Acre - Great service, Customer Experience
We found John and his business via a Facebook Ad.
Asked him to come over to see the garden we were dealing with. He made an appointment to visit at the next weekend. Arriving promptly.
John Snr is a lovely man, he looked at the best ways for us to achieve what we wanted. We had part of a vision, but when we talked though he made some very sensible and creative suggestions , giving us confidence.
He quoted within a couple of days of the visit.
He also made clear that they were booking atleast 8-12 weeks out which gave us time.
Quote was reasonable.
Installation days - Team arrived promptly each morning by 730-8am, they made use of our driveway, making sure they put boards down to protect the flooring.
They worked solidly until mid afternoon (very hot July weeks), cleaning up after themselves each day.
They have good suppliers that deliver on time, and to be honest made special efforts where I may have not ordered enough of something. Where I needed them to adjust my design, they really made every effort to accomodate. Also when they couldnt they were straightforward and honest.
Garden transformed. We were so very happy to have experience a really high quality of service. Exactly what you need when you are spending such a large value of savings.
They put up a Pergola, Laid new patio, new Beds, raised beds.
They also recycled some of our tiles to avoid wasteage and extra expense.
They removed the waste having cut out walls, and vegetation.
They worked very hard. No Slacking at all.
6 months later I called them back to put in an extra pathway, using up the spare tiles. They were able to squeeze us in just before Christmas week, and their annual holiday. It showed us that they care about their customers
We would always recommend.
29 de julho de 2024
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