I'm new to trading, but so far I have had a great experience with ACY Securities. Thank you
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Dear Zaid Badr, I would like to extend my sincere gratitude for your continuous support and assistance in helping me and my team solve trading-related issues. Your professionalism, patience,... Ver mais
A empresa respondeu
ACY Securities supposed to be No. 1 worldwide without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with... Ver mais
A empresa respondeu
they are not paying withdrawal stay away from this broker they are not paying any withdrawal they rejected our withdrawal so dont waste your time and money
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ACY Securities delivers a next-generation trading experience through its fintech ecosystem, offering institutional-grade infrastructure, superior execution, and access to 2,200+ instruments. Trade Forex, Shares CFDs, Indices, Commodities, Precious Metals, and Crypto on MT4, MT5, or the ACY Trading Platform. Since 2011, we have built on three pillars: technology, liquidity, and performance, as part of the ACYLogix Group. Switch to ACY Securities today and experience the difference.
Informações de contato
ACY Tower, Level 18, 799 Pacific Highway, 2067, Chatswood, Austrália
- +61 2 9188 2999
- support@acy.com
- www.acy.com
4,5
Excelente
689 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best support
12 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear belal,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you received excellent support from our team. Your recognition truly means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
Thank you Yazeed for processing my…
Thank you Yazeed for processing my support ticket very fast
11 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Ameer,
Thank you for your wonderful review!
We’re so glad to hear that Yazeed was able to assist you quickly and efficiently. Your feedback motivates our team to continue delivering excellent service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
خدمه عملاء جيدين جدا وخصوصا Yazeed…
خدمه عملاء جيدين جدا وخصوصا Yazeed Alkhatib
خدمه عملاء فرع الاردن
11 de novembro de 2024
Avaliação não solicitada
Resposta de ACY Securities
عزيزي أمير،
شكرًا لمشاركتنا ملاحظاتك.
يسعدنا أن يزيد الخطيب قد قدّم لك خدمة عملاء ممتازة. كلماتك الطيبة تُلهم فريقنا لمواصلة تقديم أفضل دعم ممكن.
لا تتردد في التواصل معنا إذا كنت بحاجة إلى أي مساعدة إضافية.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
I would like to thank Lara and Ziad
I would like to thank Lara and Ziad
10 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear glozzom,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you received excellent support from our team.
Your recognition truly means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
I would like to thank hussam al zagha…
I would like to thank hussam al zagha and yomna
6 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear esam,
Thank you for taking the time to share your feedback. We’re thrilled to hear that Hussam Al Zagha and Yomna were able to assist you so effectively.
Your recognition of their efforts truly means a lot to us and motivates our team to continue delivering exceptional service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
سريع الرد
شخص جيد قام ب مساعدتي بشكل لطيف جدآ وشرح مفصل كل التوفيق
6 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزي أحمد،
نشكرك جزيل الشكر على وقتك الثمين لمشاركة تجربتك. سررنا بمعرفة أن أحد أعضاء فريقنا قد ساعدك بلطف وشرح كل شيء بوضوح.
كلماتك تحفزنا على مواصلة هذا الدعم.
مع أطيب التمنيات، ولا تتردد في التواصل معنا إذا كنت بحاجة إلى أي شيء آخر.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
My account manager is very helpful
My account manager is very helpful. He always offer help and check on me regularly.
6 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Selby,
Thank you for sharing your feedback. We’re delighted to hear that your account manager has been so helpful and attentive, regularly checking in to assist you.
Your kind words mean a lot to us and motivate our team to continue providing excellent service.
Please don’t hesitate to reach out if you need any further assistance.
Warm regards,
ACY Securities Customer Support Team
شكرا حسام على الخدمة السريعة
4 de novembro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزي نذير،
شكرًا جزيلاً لملاحظاتك!
يسعدنا أن حسام قد قدّم لك خدمة سريعة وفعّالة. رضاكم هو أولويتنا القصوى.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Extraordinary service
Extraordinary service, thanks alkhatib yazeed
24 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Waf'a
Thank you for sharing your feedback with us.
We’re pleased to hear that Alkhatib Yazeed’s assistance met your expectations. Your acknowledgment means a great deal to our team.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
Thank you yazeed
24 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Farah,
Thank you for taking the time to share your feedback.
We’re glad to hear that you appreciate Yazeed’s efforts. Your recognition means a lot to us.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
ACY Securities Customer Support Team
One of your staff
One of your staff, ODUNAYO C. OGUNLANA, I believe a regional partner, has been grossly dishonest and showed a lack of integrity in my business dealings with him, and I find it hard to believe that he wouldn't show the same to his work and clients. I am giving him this morning to return my money and share the specified account details I have requested.
13 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Chinomnso Onwubiko,
Thank you for taking the time to provide your review.
