Wuzutech Avaliações 98

Purchased the Nano Clothes to deal with some minor paint scratches on our SUV, could not use the cloths until winter weather improved and the vehicle could be cleaned properly prior to using the cloths. The cloths are soaked in a white liquid that is extremely messy to use however, I followed the direction and proceeded to apply to the area for about 15 minutes, they did not do a thing to improve the paintwork. I then decided to try on my truck for very minor hair like scratches thinking maybe the SUV scratches were to deep, again no effect whatsoever. Reading other reviews on this product, and talking with a body shop guy, he told me that he has heard this story several times. I am outside the 30 day window to send back so have wasted my money.
THERE IS NO HARRY POTTER WAND TO COVER UP SCRATCHES OTHER THAN A BODY SHOP.

WuzuTech have come back with the standard reply below. This is what there website says, "Paint Touch-Up and Scratch Removal: NanoWipes contain a mild abrasive paste suitable for reducing light scratches, swirl marks, or scuffs on painted surfaces. By gently rubbing the cloth on affected areas, the paste helps to smooth out imperfections, providing a more uniform finish. This is particularly effective for areas around door handles or minor blemishes on the car's body."
Totally not what it states below is it. As said in the original post, the cloth would not touch anything including light hair line scratches from normal wear and tear of driving.
Order #
Order Number
#492979
Lets see if I get a full refund or not now.

Purchased the happy bird feeder. First, shipping time was lengthy. Comes with just a free short term trial for bird identification. Squirrels are also enjoying the feeder, despite claims they have something that repels them. You have to buy additional cloud storage from China to get the bird identification. $40 a year to share your life with the Chinese. You can buy an SD Card but it just saves video. No identification. Do not recommend.

I re contacted wuzu.. like they asked me to. I knew better that they would just tell me what I already do / done ..... DONT WASTE YR MONEY ...

Where to start . Should of took refund on my wife n I qrings.. the first 2 didn't work right so I ask to return them n get new ones . I had to pay shipping to return them smh that's my first red flag . I got 2 new ones . Both still don't track everything properly . Constantly have to refresh resync unbind re bind .... SMH second red flag . Sent email to them they only have it copy n repasted I swear , same stuff in faq..... Third red flag. I bet my return time is up too ... This is TRASH so called health rings .. the light flashes red or green as if its doing its hourly health checks but nothing shows ... Only data it will show is if I manually real time a health request..... The last 2 weeks especially has not kept track of anything properly. Last time it even tracked my sleep was Feb. 22 2026 ...... Complete trash don't waste yr time. Even if u ask for refund take off $ 5-15 off it for return shipping....

Proof that they are scammers? I couldn't reach HerzP1 via THEIR C.S. line, but I did reach someone by calling Wuzutech C.S. As soon as the word "scam" left my lips, I was put on hold and then told I'd be getting an immediate refund.

Ordered a smart ring, need to return it and for over a month have been asking for a return label to no avail. This company is a joke will NEVER order from them again. Wished I read the reviews first.

I have adopted two small dogs ( Yorkshire terrier’s and they are very vocal lol anyway I’ve tried a couple of different ways to keep them from barking whenever a fly goes by lol
But your no bark works extremely well anytime they bark for no reason it stops them in their tracks 👍 I absolutely Love your product, very effective and small enough you can take it with you if you need to. Thank you so much for selling this item to me I’m so happy now and so are my son and his wife.
Best Regards
Cindy Calloway

So far so good! I can't believe the high quality of the camera to my phone

If there was 0 stars that's what it would have gotten. I bought two bird feeders. 2 weeks of use and it disconnected from my Wi-Fi. I realized that the antenna wire was broken. I offered to just fix it. They told me they don't offer parts. I asked then for a warranty claim. I was told that broken wires don't fall under warranty.
Interesting. What does then? $130 waste of money.

We are so disappointed. I ordered this feeder for my husband for Christmas. Once opening the package at Christmas we learned it requires a 2.4 g WiFi network and will not work off 5G. We have tried for several weeks to find a solution. We are unable to establish a 2.4 connection with our network. We chatted with Wuzutech support, we emailed and were provided no support. We have called customer support twice over past two weeks and both times were told “management was in a meeting and woild get back to us”. They have never contacted us. We are requesting a return outside of the 30 day return policy because no where on the product page or the reviews provided the information that a 2.4g connection was required. We would have never purchased this item if that had been properly listed. This company has essentially refused to address our concern. We will never purchase from them again because they failed to show integrity in this matter.

I recently wrote a very negative review on WuzuTech due to my frustration with them not standing behind their product even with the extended warranty I purchased. They recently reviewed my purchase and agreed to replace the bird feeder. Received my new bird feeder today and am very pleased with their response.

Like many others i purchased the bird feeder for a gift. In less than 48 hours it was destroyed by a squirrel. I left multiple emails with no response. I finally called someone and they told me I would be refunded (I purchased a warranty!) if I followed instructions for packing. Several emails and several months later I am still waiting for my refund. Horrible horrible experience.

I bought a bird feeder with a camera for my boyfriend from Wuzutech called Happy Birdy. Within a week of mounting it outside, squirrels had chewed the plastic grid over the seed bed that sticks out the front. Within a couple more days, squirrels had chewed a large hole in the plastic wall above the camera. The squirrels were then able to jump in and out of the seed area at will. I contacted Wuzutech and was told that they only provide replacements when there's "a confirmed manufacturing defect upon arrival". I DO NOT RECOMMEND purchasing the Happy Birdy feeder or any other product from this company. The feeder was destroyed by squirrels in under two weeks and customer service didn't care at all.

