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77 Diamonds - London Avaliações 

216
O TrustScore é 5 de um total de 5

4,9

3 Hanover Square, W1S 1HD London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered a solitaire ring with a 2-carat diamond, and the service was both fast and extremely efficient. The ring needed to be resized and polished, which was done very quickly, and despite a ver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve purchased our wedding and engagement rings from 77D and we’re very happy. We were well looked after by Tarek and Steffi throughout - excellent customer service.

A empresa respondeu


Detalhes da empresa

  1. Joalheria
  2. Negociante de Diamantes
  3. Joalheiro
  4. Designer de jóias
  5. Fabricante de jóias
  6. Serviço de conserto de jóias

Escrito pela empresa

We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(216)

1.583 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfekte Qualität und erstklassiger Service – mein Traumring von 77Diamonds 💍✨

Ich habe vor Kurzem einen 18k Gelbgold Ring aus der „Delicacy“-Kollektion mit einem 1,04 ct Diamanten bei 77Diamonds bestellt und bin wirklich begeistert.

Schon der Bestellprozess war übersichtlich und angenehm, mit vielen hilfreichen Informationen zur Auswahl des perfekten Steins. Die Qualität des Rings hat meine Erwartungen sogar übertroffen – der Diamant funkelt wunderschön und die Verarbeitung ist absolut hochwertig und filigran.

Auch der Kundenservice war durchweg freundlich, professionell und schnell erreichbar. Man fühlt sich gut beraten und jederzeit ernst genommen.

Die Lieferung erfolgte pünktlich und sicher verpackt, was mir zusätzlich ein gutes Gefühl gegeben hat.

Insgesamt eine rundum positive Erfahrung – ich würde jederzeit wieder bei 77Diamonds bestellen und kann es uneingeschränkt weiterempfehlen!

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Second purchase from 77

Having used 77 for the purchase of our engagement ring, I had no hesitation in purchasing our wedding ring from them too. Natacha was a great help and provided all the information needed to make a successful purchase and keep us updated throughout the process. The platinum ring is as beautiful as envisaged. Wouldn’t hesitate to use 77 in the future!

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stunning !

I had my Fiancé's engagement ring made here and it is absolutely stunning !
Service is great, ordering is easy and the delivery is prompt after the ring is made.
We liked it so much we went back for our wedding bands !

Clare was also extremely helpful in the follow up process by email in ensuring everything was perfect.
5star.

19 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff member

My girlfriend and I visited the other week, and we had our ring consultation with Josh. He was extremely helpful, talking us through different diamonds & bands, and through him we learned what we should be looking for and what we should avoid, for example: bowties in the diamond. He was so great that I've chosen him and 77 Diamonds to put together the ring. Thank you Josh!

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service, staff were really friendly and helpful. Made the whole process really enjoyable. Very happy with my wedding band! Thank you!!

1 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Very positive experience

I had a really positive experience purchasing my solitaire diamond earrings from 77 Diamonds. Before ordering, I visited their showroom to get a better sense of the different sizes and styles in person, which was incredibly helpful. The staff were welcoming, knowledgeable, and gave me plenty of time to browse without any pressure.

After considering my options, I decided to place my order online—and the process was seamless. The website was easy to navigate, and I felt confident in my choice thanks to my earlier visit. My earrings arrived promptly and were beautifully packaged, exactly as described, and absolutely stunning in person.

I really appreciated being able to combine the in-store experience with the convenience of online ordering. Overall, a smooth, professional service from start to finish. I wouldn’t hesitate to recommend 77 Diamonds to anyone looking for high-quality diamond jewellery. A pleasant surprise was the valuation which was nearly 50% more than I paid.

16 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service and beautiful jewellry

I ordered a bespoke sapphire and diamond ring from 77diamonds.com, and I was really impressed with the service. The team was responsive and professional, and Sophie, in particular, was fantastic—she kept me informed and worked closely with the designers. I’m really happy with the outcome and would definitely recommend them

1 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Lacks in automatic communication with customers

I have found the automatic communication from 77D rather scarce, I would have expected not only to get a mail when placing the order, but equally get a mail when the order would be delivered. The delivery date wascommunicated to me, I waited, 2 days after the announced date I contacted the 77D and got informed there indeed was an issue with my order, whatever it might have been. I waited for another 2 weeks and had to enquire about the order again instead of automatically being informed on the delay and new expected delivery date. Then there was an issue whereby the order was sent from UK to Germany, I was onformed by DHL on the delivery date which again failed to be fulfilled. Only upon my own enquiry I was informed by DHL that the order returned to the UK for whatever reason this might have been. It had to be shipped again. The whole experience was rather unpleasant and it involved me actively reaching out to the support where I found great help with Fannie Ethey who helped me to stay informed. Thank you Fanny, your service was great, overall automatic information of the customers however, I unfortunately found rather disappointing. I hope this is scarce and I just had some bad luck. The ring is beautiful though.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy customer

As a brand new customer I was a little nervous as this was a major purchase. I didn’t need to worry though as Tarek Alawiye who was my contact was so patient and helpful. When my diamond arrived earlier than I expected I was delighted and the diamond was amazing. I would definitely recommend this company and will use them again. I am very happy with this company and this purchase.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Over the moon with the efforts

Well what can I say on a tight schedule and tarek managed to source the ring and diamond I wanted and got it too me with in 7 days ready for my trip

Amazing service and appreciate the efforts made

Thank you again tarek and 77 diamonds

27 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The experience with 77 Diamonds

The experience with 77 Diamonds, both the customer service team and the website made what is quite a daunting purchase, extremely straight-forward and simple. Toni in the London office was super quick to respond and offered helpful suggestions to help find the ring. The final product arrived 6 weeks after the order and the quality looks great, very happy with my experience and would recommend reaching out to Toni. Thanks!

19 de março de 2026
Avaliação não solicitada

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