Ace Jewelers Avaliações 402

My experience with Ace Jewelers has been outstanding.

The team combines exceptional customer service with deep expertise—whether you’re just starting your watch journey or searching for a truly coveted, hard-to-find piece. For newcomers, they are thoughtful, patient navigators who help you understand the market and make confident decisions. For seasoned collectors, they bring access, insight, and a global network that can deliver real grail timepieces.

They also stand out for their guidance beyond the watch itself: pricing dynamics, long-term considerations, and the realities of buying across borders in a world shaped by shifting tariffs and political uncertainty. Their advice is clear, measured, and always grounded in integrity.

I have full confidence in my recent transactions and look forward to many more. Highly recommended.

jaren geleden een dure breitling gehaald hier, wilde hem verkopen een mooi verhaal om hem in te kopen maar uiteindelijk een onzin verhaal ze wilde hem niet inkopen terwijl ik ergens anders 1500 krijg,
slecht bereikbaar, zonde van mijn tijd

ze willen alleen maar pure winst en niet iets doen voor oude klanten

Bought a watch from Australia. Great price and interaction. Paid using international transfer and got free express shipping. The watch arrived just fine and with all the paperwork. Thank you.

Beim Kauf meines Navitimers über Chrono24 war alles erstklassig. Die sachkundigen Antworten kamen stets prompt und waren immer verlässlich. Die Kaufabwicklung war ausgezeichnet und die Lieferung über DHL-Express war absolut schnell. Ich bekam eine erstklassige Uhr - genau wie von ACE-Jewelers beschrieben. Ich bin mehr als zufrieden und kann Ace-Jewelers nur empfehlen. Bei meinem nächsten Uhrenkauf ist dieser Händler meine erste Adresse - seh gerne wieder!

I made an error on my order and chose the wrong size but it was rectified immediately with no hassle great customer support and service would wholeheartedly recommend 5*

I had the pleasure of visiting Ace Jewelry and was incredibly impressed by the owner’s exceptional service. Mr.Al went above and beyond to ensure I had a great experience!
If you're looking for beautiful Jewelry and a truly personal touch I highly recommend Ace Jewelry on 3017 B Harbor Blvd Costa Mesa!

Ik had een zeer specifiek horloge in gedachte en het bleek dat deze zaak het zou moeten hebben. Maar dat bleek niet het geval te zijn met een uitleg over de toenmalige status van het horloge. De optie was wachten op de volgende levering geheel afhankelijk van de leverancier van het desbetreffende merk wat ik niet bezwaarlijk vond, ik had geen haast. Na een kleine maand gewacht te hebben, is het horloge gearriveerd en ben ik sindsdien een zeer tevreden drager van een titanium Nivada Grenchen F77 met meteorieten wijzerplaat. Alon & team, bedankt!

I met Alon from Ace Jewelers during an event and after that he helped me to create the perfect engagement ring. He was always very responsive and helpful and the ring turned out beautiful! Thank you!

Volgende mooie ervaring @ Ace Jewelers: Nomos Tangente 38, 175 years. Dank aan het gehele team, vooral Anouk en Dale voor hun geduld en aandacht, altijd zeer attent en behulpzaam. Thanks guys.

Via chrono24 een offerte / inruil opgevraagd van mijn horloge , met foto's en duidelijke beschrijving . ( wel papieren , geen originele box , horloge in topstaat ( niet nieuw)
Wilde graag inruilen op horloge van ace , ze zeiden akkoord dan €250,00 bij betalen
Ik kom uit Tilburg naar Amsterdam gereden, had dit ook medegedeeld . Bij aankomst was degene die moest beslissen niet aanwezig , werd gebeld , en zei : horloge is niet nieuw ,heb ik ook gezegd. dus €900,00 bij betalen i.p.v. €250,00
En dan hopen dat je hapt omdat je uit Tilburg bent komen rijden .
Wat een trieste club dit bedrijf , erg doorzichtig en amateuristisch

At this point in my life, I can’t imagine buying a watch from anyone other than Ace Jewelers. Alon and his team at Ace (shout out to Dale) are committed to delivering a phenomenal end to end customer experience characterized by trust, extreme brand knowledge and dedication to getting the deal done.