Horrible company to deal with. Their customer service is pretty much non existent. All communication has to be done through email. They have a phone number on their website but noone ever answers it. I ordered the birdfeeder off of their website on December 7th. I paid $10 for "expedited shipping" which was suppose to be 3- 5 business days. It was ordered as a Christmas gift. I didn't receive it until Dec 26th. Which was 15 business days later. I no longer wanted it so I emailed a request to send it back for a refund. I had to take it to the post office and pay for the return shipping ($15). I emailed them the tracking #. They responded that it would take 5 - 10 business days to receive my refund. It has now been 12 business days and I still haven't received it. I've had to file a claim through my PayPal account to try and get my refund. Company's like this shouldn't be allowed to sell anything on-line.

Slow response and even slower delivery. Still waiting after 6 days for product to ship. I would expect another 6 days for delivery. Finally found out product is in a third party delivery before going to USPS delivery. Credit Card has already been charged.

Ordered a birdhouse for my wife for Christmas on December 5. Shipping updates stated that it was going to arrive by December 22. On December 22 shipping updates stated it was out for delivery. Come January 3 still no package. No answer at Customer Service. No reply to emails. Filed a dispute with my credit card company and they refunded my money. Wuzutech didn’t even try to act like they had actually shipped it. Obviously their method of operation is to take your money make you think that it’s coming and then hope that you won’t try to get your money back.

Ridiculous customer service. Wuzu tech is the worst company I've ever dealt with online. Stay away. Far far away.

Do not buy! A family member wanted a bird feeder with viewing and sent me a list. I assumed they did they own research, but they used a questionable site that rates products. They thought they were using Consumer Reports. My card was charged immediately, but as it got closer to the holidays, my item did not ship. I finally opened a complaint with PayPal, and instead of cancelling my order they generated a shipping label and said it was too late. My item did finally arrive, but in the meantime I had bought a different brand, and the difference in quality is astounding. This Happy Birdy probably wouldn’t last two minutes outside. I have repeatedly asked how to return the item, but I still have no idea. They instead offered 20% off or full credit for any other item in their store and I can keep this. Their entire practice screams scam. I opened another support with them to get the address for return, but honestly, even if I do manage to get it back to them, I seriously doubt they will return my money. This company is one giant headache. I am also going to stop using PayPal, as obviously it is not the online shopping protection I thought it was.

Update- I started a return again, and this time I received an email with exact instructions and mailed the bird feeder back ($12.55 it cost me). I am now just waiting for it to arrive and for my purchase to be credited. I will update then. I also received a reply here from Wuzutech, which makes me think they are less of a scam site and maybe I experienced some seriously poor customer service on my repeated attempts for help. I will update when my return is processed.

1/28/26. Tracking information shows that they received the return on 1/12/26, but they still haven’t issued me a refund. I received no reply to the email when I sent the tracking information on 1/9/26 or to an email I sent a few days ago.

4/6/26 - It’s finally over. I had to call my credit card company and do a chargeback. Right when it was as the 30 days this scam of a company replied to the chargeback, so I had to wait another 30 days. I finally received formal notice on 4/2/26 that it was settled in my favor (I did return it in January). I also plan to never is PayPal again. I thought I was protecting myself from online purchases, but I received no help at all.

WuzuTech has provided me with a truly rememberable experience, for sure. I will not soon forget how absolutely dreadful and insulting this company is. I ordered a bird-feeder on Dec 17th. And paid for “3-5 day expedited” shipping in an effort to get it by Christmas Eve. Ha! They didn’t even bother to print the shipping label until Christmas Eve. In the mean time I got several text messages and emails from them asking me about what else I might like to buy from them. I responded in various ways that I would like an update on my current product before buying more. They always responded with “we will contact you about your reply within 1 business day”. But never did. And would then send multiple messages PER DAY about what else I might like to buy. I received my order today, Jan 2nd. And it’s all beat up, because they don’t ship it in a cardboard box, they just wrap the original paperboard packaging in plastic and tape it up. This company is despicable , and I’m going to share this review in every way I possibly can so others might not have to experience this for their loved ones Christmas present.

P.S. I see that they have replied to my review with some nonsense that only further fuels my disappointment with this company saying:

“We would truly like the opportunity to make this right. If you're willing, once we have your order details, our team will reach out to you directly to assist with next steps and a resolution.”

Ha! Fun fact, immediately after posting my review here on trustpilot I replied to their “please give us some feedback on your order” email with this exact review copy and pasted into it. They’ve done nothing to “make this right” and they’ve had all my information and order number for weeks now. They have found the time to send me more generic emails about buying more products from them though, so glad to see that hasn’t changed.

The robovac only spins in a small circle and barely picks up anything. When I inquired about a return, customer service said they could not find the order, and when I supplied them with a screenshot of the order, AND a follow-up email, they never replied again. They recommended sending an email or text. I sent a text and got NO reply.
***I will update this to say that it took REPEATED attempts to contact customer service, but we finally did get a response and returned the item and received a refund.

Ordered Dec 2nd as a present and received the week of Christmas. They claim a money back guaranty if you are not completely satisfied of 30 days. I tried it and it seemed to work. I have not been able to get birds at my feeder this year, so I decided it wasn't worth it and started the return. When I looked at the policy, it says they can only take UNOPENED items back!!!!! What? How do you know if you're satisfied if you don't try it? That's the stupidest thing I've ever heard and is false advertising. Absurd.