Abbey New Homes Avaliações 

550
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have recently moved into our new home. Throughout the buying process, Zoe and Natasha has been extremely approachable and supportive. We have discovered a small leak in one of the bathrooms, Dave... Ver mais

Avaliado com 5 de um total de 5 estrelas

I moved in to my new home in March 2026 at Chestnut Grove and couldn’t be more pleased. Ben and David have gone beyond my expectations, not only dealing with a few snagging items, but also helping wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was taken around the properties by Shinel who was just fabulous. She knew everything about each property and made the viewing experience great. My wife and I were able to look and get a real feel... Ver mais

Avaliado com 5 de um total de 5 estrelas

We’ve had an issues since moving into our new home, but David the site manager, and the trade team have been prompt, efficient, and very helpful. David has taken control of the situation, ensured our... Ver mais

Detalhes da empresa

  1. Desenvolvedora de imóveis
  2. Empresa de Construção
  3. Desenvolvimento Habitacional

Escrito pela empresa

Recommended building contractor and property developer, operating in the south east of the UK, offering beautiful homes, attractively priced 🏠


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

550 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(550)

66 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Liberty View

Brought a new house from Liberty View in Kent Site Manager Dave very helpful, very friendly and professional along with his team on the site.

6 de junho de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for sharing your positive experience.

Avaliado com 5 de um total de 5 estrelas

Recently moved into a new build home Bedford

Recently moved into a new build home in wixams, royal gardens. Teresa and Karen were both fantastic throughout the process and I couldnt speak highly enough of them :)

6 de junho de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We appreciate you sharing your home buying experience and its great to hear the team provided excellent support. We are glad the expertise of our Sales team made the process seamless for you.

Avaliado com 5 de um total de 5 estrelas

Royal Gardens

Only been in my place in Royal Gardens around 6 weeks and I can’t say everything is perfect as that’s a virtual impossibility. At the same time I feel 4 stars would be harsh.
Build quality is good, any snag I had was addressed by Curtis and Mick within a week or two. All the tradies seem friendly and helpful.
Teresa and Karen in the sales office were brilliant and still even hand deliver parcels that are left with them for us when a courier can’t find the house!
I wouldn’t recommend the solicitors that Abbey recommended to us to be honest (Talbots)
Overall a great experience for us 👍🏼

30 de abril de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We are so happy to hear you had a positive experience in purchasing your new home. The Sales and site teams also go above and beyond to assist in any issues that may arise. We wish you the best in your new Abbey home.

Avaliado com 5 de um total de 5 estrelas

First time purchase with Abbey

First time purchase with Abbey, the team on site, are very hands on and busy to finish the other buildings around. We’ve purchased in Arcadia Park, can’t fault anything major, we had an issue with the balcony which was fixed and no more water is dripping. Can’t fault anything with the site managers both Ian & Neev are doing a great job, even more that’s required!

26 de agosto de 2024
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for sharing your experience and we appreciate your feedback

Avaliado com 5 de um total de 5 estrelas

ROYAL GARDENS - WIXAMS

I have recently moved into a new 2 bed flat in Royal Gardens and have been assisted in that process by Teresa in the office, who has been a star throughout the whole process, she has always been at the other end of the phone and always has the answers you were looking for, she made the move very simple and enjoyable.
Since moving into the property, I have been dealing with Dean, regarding snagging and any other issues. He has been incredible. Only a call away and he has the problems sorted straight away. He fixed all snags to a brilliant standard and has been very helpful since moving into the flat.

23 de abril de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We appreciate your kind words regarding your experience at Wixams. We are glad to hear the sales and site teams were knowledgeable and helpful and wish you all the best in your new Abbey home

Avaliado com 1 de um total de 5 estrelas

Don't recommend Abbey

Ever since iv had an abbey home the drain blocks and I'm not the only one customer care don't care they don't phone you back left with sewage smells outside.I would not recommend you buy Abbey.

30 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Dear Kevin

We’re sorry to hear of your dissatisfaction. However, we can confirm that the drainage issue you reported was fully addressed by our team.

If you believe there is a new or unrelated issue, we would be happy to investigate further — but as it stands, the matter was resolved in line with our procedures.

