ALG ID Cards Avaliações 

231
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Best pricing I could find online for Paxton fobs. Communications through order and delivery stages were excellent. Dispatch and delivery were rapid. First time order and will definitely order again. G... Ver mais

Avaliado com 1 de um total de 5 estrelas

Really disappointing experience with this company. Set up an account, paid for item, Item not received. Have contacted them 4 times via email and twice via WhatsApp and no one ever responds. Have b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently purchased customised gift voucher cards for the impending Christmas rush and were over the moon with the quality and turn-around. We had a small problem with the design our end but Cameron... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service provided. I was unsure of how to transmit the information needed by this firm and they went out of their way to make sure the process was easy. The product is first class, very wel... Ver mais

Detalhes da empresa

  1. Loja de materiais de escritório
  2. também em
  3. Loja de impressões e placas

Escrito pela empresa

We are a UK based company selling ID Cards, printers & accessories. We pride ourselves on our excellent customer service and offer some of the lowest prices in the industry with same day dispatch and next working day delivery available for orders placed before 14:00.

Same Day Despatch

For stock orders placed before 3 PM.

We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.

However, orders placed before 4:30 PM are often despatched the same day.

Most orders are delivered the next working day!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

231 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(231)

20 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Had to email to see where my order was…

Had to email to see where my order was as can't phone.
Was told should be with me soon.
Then had emails to say my items had just been dispatched. No apologies will not use again.

7 de setembro de 2023
logotipo da ALG ID Cards

Resposta da ALG ID Cards

Hi Phil,

Thank you for taking the time to leave a review for us.

Our cut-off for same-day dispatch is 3 PM, but we can sometimes dispatch orders up to 4:30 PM on the same day.

The order you contacted us about was paid for and submitted at 8:05 PM. Unfortunately, 8 PM is too late for same-day dispatch.

You chose the "Free Shipping (1-2 working days from dispatch)" method.

When you contacted us on Friday, 8th, you mentioned that the order needed to reach you by Tuesday, and you expected it to be with you at the time you contacted us.

You were advised that we would expect the order to be with you between Friday, 8th, and Monday, 11th. You were not informed that your order had already been dispatched.

My colleague clarified the meaning of "1-2 working days" to ensure there was no confusion.

As your order was destined for a residential address, we mentioned that there was a possibility it could be delivered to you over the weekend. However, this was not guaranteed.

Tracking details were added to your order shortly after your message to ensure you could stay up-to-date on delivery.

I have checked the tracking before posting this reply, and your order is due to be with you on Monday, as advised in our initial email response to you.

As there were no problems or delays with your order, my colleague's response aimed to inform and clarify the dispatch information previously sent to you. I am sorry to hear that you are upset or disappointed that we did not apologise in our initial reply to your email. That was certainly not our intention.

Unfortunately, there is not much more myself or my colleague could have done in this situation, as your order has been dispatched as expected and is on track to be delivered on time. Please do get in touch with us again should there be no attempt to deliver your order tomorrow.

I hope you enjoy the rest of your weekend.

Avaliado com 5 de um total de 5 estrelas

Brilliant!

Brilliant!
Ordered lanyards and they arrived very promptly and the quality is great - will definitely use them again!

2 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Quick, Easy and very efficient

Quick, Easy and very efficient.

I provided my design perimeters and the team design and produced exactly what i need. Super easy to contact, order and pay with excellent customer service throughout. We will definitely be a returning customer.

2 de julho de 2023
logotipo da ALG ID Cards

Resposta da ALG ID Cards

Hi Dean! Thank you for the positive feedback! We're really glad to hear that we designed and produced exactly what you needed, and we look forward to serving you as a returning customer.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, Very Fast and Very cost effective. Thank you.

27 de junho de 2023
logotipo da ALG ID Cards

Resposta da ALG ID Cards

Hi Bob. Thanks a lot for your kind words. Your satisfaction means a lot and we appreciate your ongoing support!

Avaliado com 5 de um total de 5 estrelas

Customer Service is fantastic!!

Customer Service is fantastic! Cameron went above expectations to resolve a delivery issue caused by Royal Mail.

Will recommend to all and definitely will be using this company again!

11 de junho de 2023
logotipo da ALG ID Cards

Resposta da ALG ID Cards

Hi Danielle! Thank you for your wonderful feedback! We're thrilled to hear that our customer service was fantastic, and Cameron went above and beyond to resolve the delivery issue caused by Royal Mail. We truly appreciate your recommendations and look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent buying experience

Excellent buying experience , ordered online and the delivery was fast. Great quality products and a good price A*****

13 de abril de 2023
logotipo da ALG ID Cards

Resposta da ALG ID Cards

Thank you for your valuable support, Wasim! We're glad to have provided you with an excellent buying experience and hope to serve you again soon.

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