Brilliant learner insurance company. Quick to set up. Rang them and they was also really helpful answering questions. Great price to help learner drivers. Son loves been able to have on policy on own... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Had an issue re an error made when policy taken out. Once highlighted this error was amended with the correct information.
A empresa respondeu
Horrendous fees to cancel . My son is 17 and took out the policy whilst a learner . He’s autistic and made a mistake with some details and was charged £50 to ammend it . Nevertheless it still see... Ver mais
A empresa respondeu
The lady I spoke to on the phone, Helen, was really helpful in answering the questions I had about my renewal. She was patient with the things I didn’t understand and my bad signal!
A empresa respondeu
Detalhes da empresa
Sobre A Choice Insurance
Escrito pela empresa
A Choice is a leading insurance broker that works with a panel of providers to help motorists get a great deal on their motor insurance.
We are part of the Premium Choice group, established in 1999 and specialise in providing cover for learners, young drivers, van drivers and those with motoring convictions.
As an insurance broker, we do most of the legwork, helping our customers find the right insurance at the right price.
A Choice has always maintained a niche approach to providing motor insurance. When motorists struggle to obtain insurance at a competitive premium from other providers, our knowledge and expertise could help find them a great deal.
Why choose A Choice for motor insurance
- Over 25 years of expertise in motor insurance.
- Over a million policies sold.
- Expert advice on suitable insurance protection.
- Authorised and regulated by the Financial Conduct Authority.
- A member of the British Insurance Brokers Association.
Informações de contato
Pendeford House, Pendeford Business Park, Overstrand, WV9 5AP, Wolverhampton, Reino Unido
- 0330 127 4500
- www.achoiceinsurance.co.uk
4,3
Excelente
7 mil avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Straight forward and easy to complete…
Straight forward and easy to complete the process . Thank you
22 de abril de 2026
Resposta de A Choice Insurance
Hi,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
Resposta de A Choice Insurance
Hi Jonathan,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Educated Scam Alert
EDUCATED SCAM ALERT ! My daughter took insurance out as a new learner added me to the policy, the cost of the policy was £317 for the year, but what A choice did was wait 18 days cancelled insurance and then deducted £200 in charges, when we called to ask what has happened they said the named driver had accidents that were not declared, there deliberate method to go over the 14 days to charge the extra was really mean, also they have a cancellation fee of £100 which is mentioned on page 7 of the T & C, so be careful .
I believe my daughter would never have known how many accidents I have had, they claim I have 4 which is not true, and as I have tried to discuss this they said it’s the underwriters final decision can’t help, they have every opportunity to ask any insured to correct info as such information is not available but seems suspicious that they are taking £200 for 18 days insurance what a scam
21 de abril de 2026
Avaliação não solicitada
Confident & capable staff made the…
Confident & capable staff made the experience straightforward & quick.
21 de abril de 2026
Resposta de A Choice Insurance
Hi Sharon,
We're grateful for your review. It means a lot to our team.
Regards,
A-Choice
Everything is great and straight forward
Very good, will recommend it to everyone.
19 de abril de 2026
Resposta de A Choice Insurance
Hi Evans,
Thank you for the 5-star review!!
Regards,
A-Choice
💯 recommended 👌
Celine was very help grate customer service- policy documents validate within 10 minutes of providing them 100 recommended
22 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We have passed your comments onto Celine.
Regards,
A-Choice
Had an issue re an error made when…
Had an issue re an error made when policy taken out. Once highlighted this error was amended with the correct information.
22 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi Damian,
Thank you for your 5-star review. We appreciate the feedback.
Regards,
A-Choice
Great company
Great company, great customer service, very friendly and helpful.
22 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi Petrit
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Amazing customer service
Amazing customer service, no stress, no annoying repetitive questions, easy to work with and all questions and help given without all the difficult jargon talk, 5*****
19 de abril de 2026
Resposta de A Choice Insurance
Hi Robert,
Thanks for your review and choosing to insure with A-Choice. We appreciate your great feedback and comments.
Regards,
A-Choice
Very easy to do on line
Very easy to do on line. Prompt paperwork. And excellent prices for young driver
17 de abril de 2026
Resposta de A Choice Insurance
Hi Vicky,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Regards,
A-Choice
EXTORTIONATE CANCELLATION FEES FOR LEARNERS INSURANCE
i HAVE BEEN PAYING £25.50 A MONTH FOR MY DAUGHTER LEARNERS INSURANCE. I TOOK IT OUT IN NOVEMBER. FIRST OF ALL WE DIDN'T RECEIVE ANY DOCUMENTS OR A CERTIFICATE. MY DAUGHTER PASSED HER DRIVING TEST ON FRIDAY.I RANG FOR A QUOTE BUT IT WAS ONLY FOR THE REST OF THE POLICY AND IT WAS MORE EXPENSIVE. I RANG TODAY TO CANCEL AND HAD TO PAY £112.54. READ ALL TERMS AND CONDITIONS IF YOU RECEIVE THEM AND THINK BEFORE USING THIS COMPANNY.
21 de abril de 2026
Avaliação não solicitada
Quick and easy
19 de abril de 2026
Resposta de A Choice Insurance
Hi Neil,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
Price and service are very good
Was very easy to go through and it was a very reasonable price for a learner whos getting their first car. It was quick to fill in and quick to get back to me.
19 de abril de 2026
Resposta de A Choice Insurance
Hi,
We're so grateful you took the time to leave us a 5-star review. Thank you!
Regards,
A-Choice
The customer service was very good and…
The customer service was very good and friendly
11 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi,
We're grateful for your review. It means a lot to our team.
Regards,
A-Choice
Resposta de A Choice Insurance
Hi Edwina,
Thanks for taking the time to leave us a review. We appreciate it.
Regards,
A-Choice
Will never buy again
Will never buy again, excessive fees, all legal but not fair. So much Delay in refund .. like most insurances designed to take the money ontime but pay late “legal but unfair
23 de julho de 2025
Resposta de A Choice Insurance
Hi Mr Zagholoul,
Thank you for your feedback. I have reviewed your file and previously responded to your complaint earlier this year.
I would like to reassure you that, although we state a maximum refund timeframe of 30 days, we typically process refunds much sooner. If there are any delays in your refund, we want to ensure that we manage our customers' expectations.
I can confirm that your refund was issued within 14 days.
If you have any further questions, please feel free to contact me at feedback@premiumchoice.co.uk.
Thank you
Kate
The lady I spoke to on the phone
The lady I spoke to on the phone, Helen, was really helpful in answering the questions I had about my renewal. She was patient with the things I didn’t understand and my bad signal!
17 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi Liv,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us. We have passed your comments onto Helen.
Regards,
A-Choice
Great customer service!
Shazia was very understanding about our issue and provided us with all the information we had missed out on, leading to a very quick and seamless solution!
17 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi Lena,
Thanks so much for sharing your experience with us. We have passed your comments onto Shazia.
Regards,
A-Choice
Celine was amazing!
Celine was amazing! Thank you for providing prompt service and getting my question resolved.
17 de abril de 2026
Avaliação não solicitada
Resposta de A Choice Insurance
Hi Nishchal,
Thanks for taking the time to leave us a review. We appreciate it. We have passed your comments onto Celine.
Regards,
A-Choice
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