Regards

Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

ROYAL GARDENS- Wixams Teresa and Karen

As a first time home owner I purchased my property in September 2024, and recently completed in April 2025. Throughout this whole experience I was support by Abbey Homes, in particular Teresa and Karen in the Sales Office. They both were extremely kind and professional, nothing was too much to ask for. Any questions and queries were responded to immediately, and I felt thoroughly supported throughout this experience. Abbey Homes also created a 'Meet Your Neighbours' event, which Teresa hosted, everyone felt welcome and had an enjoyable evening, meeting our new neighbours. Since moving, Teresa and Karen have continued to be exceptional, all of my queries have been answered or solved. Additionally, the Building Site Team have been wonderful within ensuring everything within my new home is perfect. Dean has especially been great. Everyone at Abbey Homes has been extremely helpful over the last 8 months. A huge thank you!

23 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for sharing your positive home buying experience. We are thrilled to hear of the excellent service you have received from our teams at Wixams. This really is the type of feedback we strive to ensure we receive.

Avaliado com 5 de um total de 5 estrelas

Brilliant team from start to finish

Brilliant team from start to finish. Teresa the sales lady is absolutely amazing!! Dean the site manager of Royal Gardens in Wiams, also was ever so helpful.

20 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for your kind words regarding how our teams have assisted you. We wish you all the best in your new Abbey home

Avaliado com 5 de um total de 5 estrelas

Chestnut Grove, Abbey New Homes

I moved in just over a month ago to Chestnut Grove and it’s all gone smoothly thanks to Marina, Amy and Nick.

The snagging process was quickly solved and what was to be snagged was very minor (licks of paint here and there).

Any issues I had, Marina/Amy/Nick were happy to help and sorted most of the issues within the hour as well as answering any queries I had very promptly. Very impressed with the level of customer care.

I’d highly recommend Abbey New Homes!

19 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We appreciate your comments regarding your experience at Chestnut Grove and wish you all the best in your new home

Avaliado com 5 de um total de 5 estrelas

We’ve recently moved into our new abbey…

We’ve recently moved into our new abbey home in Lenham Kent on the liberty view development. The house is amazing and we’re over the moon. Helen the sales lady was great, cliff the deputy site manager has been beyond helpful. Every staff member has been friendly and easy to deal with . Overall I would highly recommend abbey homes.
Dean and Michelle

1 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We are grateful to you sharing your positive experience purchasing your home with Abbey and we appreciate you highlighting the team members assistance. Thank you for your feedback

Avaliado com 5 de um total de 5 estrelas

Moved into our flat in Wixams…

Moved into our flat in Wixams Bedfordshire a few weeks ago.

The whole process was nice and smooth, Teresa and Laura were always helpful with any questions and progressing the sale.

Curtis was especially prompt and effective in sorting any minor snags with the property once we had moved in.

7 de maio de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for your feedback. We are please to hear of your positive customer experience and wish you all the best in your new Abbey home

Avaliado com 5 de um total de 5 estrelas

Zoe & Kate - Wellington Gardens

Huge shout out to Zoe & Kate at Wellington Gardens, Walmer, Deal, Kent.
Fantastic customer service from both Ladies to get the purchase of my house over the line! At every stage were informative and helpful.
Very happy!! Thanks so much! ☺️

24 de abril de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

We are happy to hear you had such a positive experience and appreciate you highlighting our team members dedication in providing excellent service

Avaliado com 5 de um total de 5 estrelas

We would like 👍 to Mick Curtis,Teresa &…

We would like 👍 to Mick Curtis,Teresa & Karen at Royal Gardens Wixams .
They all went beyond to held us with the move.

30 de abril de 2025
Avaliação não solicitada
logotipo da Abbey New Homes

Resposta da Abbey New Homes

Thank you for your feedback. We wish you all the best in your new Abbey home

Avaliado com 4 de um total de 5 estrelas

Royal Gardens, Wixams Bedfordshire

I bought an apartment in Royal Gardens, Wixams, Bedfordshire and have been in my home 6 months. The people I have met from Abbey New Homes, have all been wonderful.
All have been friendly, very helpful and professional along my journey. From the sales staff to the trades, everyone has been there to help. Before moving in and after, everything has been perfect. My home is a big purchase for me on my own and I might have been a bit "afraid' of making mistakes! I found all the staff,
trades included, to be considerate and understanding and they have made the whole process so much easier. My home is perfect and I thankyou all for your guidance to get me here. 10 out of 10.

