Fantastic service all round. Website easy to use, kept updated on my order, tracking code sent promptly and item arrived extremely fast. Item itself was perfect too. Will be using airsoftworld again!
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Veja o que dizem as avaliações
If it was possible to give more than 5 stars I would. These guys have been going strong for years now. They were always great, but if anything they've got better (quite possibly the only thing i... Ver mais
Very poor customer service. Order placed on 9th of October 2024 AirsoftWorld branch Slovenija. Just got info that the package will be shipped. The only contacts are for scottish HQ. Since then , I was... Ver mais
Speedy response to questions via social media. The transparency shown in highlighting the flaws in the product once discovered and the commitment to resolving the issue. In fact without these guys the... Ver mais
Detalhes da empresa
Escrito pela empresa
Airsoft World are a wholesale distributor of airsoft sports products, bb guns and all associated parts and accessories. Airsoft World have one of the most professional technical advice and gun repair departments in the industry.
Informações de contato
4 Main Street, KY4 8AJ, Crossgates, Reino Unido
- 0333 3449 555
- sales@airsoftworld.net
- www.airsoftworld.net
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nice and fast delivery
Nice and fast delivery! Really happy with everything!
Excellent communication (phone and…
Excellent communication (phone and email) with superfast delivery.
Top service
Hard to use web interface, but the guy's very helpful. Equipment was perfect thanks.
Great service
Great service from Duncan and his colleagues - had an issue with card payment but was able to sort it over the phone.
Quick delivery.
good service
Ordered, paid, delivered.
Courier (DPD) were useless, as usual
I ordered a 200% recoil and nozzle…
I ordered a 200% recoil and nozzle spring set for the AAP01, I was sent a 160% recoil spring. emailed customer service and have not heard anything back as of yet.
Still waiting for the parcel to arrive
Still waiting for the parcel to arrive, DPD keep on saying unexpected delays.
Item arrived faster than expected…
Item arrived faster than expected quality service
really fast delivery
really fast delivery, always helpful on the phone
They was absolutely fantastic
They was absolutely fantastic,
My order was placed and I was kept up to date on everything.
Excellent customer service ⭐️⭐️⭐️⭐️⭐️
Wrong item sent
Wrong item sent. On contact with Airsoft World, I was informed that I needed to return the incorrectly sent item, before the correct item was resent. Eventually received the correct item, but missed using it for an event because of airsoft world's error. It would have been good customer service to be accountable for the error and immediately despatch the correct item. I am also unsure if I have been refunded for the return postage and so I may also be penalised financially. I will now look to use other suppliers instead. A very dissatisfying experience.
Fast delivery and all good so far
Fast delivery and all good so far. Just need to fit the part but I’m very happy with the services far
Lambda defence ghm9
Great variety of options and a very speedy delivery
An item that should be delivered next…
An item that should be delivered next day and I got the tracking number after 10 days and today 5 days after get the tracking information the carrier is still waiting for them to post it! Well it seems I’ll need to involve PayPal for the refund as I haven’t received any reply from my messages.
Painless transaction
Painless transaction, cheaper than other outlets but £18 for 24 hour Royal Mail is steep and they were late
Good value
Good value, good updates, postage a little slow, but that was possibly down to the courier.
Will use AW again.
Items in stock that I wanted and quick…
Items in stock that I wanted and quick delivery.
Great communication and super fast…
Great communication and super fast delivery! Pleasure to deal with.
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