Not value for money no seats on board food overpriced poor quality
Qualidade: 1
Funcionários: 3
Custo-benefício: 1
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Many thanks to the lovely staff at Cairnryan who kindly changed my booking free of charge. I had arrived early to board the 04:00 sailing, but they offered me a place on the 23:59 boat instead! In the past, I’ve always found the staff to be warm, supportive, and very understanding of my being Deaf.
Custo-benefício: 5
A straightforward process with check in, boarding etc and lots of room on board.
Qualidade: 5
Custo-benefício: 4
Very efficient and good value plus so easy to use
Qualidade: 5
Funcionários: 5
Custo-benefício: 5
45 mins late
Qualidade: 3
Funcionários: 5
Custo-benefício: 4
Brilliant left on time + arrived 10mins early.
Qualidade: 5
Funcionários: 5
Custo-benefício: 5
They cancelled
Cancelled sailing moved back 3 hours got in 15 minutes late. First there because we planned for early sailing. Last off. Had to travel an hour and put up a tent very late. If this was a flight we would have been compensation for the delay. P&O nothing not even a complementary coffee. Managing there boats is their problem and apparently regularly they aren't doing it. My ticket means that they should provide the service described. Fail
Qualidade: 3
Funcionários: 3
Custo-benefício: 2
Ferry on time smooth crossing
Qualidade: 3
Funcionários: 3
Custo-benefício: 3
Everything was great , it was very busy so book into the lounge which was really good not as noisy which made the sailing much more enjoyable 😀
Qualidade: 5
Funcionários: 5
Custo-benefício: 5
Smooth crossing. Minor concern - lounge could have been warmer!
Qualidade: 5
Funcionários: 5
Custo-benefício: 5
Our recent experience was excellent.
Funcionários: 5
Didn’t eat anything on board, however everything else was perfect
Qualidade: 5
Funcionários: 5
Custo-benefício: 5