Abels Moving Services Avaliações 

669
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Abels recently packed our 6+ bedroom home in Central London for our upcoming International move and I couldn't recommend the team more highly. Incredibly considerate, careful, thorough and professiona... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The move was so swift from start to finish. From consultation to the moving of all our furniture into our new home the whole process was flawless and stress free. The team was very polite and professi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very nice drivers travelling in sweltering conditions provided excellent service delivering from London to Paris. All boxes and furniture arrived in perfect condition and were brought upstairs car... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de Encaminhamento de Carga
  3. Serviço de transporte e armazenamento de móveis
  4. Empresa de transporte marítimo
  5. Depósito

Sobre Abels Moving Services

Escrito pela empresa

For over 70 years, Abels has been delivering professional removals, relocation and storage services for private individuals, businesses and organisations across the UK and around the world. Our reputation is built on exceptional customer service, meticulous planning and handling every move with the highest levels of care and professionalism.

Whether you're moving locally, relocating across the UK, moving to or from Europe, or planning an international relocation, our experienced team provides a fully managed service tailored to your individual requirements. We handle export and import moves worldwide, offering expert guidance on packing, shipping, customs procedures and destination services to ensure a smooth and stress-free experience.

Our UK removals service covers England, Scotland, Wales and Northern Ireland, including specialist moves to the Scottish Islands, the Isle of Man and the Channel Islands. Every move is supported by a dedicated Customer Services Manager, comprehensive move planning and experienced, security-cleared crews who remain with your move from start to finish.

Our services include professional packing and unpacking, secure storage, specialist handling of fine art, antiques, wine collections and other valuable possessions, as well as move management and concierge services such as handyman, electrical, plumbing and IT support where required.

Alongside residential removals, Abels provides office relocations, commercial moving services, business storage and specialist FF&E (Furniture, Fixtures & Equipment) logistics. We work with organisations across a range of sectors, delivering carefully planned relocation projects with minimal disruption, from corporate offices to hospitality, education, healthcare and retail environments.

Whether you're moving a family home, relocating an entire business, or managing an international project, our experienced team is committed to delivering a seamless, reliable and stress-free moving experience from initial enquiry through to final delivery.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

669 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(669)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Smooth delivery after address hiccup

Abels have just completed Phase 1 of a complicated move to Scotland for us. Jane and the teams involved understood and accommodated its challenges. Unfortunately there was a mistake about the delivery address but this was sorted quickly and then the delivery was smooth and efficient.

29 de julho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Linda,
Thank you for taking the time to provide your review and feedback. I'm sorry that there was an error on delivery address but pleased to hear this was quickly rectified. We look forward to helping on the upcoming phases. We hope you're enjoying Scotland.
Kind regards
Neil Pertoldi

Avaliado com 1 de um total de 5 estrelas

Abels: a dreadful experience…

I've had a dreadful experience with Abels. Antiques were damaged, items were left behind and many boxes were haphazardly packed. One was drenched in soy sauce! This was light years away from a 'white glove' service.

7 de junho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Mr Lee,
I am sorry that you have not received a standard of service we would normally expect. Kavan our Sales Director has been to your property to meet with you in person to review the move in detail and he will continue to discuss this with you directly.
Kind regards,
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Abels handled our challenging move…

Abels handled our challenging move well. The team were very pleasant and helpful as well as efficient. Downsizing from a large family house to an apartment is a very difficult task. Abels pack delicate artwork, clocks and barometers with care.

8 de julho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Meg,
Thank you for taking the time to provide your lovely comments and a review. These will be shared with your moving team shortly which they will be happy to receive. We wish you all the very best for the future and look forward to helping again whenever required.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

RELIEVED THE STRESS OF MOVING

As we all know moving home is very stressful and from the beginning ABELs aim was to relieve that stress. From my initial enquiry, the survey, to agreeing dates they did that. The team in the office and the movers where personable and professional. An additional factor for choosing ABELs for me was that I could donate items and store some items through them too. I highly recommend ABELs.

16 de julho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Sir/Madam,
Thank you for your very kind comments which are well received and much appreciated. We wish you all the very best for the future and look forward to helping you again.
Kind regards
Neil Pertoidi

Avaliado com 5 de um total de 5 estrelas

Moving a school!

The whole service from quote to move was well managed and everyone worked tirlessly to make our move as stress free as possible.

11 de julho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Sam,
Thank you for your feedback which is very much appreciated. We look forward to helping you again in the future. Wishing you all the best.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Great moving service

Moves are stressful but Abel's professional service made ours smooth.Would recommend their services as they are professional to deal with and the moves were competent and helpful

8 de julho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Suruchi,
Thank you for your lovely comments which are well received and much appreciated. They will be shared with your team shortly. We look forward to being of service again in the future.
Kind regards
Neil

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Abels delivered my belongings which were shipped from Australia. From the moment Abels took over the shipment everything went smoothly. The communication was great - even when letting me know that the ship was delayed! On the day everything went according to plan. The 4 people who came were professional, took care of my belongings and the house and were just so friendly and helpful. They were great

17 de junho de 2024
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Resposta da Abels Moving Services

Dear Lesley,
Thank you so much for your kind words, the team will be very happy to receive the feedback when its shared next week. Wishing you all the very best for the future and we hope we can be of service once again.
Kind regards
Neil Pertoldi

Avaliado com 1 de um total de 5 estrelas

An Abel’s driver scraped my car whilst…

An Abel’s driver scraped my car whilst I was stationary. He accepted liability at the scene only for the company/their insurer to then deny it. Thoroughly unprofessional. I would not recommend using them if this is how act.