Ace values loyalty and they want to build relationships that last a lifetime. This is my second higher end Omega and I was thrilled with the delivery, the updates and the direct contact with Alon (the CEO). What is unfortunately dying in today’s world is customer service and that feeling that you are special. I can say with zero hesitation that Alon and his team at Ace made me feel like a valued individual every step of the way – whether it was via phone, email or otherwise. It just doesn’t make sense to go anywhere else for your watch needs when you have a trusted partner who is committed to getting you what you want.

Let’s talk about the trust element. It’s not the easiest thing to send tens of thousands of dollars in advance to people over the internet. But with Ace? I don’t hesitate. Because of my existing relationship they offered to do a 50% deposit but because I trust them unequivocally, I sent the entire amount. They don’t play games so why should I? I love having this relationship and the peace of mind that comes with it. With Ace there are no hidden fees or costs. They quote you a price and they honor it.

I will also say that receiving the actual watch is a treasured experience from Ace, if you let them know it’s a special occasion, they will put the finishing bells and whistles to really elevate the experience. While I sadly can’t get a high-end watch every day, I can say without a shadow of a doubt that Ace is as much as part of my experience as Omega. At this point I cannot separate them. Give them the opportunity to earn your business and you’ll see what you will never waste your time with anyone else.

Thank you again for the amazing experience.

It took a while to find the right butterfly buckle for my Zenith El Primero Grand Date and the only available were very expensive to buy outside the EU (Ukraine).

Therefore I contacted the brand dealer for Zenith in the Netherlands (Ace Jewelers in Amsterdam) via the website-app. I was very surprised by the friendly and quick reply, and it was indicated that they would look for me at the brand representative in the Netherlands. It was indicated that Zenith is, like Rolex, very popular nowadays where the supply doesn't meet the demand, but within 1 week there was already an answer from the Zenith in Switzerland.

After 1 month I am now the proud owner of an 18 mm. original Zenith SS-butterfly clasp which makes the dark blue alligator strap from watchbandspecialist.nl (also highly recommended ;) even more beautiful and all that for a fraction of the price via Chrono24 from Ukraine.

I highly recommend Ace Jewelers in Amsterdam

I bought 2 items and it’s been a year now and I still haven’t gotten it. I’ve repeatedly sent emails and gotten no response. I’ve spent around $200 in items and I don’t know what to do.

I just received a Nomos Ludwig Duo from Ace Jewelers. The whole experience was pleasant, easy and trouble free. All my interactions were through email and the online contact form. I received quick responses and I think the time space continuum was broken somehow, I got this watch so fast.

Fantastisch service! Dit is nog èchte ouderwetse service en een bedrijf dat begrijpt wat een klant echt bedoeld en zoekt! Een echte aanrader wanneer je een echt mooi horloge wilt aanschaffen waarmee je je man wilt verrassen!

Door Alon zeer fijn en professioneel geholpen bij het aanschaffen van een bijzonder horloge. Bij Ace & Dik Juweliers weten ze hoe ze een klant tevreden kunnen stellen..!! Voor een mooi juweel of horloge raad ik zeker Ace & Dik aan…

Having excellent customer service can drive a successful business. That is what I experienced from Ace Jewelers. I genuinely respect and appreciate how the store solves my issue and deal with my concern. If you are looking for a store to purchase a luxurious watch, Ace is your top choice ;)

Amazing company & service. Very responsive customer support, via WhatsApp on a weekend, and they sent me the watch early Monday.

Great communication, packaging, and attention to detail. If you're looking to buy a watch online, look no further.

Bought my first luxury watch @ Ace jewelers. They deliver an incredible service via WhatsApp. No question was too much. The speed of the replies was amazing. They do what they promise. Big shoutout to Tamarah for this.

Ace jewelers is one of the best online if is not the best online websites for luxury watches I have ever dealt with. Great competitive prices ,very speedy dispatch , extremely friendly and helpful staff.Many thanks to Tamarah and Dale and all staff at Ace jewelers.