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77 Diamonds - London Avaliações 

216
O TrustScore é 5 de um total de 5

4,9

3 Hanover Square, W1S 1HD London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a solitaire ring with a 2-carat diamond, and the service was both fast and extremely efficient. The ring needed to be resized and polished, which was done very quickly, and despite a ver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve purchased our wedding and engagement rings from 77D and we’re very happy. We were well looked after by Tarek and Steffi throughout - excellent customer service.

A empresa respondeu


Detalhes da empresa

  1. Joalheria
  2. Negociante de Diamantes
  3. Joalheiro
  4. Designer de jóias
  5. Fabricante de jóias
  6. Serviço de conserto de jóias

Escrito pela empresa

We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(216)

1.573 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

From start to finish, my experience with 77 Diamonds was exceptional ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Had a fantastic experience with 77 Diamonds from start to finish. Buying an engagement ring online was a bit nerve-racking, but the team was incredibly helpful, patient, and always quick to answer my questions.

The ring arrived exactly as expected, beautifully made, and the diamond looks even better in person. Great communication, secure delivery, and excellent value for money.

Couldn’t be happier with my purchase and would definitely recommend 77 Diamonds to anyone looking for an engagement ring!

25 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Beautiful Ring

Natacha Thank you for your excellent communication with me regarding my lovely ring.
Arrived today in a beautifully boxed and on time.
Thank you again

28 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great price great jewelleries

Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but have to book another day appointment.

Overall good experience, good quality jewellery. Wife’s happy.

21 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

my experience!

As a first time husband, with tight deadlines and a honeymoon on the line, I’ve gotten all the help I needed from 77Diamonds, especially from Natasha from the customer care team.

27 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding quality, exceptional service, and an incredible ring!

I had a wonderful experience with 77 Diamonds from start to finish. A special thanks to Stefana, Clara, and the entire team for their amazing communication, patience, and assistance with all the delivery details.

The quality of the ring and diamond is outstanding, and the pricing is very competitive. My fiancée absolutely loved her ring; it is truly the most beautiful piece of jewelry we have ever seen. I highly recommend 77 Diamonds to anyone looking for perfection and reliability!

15 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wedding ring try on customer service

Sophie was lovely to work with from the moment I went to try on my wedding ring to the quick responses following the consultation and working with me to find a ring within my current budget.

Thank you so much for all your help Sophie

24 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredibly helpful experience and far superior selection to the high street!

I had previously looked around traditional high street jewelers, but the selection at 77 Diamonds was far better.
Their website is fantastic and very easy to use. The customization options and intuitive filter system made searching for high-quality, GIA-certified diamonds straightforward and stress-free.
I decided to book an in-person consultation, which was effortless to arrange. During my appointment, I met with **Sophie Hardy**, who was brilliant throughout. She had prepared a great selection of rings so we could find the ideal setting, and then helped me compare several diamonds side-by-side. Sophie walked me through all the technical details thoroughly, without ever making the experience feel pushy or sales-driven.
The entire process was seamless, educational, and completely reassuring. I can’t recommend 77 Diamonds—and Sophie in particular—highly enough!

23 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Floriana Fakih

I had an outstanding experience with Floriana Fakih, my jewellery specialist at 77 Diamonds. From start to finish, she provided exceptional customer service and went above and beyond to help me with a very important last-minute change to my engagement ring.

What could have been a stressful situation was made completely smooth and seamless thanks to Floriana. She clearly explained all of my options, quickly updated my invoice, found efficient solutions to every challenge, and kept me informed throughout the process. Her professionalism, responsiveness, and genuine care gave me complete confidence every step of the way.

Thanks to her dedication, I was able to give my partner her dream engagement ring. I truly can’t thank Floriana enough for making what felt impossible happen. She is a real credit to 77 Diamonds, and I wouldn’t hesitate to recommend her to anyone looking for an engagement ring.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From the starts to the end

From the starts to the end, there has been nothing but constant communication, agreements on what I've ordered and updates on when it will be delivered. These were ahead of when the ring was produced which allowed me to delay delivery as I was not in country. When I received the ring I expected just a small ring box but it came in a much larger luxury box which contained all documentation for the diamond. The ring was pristine exactly what I wanted and I know for certain I will be buying my wedding bands from 77diamonds.

18 de julho de 2026
Avaliação não solicitada
logotipo da 77 Diamonds - London

Resposta da 77 Diamonds - London

Dear Simon,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience from start to finish and that you’re so happy with your ring. It’s fantastic to know that the communication and flexibility throughout the process made everything as smooth as possible.