Your reply is complete rubbish Neil.. I was stationary and witnesses saw your novice driver at fault. He said this himself at the time and my insurer said nothing of the sort. Keep lying. it says a lot about your company.

6 de julho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Mat,
Thank you for your comment. The video footage from our truck cameras were taken by our insurers who shared with your insures and they both agreed that it was a 50/50 incident. I am sorry if you disagree with the insurance companies decision.
Yours sincerely
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Abels are a 5 star professional friendly service

Abels are a professional friendly service,
knowledgeable and helpful, from beginning to end., from the quote, to excellent help from the Relocation Co-ordinator, to the team that came to pack the shipment., who took so much care. Nothing was to much trouble. This is the second time I have used Abels for an international move and I have nothing but high praise fro them. Thank you Abels

28 de junho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Carol,
Thank you for once again using Abels and taking the time to provide your feedback which is appreciated an well received. We wish you all the best for the future and hope we can be of service again.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

The Abel's team were extremely efficient...

The Abel's team were friendly, helpful, polite and above all, extremely efficient. Definitely recommended for a stress-free experience!

12 de junho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Doreen,
Thank you for taking the time to provide your feedback which is and will be much appreciated by the team.
Kind regards
Neil

Avaliado com 5 de um total de 5 estrelas

Great service and team

The experience with Abel’s was seamless. The packing crew came on time, they communicated expectations and were super friendly and approachable throughout.
They handled every item as their own.
The people in the office were super helpful throughout keeping flow of communication.
It really helped reduce the great stress that is part of moving homes.
Thanks, Abels!

17 de junho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Tal,
Thank you so much for your wonderful comments which will be much appreciated by your moving team and passed on to them shortly. May we wish you all the very best for the future.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

House move

Excellent services and hassle free move.Ben and Colin did a great job.Pleased with the proffessional move.

Kind Regards,
Trivi Bandaru

14 de junho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Trivi,
Thank you for your review and kind comments which will be passed on to the team.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Very professional from start to finish

Very professional from start to finish. Great team of movers who made the day as stress free as possible.
Highly recommended.

10 de junho de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Michael,
Thank you for taking the time to leave your review and kind comments which are much appreciated. We look froward to helping again in the future.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Really lovely people who clearly care…

Really lovely people who clearly care about getting it right for the customer. Highly impressive and highly recommended.

7 de junho de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Neil,
Thank you for your kind comments which I passed on to the team. My apology for my delayed reply. Wishing you all the best and look forward to helping again in the future.
Kind regards
Neil Pertoldi

Avaliado com 1 de um total de 5 estrelas

Damaged and lost items, terrible service

The service provided by this company is utterly deplorable. Irreplaceable family heirlooms were lost/stolen, and broken due to their incompetent packing. The damage was so severe to some items that repair was impossible.
Fortunately, some of the art was self-packed, so the damage incurred to these items was less than the rest of the shipment.

Following this incident, their customer service was equally abysmal. I strongly urge you not to trust this company with your life's possessions.

Update in response:
The items that were lost/stolen and damaged were the part of our shipment going to Hong Kong. My sister who filed the full claim report and a police report in Australia will also submit a review.

29 de julho de 2023
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Ms La Ra Hinckeldeyn,
Thank you for your comments which we take very seriously. I am sorry that items have been damaged. Your move was from Australia to Sweden and the damaged items you have made an insurance claim for were items which you preferred to pack yourselves. The insurance company has rejected your claim as it does not cover owners packed goods for damage (which is highlighted under Restriction On Cover on the policy document you completed). I am sorry that you are upset with their response. If there are items you believe may have been stolen please report this to the local Australian Police department and we will assist and request the local moving company who collected your possessions to provide details. I am saddened that you have had damages to your items. We will be in further contact with you to discuss the matter.

Thank you for your further advice, we will be speaking again to the moving company in Australia who collected your belongings and shipped them to Hong Kong. This company has been suspended from our network of agents whilst this is investigated.

Yours sincerely,
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Top service from Jan and his team

Top service from Jan and his team in a move from Paris to London, would recommend this crew with my eyes closed. It's always nerve wracking to move but they reduced our stress to the max, by being clean, punctual, organised, communicating well. No complaints 👌

20 de maio de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Candela,
Thank you for your lovely comments which are very much appreciated and well received. We'll share the review with your moving team shortly.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Abels Moving Services were very…

Abels Moving Services were very effective. Admin staff Jane and Sue were patient always responding to my questions in due time and with helpful information.
The movers were also very professional with a friendly attitude, making this stressful process go smoother. All was done properly and in a very effective manner.

1 de maio de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Blandine,
Thank you for taking the time to provide your comments. We will look forward to helping again in the future.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Nuno I always had the support and fantastic…

I always had the support and fantastic service from the staff envolved with my specific subjecy. Congratulations to the imports department.

13 de maio de 2024
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Nuno,
Thank you for your review and kind comments, much appreciated.
Kind regards
Neil Pertoldi

Avaliado com 5 de um total de 5 estrelas

Caring, thorough and professional

My previous experience of Abels exemplary service last August, encouraged me to engage them again.
This move was unexpected, but from the point of initial contact; the survey and office coordination was second to none.
To then receive a caring, professional and friendly service from a dedicated crew did much to alleviate the stresses associated with such an experience.
Footnote: I have worked in the relocation industry for over 33 years, so it is fair to say I am familiar with the business and client expectations.
I am therefore delighted to recommend Abels to all.

25 de abril de 2024
Avaliação não solicitada
logotipo da Abels Moving Services

Resposta da Abels Moving Services

Dear Ian,
Thank you for taking the time to provide your feedback which has been passed on to the entire moving team and it really is appreciated by them all. We look forward to helping you again.
Kind regards
Neil Pertoldi

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