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AJ Products UK Avaliações 

251
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent product with great delivery service. The wobble stools fit nicely into the school setting. A easy process from placing the order to their delivery

Avaliado com 5 de um total de 5 estrelas

Seems to be a quality item, arrived quickly. Company helped out with emailing missing instructions without any drama. Would buy from again.

Avaliado com 1 de um total de 5 estrelas

Misleading pricing. Delivery charge posted as £9.95 yet charge nearly double at check-out. Informed Customer Services (Jemma) - who claimed mailing was £14.95 yet check-out was £17.95. Ad with mi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent product, though a bit on the expensive side for a flat pack. Overall the product is a great size, of good quality, the colour is great and suits our needs perfectly.

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de equipamentos industriais
  2. Bar e Restaurante com Venda de Móveis
  3. Mercado industrial
  4. Loja de móveis para escritório
  5. Almoxarifado

Sobre AJ Products UK

Escrito pela empresa

Office & Conference Warehouse & Workshop Changing room Canteen furniture

  • Minimum 7 year warranty on all products
  • Sustainable sourcing & manufacture
  • Free delivery on orders over £1000 (ex VAT)
  • Bespoke advice and free space planning service
  • 3D renders to help you visualise how your new space will look
  • Installation options available

At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.

Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.

We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.

Contact us

What can AJ do for your business?

Escrito pela empresa

We are experts at improving workplaces
AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.

7-Year Guarantee

Get a minimum 7-year guarantee on every product

At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

251 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,5

Todas as avaliações

(251)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Office Chairs. Great selection to choose from on the…

Great selection to choose from on the internet site, easy to navigste and order.
Delivery arrived in good time, no issues at all. Chairs look great we will use AJ for future purchases.

23 de julho de 2025
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Resposta da AJ Products UK

Thank you so much for sharing your experience! If you need anything else, feel free to reach out—we're here to help!

Avaliado com 5 de um total de 5 estrelas

Good product

Good product, good delivery, no problems.

25 de junho de 2025
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Resposta da AJ Products UK

Thank you for the feedback on your chair order. If you need anything else in the future, feel free to reach out—we're here to help!

Avaliado com 1 de um total de 5 estrelas

Two damaged deliveries

The first delivery arrived damaged, so was refused. I contacted customer services who said the items would be thoroughly checked at the depot, repacked and sent out again as they said it looked to be only water damage to the packaging, which I disputed and pointed out that the images I provided from the delivery attempt showed damage to the items. The items were attempted to be delivered again after 2 weeks of hearing nothing, and was refused again, with further images sent to customer services showing the damages. Customer services replied and said that the items had been 'thoroughly' checked and found to be in good condition, which I asked for evidence of and they replied that the depot didn't have the facility to open packages as they cannot repackage them. So not only did they attempt to deliver the SAME damaged items twice, they also lied about them being checked and repackaged. Very disappointing

26 de junho de 2025
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Resposta da AJ Products UK

Thank you for your patience.

We apologise that one of the pallets arrived wet during transit. The depot removed the outer wrapping and confirmed there was no visible damage to the goods. However, please note that the transport company is not authorised to open individual boxes to inspect the contents, as this falls outside their remit.

While we were confident that the order remained undamaged, we understand that you declined the delivery and chose not to inspect the goods upon arrival.

As requested, we have now cancelled the order and processed a full refund.

If you have any further questions or would like to place a new order, please don’t hesitate to get in touch.

Avaliado com 5 de um total de 5 estrelas

lockable drum

drum is ok not sure about delivery cost tho rather expensive for such a small item

21 de junho de 2025
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Resposta da AJ Products UK

Thank you for taking the time to leave us a review. Unfortunately all orders under £500 are subject to a £9.95 delivery charge due to the costs involved in shipping.

Avaliado com 4 de um total de 5 estrelas

Decent product delivered without issue

Decent product delivered without issue.

The box was a bit battered on collection at the pickup point, but no damage to contents.

It took a while to dipatch and the lack information available regarding my order on the website was frustrating.

