Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... Ver mais
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Veja o que dizem as avaliações
Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Ver mais
Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Ver mais
This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Ver mais
A empresa respondeu
Detalhes da empresa
- Restaurante
- Restaurante Chinês
- Restaurante take-away de Culinária Chinesa
- Serviço de encomenda de comida online
- Delivery de Pizza
- Pizza para levar
Escrito pela empresa
All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service.
Informações de contato
3rd floor, Howard House, 32-34 High St,, CR0 1YB, Croydon, Reino Unido
- 0203 953 8888
- info@alleatapp.com
- www.alleatapp.com
2,5
Ruim
158 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Waste of time and money
No customer care. No refund for wrong delivery. Going back to deliveroo or direct order to restaurant. Food overpriced too. 4e more l guess commission for using app. Overall experience: waste of time and money. You dont offer order history.
20 de março de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Katrina,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
Not using them ever again.
We liked the app and used it often. Then a week or so back we had a late-delivery / rudeness / cold food issue with the takeaway and all that stopped. All Eat were powerless to either intervene or obtain a refund (in spite of having all the evidence to hand and wasting hours of our time) in fact they proved themselves to be completely ineffective and as a result we'll be using neither them - nor the takeaway involved - ever again.
15 de março de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Customer,
We’re very sorry to hear about your recent experience and completely understand your frustration. While we always aim to support our customers when issues arise, we regret that in this case we weren’t able to reach a satisfactory resolution. We’re actively reviewing how we handle situations like this to improve our service. Your feedback is truly appreciated, and we will look in to the matter for you.
Kind regards,
Best app I had used
Best app I had used, the price is good food delivered so quick. Highly recommend!
16 de março de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
Had good experience with this platform
Had good experience with this platform, i found many hidden restaurants which are not available on ther platform. They are helping local restaurants to grow.
7 de março de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
Nothing to complain about
I ordered through their connected website for a restaraunt, the order was communicated to the restaurant properly, with instructions but the restauraunt got the order wrong unfortunately. I contacted their customer service, they contacted the restaurant and I got a refund, so I'm happy :)
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear MT,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
I have been using this app for almost a…
I have been using this app for almost a year now. It saves me money on my local eatery and it's super easy to use. Highly recommended!
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Thank you so much for your kind words and recommendation! Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Good price
Nice platform and easy to use with wide range of shops also best prices.
1 de março de 2025
Avaliação não solicitada
Resposta da ALL EAT
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Fake and will ruin your business
Fake and will ruin your business. Guys stay away from these fraudsters. They will visit your business and will promise to grow your business on a very attractive package. They then will claim ownership of your business on google, will put their own links for orders and payments and will remove all your profile from google. The same profile you spent years of hard work to build and they just destroy it like that. Scammers and fraudsters. Stay away please!!!!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Sohail Jaffar,
We are truly sorry to hear about your experience and sincerely appreciate your feedback. We want to clarify that we never intend to take control of any business in a harmful way. Our goal is always to help businesses grow through marketing and online visibility.
It seems there may have been some misunderstanding. We only request Google access to generate marketing reports and optimize business profiles, never to claim ownership or remove any listings. If you could share your business name, we would be happy to look into this matter and resolve any concerns immediately.
Your trust is important to us, and we are committed to ensuring a transparent and positive experience for all businesses we work with. Please reach out to us directly so we can sort this out for you.
Best regards
Most affordable food delivery app in…
Most affordable food delivery app in the UK
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear adrian,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
If you ever need any assistance, feel free to reach out. Enjoy your meals! 🍽️😊
Best regards
Most affordable food delivery app in…
Most affordable food delivery app in the UK and Ireland. Highly recommend!
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Walter Alexander Barrera Serna,
Thank you for your kind words and recommendation! We're thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us!
If you ever need any assistance or have any suggestions, feel free to reach out. Enjoy your meals! 🍽️😊
Best regards
Horrible service
10 de janeiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Magotta,
We are sorry you did not have a good experience with All Eat. Please let us know what went wrong so that we can help resolve the issue and ensure it doesn't happen again.
Kind regards
Used for the first time
Used for the first time. One dish slightly cold but others fine so could have been restaurants fault. Slightly late but not too much so all fine.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Shocking company with incompetent…
Shocking company with incompetent individuals running the online chats.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear Megan,
We are sorry you did not have a good experience with All Eat. Please let us know what went wrong so that we can help resolve the issue and ensure it doesn't happen again.
Kind regards
DO NOT USE!!!!
DO NOT USE!!!!! An absolute scam! Anticipating a standard response from the ‘company’- I have called and emailed several times with the assurance of a refund- which I haven’t received! Please DO NOT use this company!!!!!!
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
Absolute scam never recieved food no…
Absolute scam never recieved food no help from live chat complete scam do not order money down the drain
31 de janeiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear jack,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
All Eat took my oder of £33.90.
All Eat took my oder of £33.90.
Then they called to say the restaurant had no drivers to deliver the food.
After 1 week I am still waiting for my refund.
Rubbish.
16 de janeiro de 2025
Avaliação não solicitada
Resposta da ALL EAT
Dear N Saunders,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
DO NOT ORDER WITH THIS
DO NOT ORDER WITH THIS. ITS A SCAM. ordered a takeaway and after it did not come for hours we went to the takeaway in person to be told that our order was never received and they have no affiliation with all eat.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da ALL EAT
Dear Alice,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
BAD SERVICE - BORDERLINE SCAM APP
Ordered and paid on the app, after speaking to the live chat an hour later were told it was on the way. Another 45 mins later called the restaurant and was told the communication on the app is very poor and the order would be on its way in 10 minutes. The app clearly lied to us and tried to blame the restaurant for the issue. was promised a £5 refund but I am not holding out hope I will get it. AVOID AVOID AVOID
29 de novembro de 2024
Avaliação não solicitada
Resposta da ALL EAT
Dear Jamie,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
Order food at 19.07 still not delivered…
Order food at 19.07 still not delivered over 2 hours and 10mins for the food to come and the order was wrong will not be using this app again
23 de novembro de 2024
Avaliação não solicitada
Resposta da ALL EAT
Dear Customer,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
In this case, delivery time and cooking time depends entirely on the takeaway. We are sorry for any inconvenience caused by the app.
Best regards,
Promised a £5 discount on first order
Promised a £5 discount on first order. Got nothing. Emailed to complain. No response.
6 de novembro de 2024
Avaliação não solicitada
Resposta da ALL EAT
Dear Chaz,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
The current offer is £1 OFF first 5 orders with the code. Please avail this offer on the All Eat website and sorry for the confusion.
Best regards,
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