Excellent customer service with on line contact. Comprehensive but easy to understand contract details. Time taken from first enquiry to agreeing terms for suitable artists was only four days. Thank... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
A wide variety of artists and bands for all types of events. Easy to navigate the website and view the profiles of the artists. Clara was so helpful especially as our event was short notice, she sugge... Ver mais
We were looking for entertainment for our mums 75th. There was extensive choice at Alice! Within one week, Nick had helped us book an incredible musician Annie Vegas that brought our event to lif... Ver mais
Everything about our dealings with Alive was positive. From finding the right artist to confirming details & requirements, the payment process and all interaction with Clare was first class. Would hi... Ver mais
Detalhes da empresa
Escrito pela empresa
Established in 1999, Alive Network has grown into the largest supplier of live entertainment for weddings, corporate events and private parties in the UK. With over 190,000 previous customers and an artist roster of over 3,400 bands, musicians and entertainers, Alive is the definitive one-stop-shop for live entertainment booking.
Informações de contato
Silk Mill Studios, Princess Street, ST5 1DD, Newcastle-Under-Lyme, Reino Unido
- 01782 740839
- enquiries@alivenetwork.com
- www.alivenetwork.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointing Experience and Refusal to Refund After Artist Cancellation
Currently having a very frustrating experience with Alive Network.
We booked a specific named artist for our wedding, only to then be told they were unable to perform due to health-related issues (now described as “force majeure”). Based on that, we had to make alternative arrangements elsewhere to ensure our day wasn’t at risk.
Despite this, Alive Network are refusing to return our deposit, arguing they can offer a “suitable alternative”, even though our contract was for a specific artist, not a substitute.
Communication has been inconsistent throughout, and we’re now stuck in a position where we don’t feel we can rely on the original booking, but are still expected to lose money if we walk away.
Very disappointing handling of what should be a straightforward situation.
I would strongly encourage others to think carefully before booking, particularly if certainty and clear accountability are important to you.
Communication was informative and…
Communication was informative and prompt with clear explanation of the service provided and what to do.
Very easy to use and very prompt…
Very easy to use and very prompt friendly contact from agent.
Excellent
Clara demonstrated a good knowledge of the acts and managed to sort our event out with exactly what we wanted.
Great selection of artist, quick response and confirmation.
Amazing selection, very quick response, really professional.
Nick has been excellent at coming back…
Nick has been excellent at coming back with help.
A wide variety of artists and bands for…
A wide variety of artists and bands for all types of events. Easy to navigate the website and view the profiles of the artists. Clara was so helpful especially as our event was short notice, she suggested musicians that suited our event which was welcome !!
First Class all the way
Everything about our dealings with Alive was positive. From finding the right artist to confirming details & requirements, the payment process and all interaction with Clare was first class. Would highly recommend to anyone considering a
‘Live’ artist for their event.
Wow wow wow.
Wow wow wow.
Sam made the 30th party even more spectacular.
From start to finish he amazed us table by table. From kids to us oldies.
His stage presence was excellent, his magic was magic.
He was amazing.
Everyone loved it.
Highly Highly recommend booking him.
Thank you
Just a great service from start to…
Just a great service from start to finish. No complaints whatsoever.
Thank you for everything Nick.
Excellent fast communication and has…
Excellent fast communication and has made booking stress free and easy.
We were looking for entertainment for…
We were looking for entertainment for our mums 75th.
There was extensive choice at Alice!
Within one week, Nick had helped us book an incredible musician Annie Vegas that brought our event to life.
Alive Network was seamless and such a great help - Thank you
Quick response and easy to use and…
Quick response and easy to use and confirm booking on webpage
Fab service
Gemma has been very helpful through the booking process by gathering lots of quotes for us and providing all the info we need in a timely manner, excellent selection of acts and fab service
Very good service Clara was very helpful
Very good service Clara was very helpful
Positive experience at booking stage
So far I'm at booking stage and have had a very positive experience.
I rang them as I was interested in a specific band I had seen on their website and had a good chat with Clare. Friendly contact and clear booking information.
Lots of choice and veriety
Lots of choice and veriety, easy to book, the coordinator (Clara) was very efficient and prompt. Would definitely use again
Great choice of singers available
Great choice of singers available, very informative website and my allocated co-ordinator - Claire was readily available at the end of the phone when I had questions to ask. now looking forward to my party.
Excellent service
Excellent service. Clare Kimble and Gemma Jane were really helpful and helped me to chose the right band for our event. Clare kindly checked the availability of a number of bands as the website wasn't up to date. This allowed me to view them prior to making a decision. She is now liaising with our venue to make sure everything will be perfect on the night and we are really looking forward to seeing the live band.
I received all i requested
I requested a great comedian for my sisters 70th birthday, and i requested my specific budget, the exact date and time i wanted the comedian, and all was agreed and is going ahead
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








