I don't think it would be possible to overstate how great this transaction was. I ordered two bottles of whiskey from the UK and had them in South Texas in a week. I can't even do that ordering from D... Ver mais
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Every just worked as it should! Items in stock, easy to access check out, and easy payment method. Only slight problem was the weather on day of delivery. Heat caused some slight seepage from undama... Ver mais
Had purchased a Lindores malt earlier this year after tasting it at a Whisky Festival and was delighted when I spotted that Abbey Whisky had their own release from this cracking distillery - Lindore... Ver mais
Had a great first experience using Abbey Whisky for my order of the recently released Meikle Tòir whiskies. There was a shipment delay from the distillery outside of their control, but they kept me in... Ver mais
Detalhes da empresa
Sobre Abbey Whisky
Informação fornecida por fontes externas variadas
A family run business founded in 2008, Abbey Whisky Online Whisky Shop specialises in exclusive, rare and old whiskies that have been blessed to us by the many great distilleries from around Scotland.
Abbey prides itself on providing its customers with the highest level of customer service, striking the perfect balance of personal touch and professionalism. This personal approach has helped Abbey establish a very strong and loyal International customer base.
Customer experience is of the upmost importance to Abbey and this is reflected in the exceptional customer service received at every stage of the customer journey, beginning at the enquiry stage, through secure transaction to the safe, fully trackable and efficient delivery of goods. This service is demonstrated in the excellent customer reviews posted by customers on the independent review site Trust Pilot.
We have designed the website with the customer experience in mind. We offer a freephone number for our customers to get in touch and pride ourselves in responding to whisky enquiries within a very short time frame. Category filters are in place to refine whisky searches and ensure easy navigation around the store. Customers can also ensure they find that special scotch gift by using our Birthday & Celebration page. Customer interaction and discussion is encouraged via our on-site whisky blog, customers can also give their opinions on the products that we stock via our customer reviews section found under every malt whisky that we stock.
Abbey prides itself on providing its customers with the highest level of customer service, striking the perfect balance of personal touch and professionalism. This personal approach has helped Abbey establish a very strong and loyal International customer base.
Customer experience is of the upmost importance to Abbey and this is reflected in the exceptional customer service received at every stage of the customer journey, beginning at the enquiry stage, through secure transaction to the safe, fully trackable and efficient delivery of goods. This service is demonstrated in the excellent customer reviews posted by customers on the independent review site Trust Pilot.
We have designed the website with the customer experience in mind. We offer a freephone number for our customers to get in touch and pride ourselves in responding to whisky enquiries within a very short time frame. Category filters are in place to refine whisky searches and ensure easy navigation around the store. Customers can also ensure they find that special scotch gift by using our Birthday & Celebration page. Customer interaction and discussion is encouraged via our on-site whisky blog, customers can also give their opinions on the products that we stock via our customer reviews section found under every malt whisky that we stock.
Informações de contato
5,0
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An excellent online seller
An excellent online seller, Good communication from order to delivery and customer care/satisfaction are very much to the fore. Items were very safely packed and delivered on time.
22 de agosto de 2023
Avaliação não solicitada
Great service
Really easy, problem free service with prompt delivery. You can’t ask for anything more.
21 de agosto de 2023
Avaliação não solicitada
Five Stars
Great selection with secure packaging and fast delivery. Five Stars.
10 de agosto de 2023
Avaliação não solicitada
Great whisky quickly delivered!
13 de julho de 2023
Avaliação não solicitada
As usual Abbey came through with flying…
As usual Abbey came through with flying colours.My drams always arrived when expected and usually they come earlier. I would highly recommend Abbey for tipple of your choice. They have a fantastic selection of malts. Looking forward to placing my next order soon.
Cheers guys 10/10
20 de junho de 2023
Avaliação não solicitada
Excellent customer service with quick…
Excellent customer service with quick delivery which was well packaged! Highly recommend!
10 de junho de 2023
Avaliação não solicitada
Top marks
Good value item, dispatched and delivered promptly, safely packaged. Top marks.
7 de junho de 2023
Avaliação não solicitada
Excellent
Excellent ! informative , good range . Speedy delivery.
15 de maio de 2023
Avaliação não solicitada
Great service
Great choice of whisky, great service, fast delivery
28 de abril de 2023
Avaliação não solicitada
Amazing Service
Well I placed my order at 3pm on Monday afternoon.
At 4pm got an email to say it had been dispatched.
Next day DPD delivered it safe and sound.
With Abbey Whisky I've found a new trusted online supplier. Thanks very much to all at Abbey Whisky, you are doing a great job.
24 de abril de 2023
Avaliação não solicitada
1st class service
1st class service! Received my order within 48hrs and very well packaged. I would definitely recommend this company.
25 de abril de 2023
Avaliação não solicitada
I am always confident that each time…
I am always confident that each time this service is required it is faultless.
20 de abril de 2023
Avaliação não solicitada
Superb!
Superb customer service that goes above and beyond so many other retailers. Thank you!
10 de abril de 2023
Avaliação não solicitada
Excellent shipping service
Excellent shipping service. Reasonable Prices great collection
29 de março de 2023
Avaliação não solicitada
Excellent customer service
Excellent customer service, as always. DPD even delivered first time!
22 de março de 2023
Avaliação não solicitada
all perfect and speedy
16 de março de 2023
Avaliação não solicitada
Fast shipping
13 de março de 2023
Avaliação não solicitada
Fast and very well packed
Fast and very well packed.
Nothing more to add to it. Happy customer.
9 de março de 2023
Avaliação não solicitada
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