WUFWUF Avaliações 

433
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I subscribed a couple of years ago and it was absolutely fantastic. Brilliant, engaging themes every month, it felt like a lot of love went into the business. I had a while off and just resubscribed a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The most gorgeous monthly boxes arrive much to Betsi-bears delight!! Very imaginative toys, amazingly different to anything you would be able to buy in a pet store….. Beautiful made and superb... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great products, great service! My two labrador puppies love recieving their monthly Wufwuf box. Each box is full of a wide range of interesting toys and tasty treats that keep my two little ones occu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Holly just destroys the toys in seconds after receiving the box. But that's to be expected from a labrador, and since she gets a new box every month its not a problem. However, we never received the F... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Monthly JOY box for your dog! WufWuf is based in London / U.K. We ship to all E.U. countries.WufWuf was born from the minds of loving dog owners just like you who face the same struggle all pet-lovers do: we don’t always have the time or energy to give to our dogs… And since our pets are our family, the guilt that comes with that can be pretty devastating. We’re all dog-parents here at WufWuf, so we know the struggle ALL too well. The solution most of us think of is to give them stimulating toys, treats, and chews that will keep them busy while we’re away--right? The trouble is the time and effort it takes to research - and then go find - toys and chews that are SAFE and HEALTHY… Not to mention the strain it puts on our wallets, especially if your dog is particularly… enthusiastic about toys. We decided we needed an easier way to keep our dogs happy. WufWuf was founded not only to make it EFFORTLESS for you to provide the best products for your dog, but also to make it easier to afford. This makes it simpler than ever to consistently provide stimulation for your furry family member while you’re away - resulting in a healthier, happier dog! By always choosing quality items to send in your monthly box, our mission is to ensure all you need to worry about is enjoying your WufWuf delivery with your pup.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

433 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(433)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you from Emilio

Emilio loves his Wufwuf box! Every month has different toys and treats for the pup. Toys are good quality and it’s great to try all the different types of treats. So far, his favourite is the hedgehog toy 🦔.

1 de setembro de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi Sophie, we are happy that you and dear Emilio love our boxes! :) I think the hedgedog is one of our favourites, too. 😊

Best wishes!
Tamara from Customer Support

Avaliado com 5 de um total de 5 estrelas

Wuftastic!

I recently subscribed to WufWuf for my new puppy Wiggles and I was amazed by the quality, service and what Wiggles got in his box! It's cheaper compared to many other subscription boxes. With unique themed toys and items. Wiggles loved the treats and playing with the toys and the little magazines are a cute touch too. He can't wait to get his little paws on this month's box 🐶❤️🐾

1 de setembro de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi Krissie, thank you so much for this lovely review! Our paw friends' happiness is our priority. We are so happy to hear that Wiggles like his boxes. 🥰

All the best,
Stella - Customer Service 🐾

Avaliado com 3 de um total de 5 estrelas

I wanted to treat my lovely fur baby…

I wanted to treat my lovely fur baby there was a box sent out a couple of months ago and supposedly was meant to contain a fit bit for dog’s ours didn’t so I presumed it was not in every box. Been ill so forgot to follow it up

31 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi Gina, so sorry to hear that you are not satisfied with your box. We will contact you today to learn the details about this inconvenience and make it up to you as much as possible.

Kind regards,
Daphne - Customer Support

Avaliado com 2 de um total de 5 estrelas

Looked really good on the adverts, not so good in person

Looked really good on the adverts, especially as the contents are supposed to be worth £40 or more so was very disappointed when my first box arrived. There was an offer where you get 2 boxes for the price of one on your first order and if I'm honest, the contents of both boxes put together would probably barely be worth £40. There are usually around 2 toys and 2 packets of treats in each box and the treats I received I could've bought from the petshop or elsewhere online for £2 a bag or less.
Really don't feel like this was good value for money and would get more for my money spending £18 a month at the petshop.

26 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi Hannah, thank you for your valuable feedback. We are sorry to hear that you were disappointed with your boxes. In fact, there should have been a total of 6 toys and 4 packages of treats in the boxes you received. I'm sending you the full list of the contents by email, if there are any items left in your box and you can let us know, we'd love to send them immediately.

All the best!
Daphne - Wufwuf Team

Avaliado com 5 de um total de 5 estrelas

Good quality box worth the price

Good quality box worth the price. Easy to cancel or pause ...this is how its done . Unlike another one (begins with V) who took my money and never delivered.

12 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks from buster and mollie

My dogs know the wuf wuf box is for them and are desperate to get it opened as soon as it comes they enjoy the toys and treats .they share a box but there is always enough to go round. It is clear there is care and attention gone into every box thank you

10 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Thank you for this lovely review, Mrs. Pick! We're really keen on giving our paw friends a service where we can keep them entertained. So we're so happy to hear that your pooches feel that way about our box!

Thank you for taking the time to leave this valuable review. We'd love to hear your thoughts about your future boxes as well. Sending hugs to dear Buster and Mollie.

Best,
Daphne - Customer Support🐾

Avaliado com 5 de um total de 5 estrelas

Perfect box

Perfect box! High quality toys and yummy treats. My dog really loves it! Every box has different theme, which makes it even more exciting! Would definitely recommend as a perfect way to spoil your dog every month!

5 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Thank you for recommending us, Daria. We feel so lucky for our family members like you.❤️

All the best,
Daphne - Customer service🐾

Avaliado com 5 de um total de 5 estrelas

Lovely service, lovely people!

