ABTA Travel Insurance Avaliações 

1.363
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, s... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The sales webpage works well, as does the payment page. I was able to upgrade my insurance when I opted for a cabin upgrade. Whether this is good insurance or not I can't say and hope not to find out!... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Viagem

Sobre ABTA Travel Insurance

Escrito pela empresa




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ABTA Travel Insurance

ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.

Keep your plans on track with ABTA Travel Insurance.

It offers:

  • Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
  • Cancellation cover
  • 24/7 emergency helplines
  • Easy online medical screening process.

*Terms and conditions apply.

ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:

  • Free access to an online English speaking doctor via the Doctor Please app
  • Missed connections cover
  • Cruise cover
  • Over 120 sports and activities covered.

About us

ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.


The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.363)

183 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy process and good price

Straightforward process, reasonably priced, decent coverage. Would recommend to anyone looking for travel insurance.

24 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Quick and easy to purchase

Quick and easy to purchase, slight issue with receiving initial email with documents being sent but this was sorted quickly.

26 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Everything fine

20 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from getting quote to buying insurance.

17 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Excellent

Polite and efficient.

8 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 4 de um total de 5 estrelas

Was ok but need my policy documents. Israel Gefen

Need copy of my policy still waiting for it. Thanks.
israel Gefen

12 de janeiro de 2026
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Resposta da ABTA Travel Insurance

Thank you for your review and feedback. We have passed this feedback onto AXA, who administer the scheme on our behalf to look into this. The ABTA Travel Insurance team.

Avaliado com 5 de um total de 5 estrelas

Excellent and easy to use website.

Excellent and easy to use website.
ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims.
I've paid for cheap home insurance before for example and it's true, buy cheap buy twice.

30 de dezembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 2 de um total de 5 estrelas

Not easy.

Difficult contacting the main insurance following an accident.

25 de agosto de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this feedback onto AXA, who administer the scheme on our behalf to look into this. The ABTA Travel Insurance team.

Avaliado com 5 de um total de 5 estrelas

I made a mistake (auto fill!)

I made a mistake (auto fill!). Called the helpline. Lady I spoke to was lovely and sorted problem in no time.
I have used ABTA three times this year and will carry on using them. Well done.

5 de dezembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Good service

Professional, easy to understand and patient. They didn’t give me the winning lottery numbers though, so I’m not entirely happy 💁🏾‍♂️😊

2 de dezembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Easy to process

Easy to process, sorting out medical pages very easy.
Prompt acceptance and delivery of insurance.
Thank you
Margaret White

21 de novembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 5 de um total de 5 estrelas

Good quote, easy process …

Good quote for people with pre existing conditions. Better than all the 20% off adverts.

29 de novembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

Avaliado com 2 de um total de 5 estrelas

Problem renewing my travel insurance…Renewal problems

Problem renewing my travel insurance which ended up in a lengthy procedure and several phone calls and having to actually take out a new policy rather than simply renew.
Previous policy had been taken out online & my iPad would not facilitate the renewal as it would not permit pop ups which were apparently required. Tried to allow pop ups but could not despite following instructions given.
Reverted to further phone call to an agent & although the reminder letter said I could renew by phone was told this was not possible.
After reference to a manager she arranged phone renewal/ new policy via another agent. She did offer a small discount in view of the problem & length of time taken to resolve matters.
Even the payment procedure was lengthy being passed, eventually after a wait , to a person who could take payment and then having to be transferred back to previous agent.
I have taken out several travel policies with ABTA and was attempting to stay loyal despite cheaper quotes elsewhere and expected a simple and quick task. By the end of matters I was regretting my decision.
The agent did voluntarily record a complaint & I have received emails confirming matters are being looked into. I would like to stress that I had no complaint against any of the parties I spoke to, they were simply doing the best they could, the issue was with the procedure and inability to renew by phone as original purchase was online. Seems absurd when I can go online & see all details of both previous policies and this current new one as could the agents. . 🤷‍♂️

27 de novembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review. We are sorry that you did not have a good experience renewing your travel insurance policy. We have passed this review onto AXA, who administer the scheme on our behalf - The ABTA Travel Insurance team.

Avaliado com 5 de um total de 5 estrelas

It was very easy to arrange the…

It was very easy to arrange the insurance that I required for my trip to Sri Lanka.
I hope it is a waste of money!
But the big test would occur if I have to make a claim and that is when I hope ABTA Travel Insurance will help.

16 de novembro de 2025
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Resposta da ABTA Travel Insurance

Thank you for your review - The ABTA Travel Insurance team

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