Adambikes Avaliações 

73
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY A BIKE FROM ADAMS BIKES THEY ARE BODGE UP AND THEY DO NOT CHECK THE BIKES OVER THEY USED CRAP 3D PRINTED PARTS!!!! MY SON'S BIKE LASTED ALL OF A COUPLE OF WEEKS BEFORE IT NEEDED A COMPLETE... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a very impressive experience with the South African gentleman, Jamie, that came to buy my grandsons' motorcycle from him. He didn't quarrel about price, he looked over the bike and gave a profes... Ver mais

Avaliado com 5 de um total de 5 estrelas

I buy Motorbike from.Adambike. was birthday gift for my son al they time when he is ready to rid Bettry is empty he put on charge night time and morning Bike don't start he Try hard know he is angry h... Ver mais

Avaliado com 2 de um total de 5 estrelas

Die beiden Herren die vor Ort waren, sind sehr nett aber leider haben sie es nicht richtig hin bekommen meinen schlauch zu wechseln. Ich musste nachhelfen. Leider wurde meine Felge verbogen was seh... Ver mais

Detalhes da empresa

Escrito pela empresa

We are an independent motorcycle business based in North London, bringing you used bikes at the most affordable prices. We are constantly bringing in new stock of bikes every day, so if you miss out on one deal, don’t worry, we will have a better one coming in for you.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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3,3

Todas as avaliações

(73)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My son bought his first bike form them…

My son bought his first bike form them online. Bike was delivered on time, the bike did develop an issue but this was resolved very promptly picked up and redelived I shirt order. Very good, friendly service highly recommended

6 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just bought my first bike from Adam…

Just bought my first bike from Adam bikes ! Adam was so helpful to choose the right bike for me. Fast delivery. Also delivery guy show me again everything about bike and make sure it’s working. Will back again for upgrade soon !!!!! Hight recommend.

29 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sold my bike.

They turned up on time to collect the bike, hassle free, would recommend these guys if you’re looking to purchase a bike.
Driver was extremely friendly.

22 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Brilliant service, reliable delivery, great communication times, and an incredible bike that wasn’t massively expensive,

10 / 10

17 de março de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very reputable company

These guys do credit to the used market and deserve good reputation. Any issues, expect great communication and honourable conduct. I bought a first big bike for my wife, which on reflection was the wrong bike for her. Adambikes were very understanding and agreeable in finding a resolution, first class.👍

11 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly, helpful and great service

Had great service and communication from the start, my son purchased his first ever bike from Adams bikes and on visiting to view bikes the guy that showed us around warehouse was very friendly, polite and informative, he was really helpful and very honest which I loved, we spent a while looking at bikes and never felt rushed or pressured, on purchase it was very easy and quick and reasuring, bike was delivered within a couple of days. Since then Adams bike has been very helpful with enquiries and helping out when my son had a slight accident near by when visiting the area for work, they were so helpful and fixed my sons bike and made sure if was safe for his journey home. I highly recommend Adams bikes from our experience and my son said he will continue to go there in the future.

11 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought Yamaha motorcycle few day…

I bought Yamaha motorcycle few day ago, I notice one of inner painel was broken, I came back to the garage where the mechanic take a look and identified the problem straight away,
They sort out my problem in few minutes, very friendly also very professional. Thanks

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DONT WASTE YOUR TIME AND MONEY WITH…

DONT WASTE YOUR TIME AND MONEY WITH THIS SCAM COMPANY..

Brought a bike and wrote a glowing review. After 6weeks of having the bike and only riding it a few times. Starting noticing some issue with it. Called up Adam bikes and they offered to come pick it up and take it to a mechanic. They had my bike for 2 weeks, they told me it was all fixed and I had to pay £120.
They dropped the bike back to my house, and it had the same issues as when they took it. So nothing was done with it at all.
They said TWO mechanics looked at it and fixed it. This is absolutely shocking customer service. Everytime you call them you get no where at all. I’ll 100% be taking them to Court as they’ve sold me something that’s clearly broken.

Please everyone stay away from this “company”. I don’t want anyone else hard earned money to go to waste like mine.

14 de novembro de 2023
Avaliação não solicitada
logotipo da Adambikes

Resposta da Adambikes

Hi Rikki,

Thank you for your review.

You bought a 2002 Yamaha R6 from us. The bike had full checks completed on it (as with all our bikes) and was delivered to you on 16/08/2023 (next day delivery). We were then contacted on 08/10/2023 (2 months since delivery) by you via email to inform us that there was an issue with the bike where it doesn’t idle as it should. We dealt this with complaint per our usual process and requested a picture of the current mileage on the bike. The video provided showed that the bike had been ridden for a total of 820 miles since delivery. This is a bike that as you say was un-rideable due to the idling issues you had experienced.

Despite it being 2 months since delivery, and the bike being ridden for 820 miles, we offered to take the bike back and have it inspected by our mechanic free of charge, if you covered the collection and re-delivery costs (initially at £60 each way, but discounted to £40 each way). You agreed, and we collected the bike on 20/10/2023. We had the bike inspected by our mechanic who advised that although there is no apparent issue with the idling, we would carry out a full service to ensure a seamless ride and no cutting out. This was undertaken with agreement from you to cover only £30 of the total costs (£120). The bike was then starting on the button and idling as it should. We advised you of this and suggested that the bike can now be re-delivered, and we would require the balance (£110) to be settled.