What I love about this company is that they're very receptive to my dog's needs. They're happy to help in any way they can to make my boy happy and I'm very pleased with their service. I would definitely recommend them!

2 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Thank you for your amazing review Row! 😍It's always been so flattering to be recommended by our family members, we appreciate that and for your time for leaving this comment.

All the best,
Daphne - Customer Support🐾

Avaliado com 5 de um total de 5 estrelas

Great product, great service

Great products, great service!
My two labrador puppies love recieving their monthly Wufwuf box. Each box is full of a wide range of interesting toys and tasty treats that keep my two little ones occupied and happy for hours on end. The customisation options are also great giving me the ability to choose toys that are appropriately sized for my dogs and specify any dietary needs they might develop. The extra effort put into the monthly themes and magazines also makes it a fun product for my whole family to enjoy.

2 de agosto de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Thank you so much for your excellent words, Ned! We are very lucky to have you in our family! :)

Cheers!
Daphne - Customer Service🐾

Avaliado com 5 de um total de 5 estrelas

My dog loves everything toy

My dog loves everything toy, treat, chews
Quality and value and customer service is excellent.

31 de julho de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi Sally, thank you so much for the kind review! Sending love to your dog. 🥰

All the best,
Stella - Customer Service 🐾

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, great products. Delivery is quick and products are well packaged. Any queries I had were answered quickly and efficiently. I highly recommend it!

30 de julho de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi, we are so happy to hear these kind words. We are doing our best for the fur babies in our family. 🥰 Thank you!

All the best,
Stella - Customer Service 🐾

Avaliado com 5 de um total de 5 estrelas

Passes the Power Chewer test

My GSD loves his new toys every months. Most have stood up to the extreme chewing , only one has failed to pass the tig of war test and he loves the treats.

29 de julho de 2021
Avaliação não solicitada
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Resposta da WUFWUF

Hi, thank you so much! We are doing our best for the chewers in our family, I'm glad your GSD likes our power chewer boxes. Sending him kisses! 🥰

All the best,
Stella - Customer Service 🐾

Avaliado com 5 de um total de 5 estrelas

Poppy loves her WufWuf box!

Poppy loves it when her WufWuf box arrives! There is a good choice of toys and treats that is great value for money, I love seeing her when I open the lid and she has a good rummage to see what goodies she has this month!

29 de julho de 2021
Avaliação não solicitada
logotipo da WUFWUF

Resposta da WUFWUF

Hi, thank you for this kind review! We are extremely happy to hear that dear Poppy likes our boxes. Seeing happy family members and their furry children makes us even happier. We are lucky to have you in our family. 🥰

All the best,
Tamara - Customer Service

Avaliado com 5 de um total de 5 estrelas

Great monthly box

Our dogs awaiting happily for every box. They enjoy variety of toys and treats.
Customer service is excelent.

29 de julho de 2021
Avaliação não solicitada
logotipo da WUFWUF

Resposta da WUFWUF

Hi, thank you so much for the kind review! Knowing that we have happy family members give us indescribable happiness. We put a tremendous value on the satisfaction of our family members in WufWuf. 🐾

All the best,
Tamara - Customer Service

Avaliado com 5 de um total de 5 estrelas

Good priced treat

Really look forward to receiving the box each month. We both get excited and especially love the toys. They are well made and nearly all are Florence's favourites. It's a great way to keep her interested, entertained and active. Her toy box is overflowing with Wuf-wuf toys. A good priced treat.

28 de julho de 2021
Avaliação não solicitada
logotipo da WUFWUF

Resposta da WUFWUF

Hi, thank you so much for the lovely review! We are overjoyed beyond imagination to hear that both you and dear Florance like our boxes. 🥰🐾

Best,
Tamara - Customer Service

Avaliado com 5 de um total de 5 estrelas

Yet another JRT approved box

Yet another JRT approved box. This months had a plushy rocket, plushy Alien head (which is taking some chomping!!), a flashy bouncy ball & treats. My JRT just loves to get her paws & teeth on her WufWuf boxes!!

28 de julho de 2021
Avaliação não solicitada
logotipo da WUFWUF

Resposta da WUFWUF

Hi Sharon, thank you so much! It is amazing to hear that your pup enjoying our boxes to the fullest. Seeing happy family members and fur babies make us even happier. What a joy to see you in our family! 🥰

Best,
Tamara - Customer Service

Avaliado com 5 de um total de 5 estrelas

I could not be more happy with wufwuf

I could not be more happy with wufwuf. Since the first box back in April they consistently provided amazing boxes for our dog. I love the fact that they sent puppy friendly treats and toys. And to top it all their shipping times are fantastic!

28 de julho de 2021
Avaliação não solicitada
logotipo da WUFWUF

Resposta da WUFWUF

Hi, thank you so much! We are joyous beyond words to hear your lovely words. Seeing happy family members like you gives us incentive to do better. We are lucky to have you in our family. 🐾

Best,
Tamara - Customer Service

Avaliado com 5 de um total de 5 estrelas

Love the wufwuf boxes

Love the wufwuf boxes! Great value for money and we’ve been introduced to lots more pet food/treat companies. The toys are of great value. Any correspondence I’ve had with the company has been dealt with efficiently, with care and attention to detail. You can tell the boxes are from a company who love dogs and not just for profit.

28 de julho de 2021
Avaliação não solicitada
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Resposta da WUFWUF

You are so kind Suzanne, thank you so much! Everyone in our team have dogs and cats. They are our family! Their happiness is the most important thing for us. So we are trying our very best to make all of them happier! 🥰🐾

All the best!
Stella - Customer Service

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