After a thorough check, we were unable to locate your details in our client database. We would also like to confirm that, while the reported individual is indeed our customer, they are not a member of our staff.
We value transparency in business matters and would welcome any further information you may have relevant to ACY Securities to assist with our investigation and follow-up.
Please do not hesitate to email us directly at support@acy.com.
At ACY Securities, we remain committed to providing the best trading experience for all our customers, and your feedback is greatly appreciated.
Warm regards,
ACY Securities Customer Success Team
ACY Securities supposed to be No
ACY Securities supposed to be No. 1 worldwide
without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with them (once I submit I receive the amount to my bank account within maximum 4 hours) even I locate in Malaysia and their HQ at Australia.
thank you guys wish you all the best
9 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Yanti,
Thank you so much for sharing your experience!
We're glad to hear that our withdrawal process has consistently met your expectations over the past three years. Feedback like yours means a lot and motivates us to keep delivering reliable service.
If there's ever anything you need, we're always here to help.
Best regards,
ACY Securities Customer Support Team
خدمة رائعة وسريعة
سرعة في تنفيذ الطلبات الثقة بين العميل والشركة
15 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزتي مريم،
شكرًا جزيلاً لكِ على كلماتكِ الطيبة!
يشرفنا تلقي ملاحظاتكِ، ويسعدنا معرفة أنكِ تُقدّرين سرعة وثقتكِ بخدمتنا.
معالجة الطلبات بسرعة وموثوقية، وبناء علاقات متينة مع عملائنا، هي من أهم أولوياتنا.
تقديركِ ثمينٌ لنا.
فريق الدعم لدينا جاهز وسعيدٌ بمساعدتكِ في أي شيء تحتاجينه.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Resposta de ACY Securities
Dear lim,
Thank you so much for your kind words!
We’re truly glad to hear your positive feedback. Knowing that you're satisfied with our service means a lot to us.
Providing excellent support is what we strive for every day.
Our support team is ready and happy to assist with anything you need.
Best regards,
ACY Securities Customer Support Team
استجابة سريعة وخدمات ممتازة
استجابة سريعة وخدمات ممتازة
10 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزي سليم،
شكرًا لكلماتك الطيبة!
يسعدنا سماع رضاك عن سرعة الاستجابة والخدمة الممتازة التي تلقيتها.
نفخر بتقديم دعم سريع وموثوق، وملاحظاتك تشجعنا على مواصلة تقديم أفضل ما لدينا.
نحن دائمًا في خدمتكم كلما احتجتم إلينا.
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Thanks Lara
9 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Baha,
Thank you for taking the time to share your experience with us.
We're so pleased to hear that Lara was able to assist you. Your kind feedback truly means a lot.
We always aim to provide the best support possible, and it's great to know we met your expectations.
Feel free to reach out anytime you need assistance.
Warm regards,
ACY Securities Customer Support Team
Good and the support is very good
Good and the support is very good
1 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
Dear Malik,
Thank you for your positive feedback. We're pleased to know that you’re satisfied with our service and support.
Your satisfaction is important to us, and we’re always here should you need further assistance.
Best regards,
ACY Securities Customer Support Team
شكرا كتير كتير زيد على الخدمة…
شكرا كتير كتير زيد على الخدمة والاستجابة السريعة بتجنوو عن جد
8 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزي مازن،
شكرًا جزيلاً لك على كلماتك الطيبة وتقديرك لجهود زيد!
يسعدنا سماع أنك راضٍ عن سرعة الاستجابة والخدمة. من دواعي سرورنا دائمًا أن نترك انطباعًا إيجابيًا لدى أعضاء فريقنا.
إذا احتجت إلى مزيد من المساعدة، فإن فريق الدعم لدينا جاهز دائمًا ويسعده تقديم المساعدة.
تداول سعيد!
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
شكراً زيد على الخدمه السريعه
شكراً زيد على الخدمه السريعه
7 de outubro de 2025
Avaliação não solicitada
Resposta de ACY Securities
عزيزي حمزة،
شكرًا لكلماتك الطيبة! يسعدنا أن زيد قد قدّم لك خدمة سريعة وفعّالة.
رضاكم هو أولويتنا، ونفخر بفريق عمل مثله، مُكرّس لخدمة عملائنا.
كعادتنا، فريق الدعم لدينا جاهز وسعيد لمساعدتك في أي شيء تحتاجه.
تداول سعيد!
مع أطيب التحيات،
فريق دعم عملاء ACY للأوراق المالية
Resposta de ACY Securities
Dear Eslam,
Thank you for your feedback!
We’re glad to hear you found our service good, helpful, and fast. That's exactly what we aim to deliver.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Our support team is always ready and happy to assist whenever you need us.
Happy trading!
Best regards,
ACY Securities Customer Support Team
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