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chestnut Grove- Sittingbourne

Chestnut Grove- Sittingbourne



A big thank you to both Amy and Marina in the Sales office. They were helpful dealing with all the complications leading to a successful completion. Both of them are exceptionally approachable and friendly. Definitely a credit to Abbey New Homes.



The hand over and initial snagging were very efficiently carried out by Ben, the Site Manager. Ben has been a great help and the assistance he has provided in making sure any issues that I had with my property, were remedied promptly. All the snags raised were completed to a great standard by the assistant site manager Nick, who is always happy to help with anything needed.



Thank you again to everyone who has helped me with my Journey purchasing an Abbey New Home.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chestnut Grove

Chestnut Grove

Marina and Amy @ Abbey homes have been absolutely amazing helped in every situation with regards to purchasing went above and beyond. The site managers are brilliant they attend to every need, along with the tradesman.

28 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Pembroke at Royal Gardens Wixams

We moved into our home at Royal Gardens Wixams and couldn’t be happier with our choice.
From Jacob at the sales office who we met on the very first day and who almost single handedly convinced us to buy the Pembroke with a long email, to Karen who was on top of things and gave us updates.

Most especially very big thanks to Teresa from the Compass elevation team, estate agent for Abbey, who became like a mother to us through the whole process literally holding our hands from reservation with her in November 2024, to completion day and getting our keys from her on the 28th of March 2025… she would always welcome us with a smile each time we visited the site, give us updates, help us chase pending issues, she would allow us wander round the showroom almost weekly so we could visualize our future home, and she encouraged us when a few delays arose and we thought we wouldn’t beat the stamp duty deadline.

Thanks to Lauren and Bruno who helped with progressing the sale and ironing out the issues we had with our carport and liaising with solicitors on both sides.
The entire team worked very hard to ensure they got us in before the stamp duty deadline as they promised… and for that we are very grateful
So far since Moving in, it’s been lovely living in the house.
Mick from site was great with home demo. He is very knowledgeable about his work, and has given us lots of useful home-care advice as FIrst time buyers, and he has also been very quick in getting our few snags sorted.

The house feels very well built to excellent standards and we have had no major issues so far.

Overall our process to becoming home owners was a bit anxiety-ridden but we are grateful for both the Abbey homes and Compass Elevation teams that worked with us and eventually got us there.
We love our Pembroke and new Royal Gardens Wixams community!

28 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Site Sales Negotiator, Florence Beasley made all the difference

The houses we saw at Poppyfields were of top spec but the experience that made it really worthwhile and memorable was the attention, patience and diligence that we were treated with by Site Sales Negotiator, Florence Beasley. We were on the verge of taking a decision on buying the house she recommended after understanding our requirements but we found a house that met our requirements closer to our current home.

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic new home

We moved into our new Witham home at the Wellington Gardens development this week and couldn't be happier. We love our new home and Zoe at the development has been fantastic. We viewed the show home and our future new home a few times, bringing the kids, parents and in laws and it was never too much trouble. Good communication throughout and it has genuinely been a really smooth process. We have met the assistant site manager and a few more of the team and everyone has been very friendly and welcoming to the new development. We have our 7 day follow up coming up and we have found so little fault with the property, the build quality has been exceptional. Was a pleasure buying from Abbey and big thanks to Zoe for making it such an easy, well informed process. Would highly recommend to family and friends.

26 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moved into my new Abbey home yesterday

Moved into my new Abbey home yesterday. Build quality appears very good. Zoe and Heather are excellent ambassadors for this company. Nothing was too much trouble and they went above and beyond especially Heather who made certain l beat the stamp duty change by relentlessly chasing up the property chain, without her the sale and purchase process would still be going on. Cannot recommend Abbey homes enough.

27 de março de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais