10 nights at Signature Suites by Airpads and 10 fantastic nights at that. There are a lot of negative reviews towards Airpads but all I can do is give a glowing report. If you know that there is no ma... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The signature was the best choice we could have ever made. The staff is extremely friendly and proactive, the service made check in and stay extremely comfortable. The rooms are super clean and in bes... Ver mais
There was a problem with my credit card. The customer service helped out perfectly. They trusted that the payment would come true. As were other hotels would immediate cancel the booking. The hotel wa... Ver mais
A empresa respondeu
hidden payment for everything, this is a scam you pay the access for the pool for access to the hotel for cleaning the room, just pay the normal hotel for the same price or less, they ask you informat... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
When traveling for business or pleasure AirPads provides fully furnished,high-end, affordable units. Home rentals in LA, Miami, Vegas, Hawaii & more!
Informações de contato
West 11th Street 110, 90015, Los Angeles, Estados Unidos
- 702-500-1872
- book@airpads.com
- www.airpads.com
3,4
Bom
56 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
subsequent price increase
Booking has been done and paid 9 months ago. Just 6 week before arrival the price will be increased !!!
19 de setembro de 2018
Avaliação não solicitada
Will stay again!
I thoroughly enjoyed the room! It had everything I needed and then some. I will definitely book in the future. My only complaint was some noted stains on the floor and throw pillow on the sofa
18 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hi Domonique! We are happy to hear you enjoyed your stay! Apologies for the stains, thanks for letting us know we appreciate your feedback
Wonderful Suite with view to the strip,
Wonderful Suite with view to the strip,
Very friendly reservation team (in advance and on site),
Additional requests were quickly answered,
Everything was very clean,
We would definitely come back!
17 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Annett, thank you for staying with us! We are very happy to hear you enjoyed your stay! Thanks for the kind words! Stay safe!
Excellent
Excellent view from 32nd floor, great room, cozy and comfortable. Close to Strip
17 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Awesome ! We are more than happy that you enjoyed your stay in Las Vegas! Come see us again!
Airpads/MGM stay
I recently booked a stay at MGM through Airpads, I was completely and pleasantly surprised at how easy it was to book and I was very happy with our room! Highly recommend Airpads.
17 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
We are happy to hear you enjoyed your stay Cynthia! Thanks for the kind words!
Honestly I had some really great…
Honestly I had some really great customer service from beginning to end — I def. recommend using Airpads since they accommodated me a great room at the MGM. I forgot the name of the guy who helped us but regardless a great experience.
16 de setembro de 2018
Avaliação não solicitada
I have had very poor customer service
I have had very poor customer service. They won't answer my email messages and I have not actually stayed at the place I rented through them. i do not recommend booking through Airpads and I wish I had done my research before doing so.
15 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hello Stacy, I am beyond sorry for the poor communication, we just hired a new in-house team in Los Angeles and we appreciate your feedback, we dont want this to ever happen again! I'm so happy Ashley got ahold of you and we look forward to having you at one of our pads :)
Ethical Behaviours
Booking of accommodation was done however the room promised did not collate. Communication with Kellie from AirPads sought to make good as best they could to cover the booking mix up. While appreciated Kellie and the team did the best they could under very stressful circumstances. We had to bookk an extra room for two days which was additional expenses one could have done without. I would seriously review the way in which bookings are done through your agencies.
15 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hello Dr.Robust, thank you for your review, we appreciate all feedback for it betters our team. We'd love to send you a discount on your next stay with airpads. Can we email you?
We were not refunded our 150 damage…
We were not refunded our 150 damage deposit and made repeated attempts to recover. There was no damage whatsoever to the property. Will never use Airpads again.
14 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hello Devon, thank you for your response, we appreciate all feedback. Can I ask you for a number to reach you at in regards to your deposit?
Airpads was fantastic
Airpads was fantastic, they did a wonderful job at booking my rooms and accommodating for everything that I needed. Our stay in Vegas was wonderful. Thank you for such great service.
14 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
We are glad you enjoyed your stay out in Vegas! Thank your for leaving a review for us!
I sent a message and an email and…
I sent a message and an email and nobody replied. What is the email address that you reply to?
Please text me. Thank you.
14 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hello Nathan, My name is Mark Gonzales, can I have a phone number to reach you ?
Hotel was good
Hotel was good . Still waiting to get rememberst for being over charged for our stay, 2 week waiting after airpads admitted their mistake not even a confirmation email . Very poor customer services could you please rectify this and email me when you have more information on my reemberment .
14 de setembro de 2018
Avaliação não solicitada
Resposta da Airpads
Hello Jimmy, my name is Mark Gonzales, I am so sorry, this should never have happened. I forwarded this information to one of our reservation specialist, Would you please provide us with a cell phone or work phone number.
Thank you for your response, we appreciate your feedback.
Bad service
Bad service - one bad (booked and confirmed) was missing.
No answer from the management via mail.
After 30mins staying on the phone, I gave up the hotline.
14 de setembro de 2018
Avaliação não solicitada
Loved staying at your home in Los…
Loved staying at your home in Los Angeles “The Mint” , very spacious and well designed , we felt like we were living here in LA for a week, awesome work airpads
11 de setembro de 2018
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.