On 01/11/2023, the bike was re-delivered to you, and you advised you would pay the balance once you finish work as you were not home to receive delivery. Till this day, no payment has been made therefore, there was no intention in the first place to pay, and all trust was lost from our end since we were trying to help even though it was legally past all warranties available. The bike had no issues and as advised by our colleagues, you were welcomed to come in the showroom to see how other R6s start on cold since it is normal for bikes to idle high, when first started on cold.

You then further contacted us to state that your ‘bike is still broken’ which is not the case as explained. We have done everything on our end to be of assistance, even though it was way past our warranty, but this has gone unnoticed and of course, unappreciated since no payment was made, and the posting of this review.

We are clearly not scammers and value our customers highly.

All the best,
AdamBikes

Avaliado com 1 de um total de 5 estrelas

Lexmoto aura

Bought a lexmoto aura 125 of them on the 15th April on the understanding it came with 2 keys a bit of paperwork and clean for £1700 rang up multiple times to check info about the bike and spoke to a very nice lady all sound good so paid for bike online plus delivery, the bike was delivered 2 days later like arranged a nice guy delivered the bike went over the bike with me gave me the paperwork and 1 key explained to me that one of the guys took the other key home by mistake, not a problem promised me it would get sent to me ASAP one week went past no key rang them spoke to the lady again she said she would chase it up waited another week still no key then spoke to a guy called "Nile" he told me he posted it so waited another week still no key so this is now week 3 spoke to "NILE" again he said it was deffo sent out but only first class but paid extra for postage mmmm ok no proof sent to me asked if I could wait 1 more week so waited 4 weeks now still no key rang up on Saturday 13th May about key spoke to "NILE" again and he said sorry and would speak to Adam about a £50 refund for a key I explained that £50 does not cover a key as u need to buy a new chipping box as well for the bike as I done my research on it first which would be £138 for 2 keys and the chip box , he said he would speak to Adam. Today 14th may "NILE" rings me back saying they can only offer £50 and that's was that and gave me a load of bs about what happened to the key and so on , and its only 1 key not the end of world and if it got lost in the post no one would no it was for my bike sorry its got my address on the letter ! And most bikes are more money for 2 keys well this one was not I asked to speak to Adam so he got Adam to ring me back and I really really do not understand how the guy still has a business he is very rude guy and , trys talking down to you and as if I'm a idiot, basically his answer was you take £50 as a good will or he picks bike up and gives me full refund for the bike as there nothing else he is willing to do as he will lose money but if he picks the bike up he will go sell it for £2000 and I should be grateful that he was only selling it for £1700 . I find that very rude poorly run . Instead of just admiting they messed up and offering to pay for the chip and 2 news keys he wants to just come and take the bike back and I should be happy I had it for 4 weeks and he ain't charging me for it I'm sorry I own the bike now . Very very bad experience from them specially "NILE and ADAM" would not recommend them will be seeing what other options there is I.e taking legal advice.....

14 de maio de 2023
Avaliação não solicitada
logotipo da Adambikes

Resposta da Adambikes

Hi Daniel,

Thank you for taking the time to leave us a review, and we apologise you feel you haven’t received the best service from us.

The bike you bought on 14th April was a 2020 Lexmoto Aura with only 5,295 miles and priced at £1,690 which is already £300-400 cheaper than what you would be able to find on the second-hand bikes market at the moment, so a very competitive and great deal to say the least. As you had mentioned, you were informed that the bike came with 2 keys and additional paperwork which we provided to you on delivery, apart for the spare key. This was inadvertently misplaced by one of our colleagues at the shop. On noticing this, we promised to have the key posted to you however, will admit was delayed in doing so as we had been extremely busy and short-staffed (not something you need to be concerned about, but we can only apologise for). Of note, the bike was of course completely ridable during this time and so, there was no inconvenience imposed due to this. On 3rd May (2 weeks and half after your purchase) we posted the key first class via Royal Mail, and have the receipt to this effect. We also confirmed to you that the key had been posted. Unfortunately, we do not control the post as there seems to be an issue with it since you confirm you still have not received the key. You voiced your frustration to us and both our colleague Niall, and director Adam, discussed this further with you and offered two options taking into consideration the circumstance, and that the key had been posted. Those options were a goodwill refund of £50 (taking the purchase price of the bike down to £1,640), or to take the bike back for a full refund (even though our warranty period had surpassed) since you strongly felt that it not having a second key would greatly diminish its value. You unfortunately refused both options, which left us with no further grounds for communication and to find a resolution.

Please feel free to take further action if this is what you feel is necessary, however as a trader, we have done everything we can and offered you the best possible options for resolution giving the particular circumstance.

Kind regards,
AdamBikes

Avaliado com 5 de um total de 5 estrelas

Jamie from Adam Bikes

I had a very impressive experience with the South African gentleman, Jamie, that came to buy my grandsons' motorcycle from him. He didn't quarrel about price, he looked over the bike and gave a professional opinion, which was highly appreciated. I hope you enjoyed your lunch Jamie, and the home-made Biltong care package that we sent home with you. If you are ever in the area, feel free to stop by again.

14 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jamie 5 stars

We had Jamie collect my bikes today and he made the whole experience stress free and easy, thank you very much.

23 de dezembro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Overall a great dealer

My overall buying experience was wonderful, the staff was very helpful and the bike I bought was well priced. I was also able to get delivery and an issue with the bike fixed prior to my purchase all for free which was lovely. However, the delivery was delayed from around 10am to 5pm on the scheduled day and the passing light button didn't work which wasn't originally advertised. If it wasn't for these issues, which really hurt the whole experience for me, I'd easily be able to give them 5 stars.

23 de fevereiro de 2022
Avaliação não solicitada

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