11 de junho de 2025
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Resposta da AJ Products UK

Thank you for taking the time to leave us a review & I am pleased to hear that although the box was damaged the chair was intact. You should have received an order confirmation with an ETA for delivery so apologies if this was not the case.

Avaliado com 5 de um total de 5 estrelas

quality product quality experience

quality product, exactly as described with good communications throughout on delivery. Delivery not quick but as promised

30 de maio de 2025
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Resposta da AJ Products UK

Thank you for taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

Great products at a good price

Products were delivered in perfect condition and the delivery person was very helpful. The ordering process was straightforward. I would have liked more communication in terms of the date of delivery as I only found out on the day, however I was able to attend the premises in time.

28 de maio de 2025
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Resposta da AJ Products UK

Thank you for sharing your experience & I hope that we are able to help you again in the near future!

Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed – Overall a Long Wait and No Accountability

I placed an order on 26 April 2025, and after a very long wait, the item arrived completely damaged. I immediately contacted customer service, sent photos, and was told a replacement would be arranged.

While the company did respond, it’s now 27 May and I still haven’t received the replacement. They’ve blamed the delivery service for the delay, but ultimately, it’s the company’s responsibility to ensure customers receive their orders intact and on time.

This has been an overall frustrating experience marked by long delays, poor product condition, and a lack of clear communication or accountability. Over a month has passed without resolution, which is unacceptable.

I hope the company takes full responsibility and resolves this issue quickly. Until then, I cannot recommend them based on my experience.

26 de abril de 2025
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Resposta da AJ Products UK

Thank you for sharing your feedback. We’re truly sorry to hear that your order arrived damaged. The majority of our goods are shipped from our main warehouse in Sweden hence the 7-10 working day lead-time stated on this item at the time of ordering. This is also the case with the replacement order which I can confirm is due for delivery tomorrow. Apologies if this wasn't clearly communicated to you and frustration this has caused.

Avaliado com 4 de um total de 5 estrelas

The chair trolly was promptly delivered…

The chair trolly was promptly delivered but unfortunately it is a bit lightweight for the village hall chairs and people find it difficult to manage. It would have helped if the description said 'lighter chairs only'.

1 de maio de 2025
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Resposta da AJ Products UK

Thank you for your feedback. The chair trolley ordered was the basic model with a load capacity of 75Kg. We do offer higher spec versions. If you are interested in replacing chair trolley for a more robust one please reach out to us on info@ajproducts.co.uk where one of our friendly customer service team will be happy to help!

Avaliado com 5 de um total de 5 estrelas

Good selection of products

Good selection of products, reasonably priced and delivered speedily.

1 de maio de 2025
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Resposta da AJ Products UK

Thank you for taking the time to leave us a review!

Avaliado com 5 de um total de 5 estrelas

All good

All good, no problems with ordering and receiving goods.

1 de maio de 2025
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Resposta da AJ Products UK

Thank you for taking the time to leave us a review!

Avaliado com 3 de um total de 5 estrelas

Good product but it took a long time to…

Good product but it took a long time to receive it - partly the fault of the first courier who managed to lose it in transit.

1 de maio de 2025
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Resposta da AJ Products UK

Thank you for taking the time to share your experience with us. We sincerely apologise for the issues you’ve encountered with our delivery service. We hope that you are happy with the replacement order.

Avaliado com 5 de um total de 5 estrelas

I will happily give 5stars the product…

I will happily give 5stars the product arrived really fast well packaged and the product was very good quality. I had 1 minor issue which was delt with instantly and with more than satisfactory outcome.

Will 100% use this company again

28 de março de 2025
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Resposta da AJ Products UK

Thank you so much for sharing your experience! 

Avaliado com 1 de um total de 5 estrelas

Damaged Product

We ordered a whiteboard from them and it was damaged, they sent a replacement whiteboard a few weeks later and it was once again damaged. Time wasting. I would avoid them.

22 de abril de 2025
Avaliação não solicitada
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Resposta da AJ Products UK

Thank you for sharing further information. We ask that the warehouse add corner protection to whiteboards but can see that this did not happen on these two occasions. Apologies for the inconvenience caused and I will take this up with the transport team.

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