3 Months waiting for customer service to resolve a problem.
Returned a line to them in June on the request of customer service. Rang them at the beginning of August to find out what was going on, was told someone would find out and contact me later in the day (never happened!). It's now September I have tried calling on three separate occasions and am constantly told " Call transfer failed". This happens on both customer service and retail sales numbers. I even filled out their online email form - not even a reply from that!
I have seven of their lines - six of which have so far been excellent but if this is how they treat customers with a problem I won't be giving them any more of my money!




