You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... Ver mais
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Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... Ver mais
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When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
Informações de contato
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, Reino Unido
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4,3
Excelente
430 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Perfect….quick delivery and much better…
Perfect….quick delivery and much better buying bulk
20kg of growmore.
Will use this company again…Five stars from me👍
27 de maio de 2024
Resposta da Agrigem
Thank you for your feedback Steve - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Great product great service and value…
Great product great service and value for money !!!
27 de maio de 2024
Resposta da Agrigem
Thank you for your feedback Kelvin- we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
I ordered
I ordered, the price was good, it arrived, I didn't have to think about it beyond ordering.
27 de maio de 2024
Resposta da Agrigem
Thank you for your feedback - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Outstanding customer service and expert advice
I recently purchased some lawn fertiliser from Agrigem, and I couldn’t be happier with the experience. Their customer service and technical advice are second to none. I spoke to a very knowledgeable and helpful person named Dave, who guided me through my purchase and answered all my questions with great expertise. It’s rare to find such excellent support these days. I’ll definitely be returning to Agrigem for my future lawn care needs.
14 de maio de 2024
Avaliação não solicitada
Resposta da Agrigem
Thank you for your feedback James - we appreciate the time to review our products and services and we are pleased you are happy with the service you have received. - regards Customer Experience Team
Impossible for the last 48 hours to…
Impossible for the last 48 hours to place an order using either a debit or credit card. Agrigem blame Barclays. I spent too much time trying, rang and complained in a polite way explaining the wasted time on numerous occasions in the last two days. No goodwill offer, they provided no solution apart from a Profitma and me maki g a BACS payment
9 de maio de 2024
Avaliação não solicitada
Resposta da Agrigem
Good afternoon, I do apologise for this, we had some technical issues last week which was so frustrating for all parties and we are very sorry that this one off problem happened. We worked hard to offer some payment solutions but these were very limited and again not at all the choices we can usually offer. The good news is that on Friday 10th all systems were all back up and running. Kind regards Customer Experience Team
Resposta da Agrigem
Thank you for your feedback Jaq - we appreciate the time to review our products and services - regards Customer Experience Team
Resposta da Agrigem
Thank you for your feedback Brian - we appreciate the time to review our products and services - regards Customer Experience Team
Resposta da Agrigem
Thank you for your feedback Paul - we appreciate the time to review our products and services - regards Customer Experience Team
Cannot trust this company
Delivery driver caused damage to our property by reversing over a kerb edge to attempt a 3 point turn rather than reverse around the bend in the road. Never even got our of the van to check if he had caused any damage. We now have a broken kerbstone and a couple of loose ones. I emailed Agrigem on the day of this incident but they have not bothered to reply.
8 de abril de 2024
Avaliação não solicitada
Resposta da Agrigem
good afternoon, I am so sorry to read this - I have not seen any correspondence to the delivery & damage - can you re send this please to customerservices@agrigem.co.uk and I will take this action to resolve for you - regards Customer Experience Team
The worst couriers DX Express
You really need to change your delivery couriers. From Tuesday 2nd April through to Friday 5th April we had emails and texts to say our parcel was being delivered every day. Had to rearrange every day so we would be in only to be let down by DX express each time. Finally delivered on the Friday, completely wasted our time and when carriage costs so much these days you would expect a much better service!
2 de abril de 2024
Resposta da Agrigem
Hi Karen, Thank you for your feedback. We have passed your case onto DX courier, but we appreciate the feedback from you and we are sorry you have had a bad experience on this occasion. Kind regards Customer experience team.
Extra Items Added
They were able to add extra items after i had completed my web order without incurring extra delivery costs
27 de março de 2024
Resposta da Agrigem
Thank you for your feedback Andrew - we appreciate the time to review our products and services - regards Customer Experience Team
Resposta da Agrigem
Thank you for your feedback Pauline - we appreciate the time to review our products and services - regards Customer Experience Team
Great Service and Speedy Delivery…
18 de março de 2024
Resposta da Agrigem
Hi John, Thank you for your review. We are pleased you are happy with the service. Regards Customer service team
Supplying good quality frets which…
Supplying good quality frets which arrived quickly.
18 de março de 2024
Resposta da Agrigem
Hi, Thank you for your review. We are pleased you are happy with the service. Regards Customer service team
Good product at a great price and…
Good product at a great price and arrived on time.
18 de março de 2024
Resposta da Agrigem
Hi Nicholas, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
My order
The ordering was simple,which is how I prefer to do things,the item was a bargain and it came on time intact and delivered when it was supposed to.
18 de março de 2024
Resposta da Agrigem
Hi David, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Helpful and informative website makes…
Helpful and informative website makes choosing the right product easier.
Competitive pricing and fast shipping.
18 de março de 2024
Resposta da Agrigem
Hi Michelle, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Excellent price service and delivery
18 de março de 2024
Resposta da Agrigem
Hi Richard, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
Resposta da Agrigem
Hi Donna, Thank you for your review. We are pleased you are happy with the service. Regards Customer experience team
good sevice
27 de janeiro de 2024
Resposta da Agrigem
Thank you for your feedback Brian - we appreciate your time to review our service - regards Customer Experience Team
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