We truly appreciate your trust and look forward to assisting you again with your wedding bands!

Kind regards
Team 77D

Avaliado com 5 de um total de 5 estrelas

High quality product and service for fair price

I received a high quality and hands on service. I was able to flexibly customise and order a beautiful engagement ring for fair price, safely delivered within the timeframe required.
Tarek Alawiye was able to provide highly professional assistance in ensuring the delivery could made despite the required timeframe being shorter in my case.

21 de julho de 2026
Avaliação não solicitada
logotipo da 77 Diamonds - London

Resposta da 77 Diamonds - London

Dear Barney,

Thank you for your kind review!

We’re delighted to hear that you had such a positive experience and that Tarek was able to provide professional support throughout the process.

We’re especially glad that we could accommodate your timeframe and that you’re happy with your engagement ring. We truly appreciate your kind words!

Kind regards
Team 77D

Avaliado com 5 de um total de 5 estrelas

I'm extremely happy with the service…

I'm extremely happy with the service and care provided by 77 Diamonds and Natacha.

The quality of the ring is top end and all my family, freinds and now Fiancé love the ring!

Would highly recommend!

18 de julho de 2026
Avaliação não solicitada
logotipo da 77 Diamonds - London

Resposta da 77 Diamonds - London

Dear Owen,

Thank you for your kind review!

We’re delighted to hear that you had a positive experience with our team and Natacha.

It was a pleasure to be part of such a special moment, and we hope your ring is cherished for many years to come.

Thank you for your recommendation!

Kind regards
Team 77D

Avaliado com 5 de um total de 5 estrelas

Absolutely Fantastic

I couldn't recommend 77 Diamonds enough.
I first visited Sophie nervous and with no idea of anything to do with diamonds or engagement rings. She patiently talked me through everything to do with Bespoke ring creation and reassured me time after time. She always answered by bombardment of questions both in person and via email, always polite and helpful. They were even able to make a resin sample of the ring when I was uncertain on the diamond size.
They also kept the ring in their safe for me until I was ready to propose so that my partner didn't find it around the house.
The actual finished ring is just stunning, more than I could ever have expected. Every detail is precise and perfect. My partner loved it just as much as I did.
I really do recommend this team from start to finish.
Thank you Sophie for being so patient and kind and for always being excited for me!

2 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Service has been amazing from the start & the follow up from Tarek checking in to see if we are happy was most appreciate.
Would absolutely recommend 77 diamonds!

Thank you again & we can’t wait to wear our wedding rings!!

15 de julho de 2026
Avaliação não solicitada
logotipo da 77 Diamonds - London

Resposta da 77 Diamonds - London

Dear Annie,

Thank you so much for your kind feedback!

We are delighted to hear that you had such a positive experience with our team and that Tarek was able to support you throughout your journey.

We are truly grateful for your recommendation. We hope you enjoy wearing your wedding rings for many years to come!

Kind regards
Team 77D

Avaliado com 5 de um total de 5 estrelas

Strongly recommend

Incredibly professional, personalised, and timely service. The whole process was enjoyable, and each step of the ring design and purchase was transparent and efficient. Josh worked with me and held my hand throughout the two months, and was always available for help and advice. Thank you!

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I couldn’t be happier with my experience with 77 Diamonds

I couldn’t be happier with my experience with 77 Diamonds. From the very beginning, the customer service was exceptional. Although there were a few unexpected challenges during the process, the team handled everything professionally and kept me informed every step of the way.

A special thank you goes to Clare and Natacha, who were both incredibly kind, patient, and supportive. They always took the time to answer my questions, reassure me, and do everything they could to help. Their dedication and communication made a stressful situation much easier, and I truly appreciate all the effort they put into ensuring everything worked out.

Most importantly, the ring arrived on time, and it is absolutely stunning. The craftsmanship exceeded my expectations, and the quality is simply outstanding. It is even more beautiful in person than I imagined.

Thank you once again to the entire 77 Diamonds team. I would happily recommend you to anyone looking for a beautiful engagement ring and outstanding customer service.

17 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Staff are very very helpful

Staff are very very helpful, in store and online. Quick responses to emails and always treated my now husband with kindness and respect when he visited the store. They even gave us discount on a third ring as my engagement and wedding ring was bought from them. Very pleased with the whole experience

24 de junho de 2026
Avaliação não solicitada

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