/
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Quick Delivery
Quick Delivery. They were open to design adjustment even after the order was placed. The call center coordinated well
5 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Great Wrist Bands
It was easy to place an order. Delivery was fast, actually a day ahead of schedule. Quality of the bands seems to be great. They are holding up very well.
24 de abril de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
This is a complete waste of money
This is a complete waste of money. It is cheaply made and serves no purpose. No instructions and false claims. It has not been approved by Diabetes UK. Scam
23 de abril de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Worst customer service ever
Worst customer service ever, not US based support team. I placed the order, was told delivery was May 9th. Given tracking and on May 8th at 7pm it was dropped off to shipper. My event was on may 11, received the package May 14th, well past my event. Company says file a complaint ticket and they will investigate. I will dispute it with my CC company.
13 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Great deal and fast shipping
Great deal and fast shipping. We were very satisfied and will be ording from them again!
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Super easy to create and fast shipping
Super easy to create and fast shipping! My students love their wristbands!
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Another scam product
No instructions I have tried charging the wristband, but there is no display on the screen. Can't send it back as there is no information at all
10 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Shipping was quick and great quality
Shipping was quick and great quality! This was a hit at our school event!
2 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
The color did not match the redness as…
The color did not match the redness as shown on the picture, many pieces had slices on rubber
2 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
UPS just tried to deliver the order of…
UPS just tried to deliver the order of Wrist Bands, but needed a check for $30 C.O.D. Driver had no idea why. I don't have checks on hand. So I couldn't accept delivery.
No communication from the company about this charge. What in the heck is going on?
8 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
I would like to know how to use it as…
I would like to know how to use it as there are no instructions? I cannot say if it works as i do not know how to use it ? Please can someone advise how to use or where to get instructions on how to use it!!
8 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Terrible I filled in form but cancelled…
Terrible I filled in form but cancelled order they sent it anyway and no instructions awful scam is there an address for this company
7 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
TOTAL SCAM
TOTAL SCAM ! The product took ages to arrive. When it did arrive there were no instructions and apart from lighting up when you touched it, none of the functions worked. I have binned it. You have been warned !!
7 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Fantastic product
Fantastic product! We will be ordering more!
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Easy to design, fast shipping!
I appreciated the ease in creating my design and the various sizes I could order. Shipping was fast!
1 de maio de 2025
Avaliação não solicitada
Resposta da Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
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