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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

1 my top 3 worst sites to play on shocking 100s pound in past 3 days nothing, takes you 30 40 pound to get free spins then ye get 2.20 or 5.60 not worth playing on hate when they say ye been playing m... Ver mais

Avaliado com 5 de um total de 5 estrelas

32Red has one of the easiest gambling sites to log into and I never have any technical issues whereas on other gambling sites I sometimes come across issues. The bonuses are amazing too !!

Avaliado com 1 de um total de 5 estrelas

It's been more than 8 weeks now of waiting to get my account verified and the waiting game continues. I hope other people knows that's the kind of predicament they may have to deal with signing up wit... Ver mais

Detalhes da empresa

  1. Casino e loja de apostas online
  2. Cassino
  3. Vendedor online de apostas desportivas

Escrito pela empresa

Online Casino 32Red - The UK's favourite Online Casino! We are a multiple award-winning online casino that gives you all the thrills you could possibly want from gaming online. THE BEST ONLINE GAMES: Choose from 3000 online games such as online video poker and slots, or card games. THE BEST CHANCE TO WIN: If you’re not sure how to play you can find some answers in our Help Centre (https://kindredgroup.custhelp.com/app/home/site/32red_uk) SUPER-FAST PAYOUT: Our amazing team aim to process your payments as quickly and efficiently as possible. TOTAL CONFIDENCE: We have the licences and certificates we need to make sure that we can create the best environment for you to play (and to keep you safe too!). But you don’t have to take our word for it, have a look at our credentials to find out more: https://www.32red.com/about-us/our-credentials


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 5% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Horrible experience

It's been more than 8 weeks now of waiting to get my account verified and the waiting game continues. I hope other people knows that's the kind of predicament they may have to deal with signing up with this company. At this point I might as well not wait in vain and document my experience weekly as customer service never have a clue when this will be completed when I have to contact them weekly for updates. Never have such a horrible experience in my entire life.

23 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Losing GBP8 today and again they have…

Losing GBP8 today and again they have placed a restriction on my account to prevent me from continuing to play. This is the seventh time in three weeks and I wonder if they are just playing a game with me to stress me out. I have a GBP500 monthly limit on my account and so far I am evens for the month and yet they are blocking me from playing

Make your own mind up regarding this company. I do not recommend playing with them at all and I ownder if the best way forward for me is to close my account with them and go elsewhere to another casino who may be more sensible

24/04/26 same really unhelpful standard reply. I have a monthly limit of gbp500 and am breaking even for the month - Do you not have any common sense?? I am a responsible gambler. To block me 7 times this month is ridiculous. i have decided to take my business elsewhere as you are just a stressful casino operator

22 de abril de 2026
Avaliação não solicitada
logotipo da 32Red Casino

Resposta de 32Red Casino

Dear Sir,

Thank you for sharing your feedback.

We’re sorry to hear how frustrating this experience has been and understand how unsettling account reviews can feel.

Player safety is a top priority for us, and while some checks are triggered automatically by safer gambling tools, every decision is reviewed by a trained member of our Safer Gambling team. These measures are designed to protect our players, not to penalise them, and we aim to handle all interactions fairly, respectfully, and with understanding.

We appreciate your feedback and the opportunity to review your experience further.

Kind regards,
32Red Team

Avaliado com 1 de um total de 5 estrelas

Made an account in January started ok…

Made an account in January started ok as per new customer haven’t had any thing since just dead spins tonight was final straw £90in on 40p a spin one bonus for £8 one bonus out £90 screw that changed me deposit limit to a fiver won’t be back here in a hurry

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

1 my top 3 worst sites to play on…

1 my top 3 worst sites to play on shocking 100s pound in past 3 days nothing, takes you 30 40 pound to get free spins then ye get 2.20 or 5.60 not worth playing on hate when they say ye been playing more than 45 mins how long do they expect you to play quick wow so everytime you get down to 20 pound they knock you off and cannot go bk on for 2 hours disgusting think I'll stay playing genting Casino and slingo at least ye get loads free spins not like this pice turd game these people on here saying they had great game don't no where gotta be family or friends commenting on this site to boost it 🤣🤣

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No wins

Worst website ever, did around 500 spins on slots and not got a bonus round a single time, just rob your money and no fun, only losing never winning absolute rubbish would never recommend to any person that wants to win

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Day 10 of my account being frozen!

Day 10 of my account being frozen. Still no emails or contact from 32Red

Had to resort to contacting the FDJ United CEO Stephanie Pallez who owns 32Red as this is beyond ridiculous.

Fully verified but my account has been frozen with £1920 in the account. Unable to withdraw. Unable to play. Live chat useless and said my account is under review but that there is no timescales for when this will be completed and could take months.

No emails or communication from support. Scam website. Do not join. If u win you will not get your money.

Daily stress and anxiety because I have no idea how long this will go on for.

Join bet365 or paddy power who's customer service is top notch compared to this clown outfit.

6 more weeks and I can report this scam website to the gambling commission and IBAS.

DO NOT JOIN

7 de abril de 2026
Avaliação não solicitada
logotipo da 32Red Casino

Resposta de 32Red Casino

Hi,

Thank you for contacting us via Trustpilot - Please login to your account and check the verification section. It may be that 32Red are still waiting for you to upload your documents.

All document requests must be fulfilled so that we can complete the verification process.

In the meantime, we appreciate your continued patience during this process.

Kind regards,
32Red Team

Avaliado com 1 de um total de 5 estrelas

Verification scam

I have recently won a big amount on the website and suddenly 32red decided they wanted to go through extra verification on my account - I have now been waiting 2 weeks for the verification to be complete till today it has not been the money I have withdrawn is on hold prior to this I have withdrawn money with no issues and the support team is completely robotic no help and have actually been extremely rude this company feels like a scam avoid it

1 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst betting site ever

Worst betting site ever. Won £18 on free spins when joining then managed to win £765 of the £18. Never paid out and made excuses to why that were unacceptable. Do not use.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Forget this site

Forget this site say payouts better than most site jokers opened acount played through fair few bob won absolutely nothing. So didn't even have chance to see if withdraw worked never will as that's me done back to my original fair pay sites 😅

10 de abril de 2026
Avaliação não solicitada

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