I needed a new drive belt for my mower urgently and I made contact with Dylan via email to find out if they could send one asap. He was amazing - very helpful about what I needed and how lon... Ver mais
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Veja o que dizem as avaliações
I ordered a throttle cable clamp from this company, for my old mountfield rotary mower. I had excellent communications from them, and had the part in 3 days after ordering it. Excellent service all... Ver mais
Some of the quickest and best customer service I have experienced for a while. I was accidentally sent the wrong belt, but they answered my emails almost immediately, acknowledged the problem and the... Ver mais
The speed I managed to get a spare carb for my Mountfield mower was fantastic. Yes there were cheaper ‘equivalents’ on Amazon and eBay of doubtable quality and compatibility but I found these guys wit... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
AMP PARTS
Informações de contato
Reino Unido
- info@amp.co.uk
- www.allmowerparts.co.uk
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Some of the quickest and best customer service I have experienced for a while.
I was accidentally sent the wrong belt, but they answered my emails almost immediately, acknowledged the problem and the correct belt was sent out straight away, which fitted perfectly and I’m now back mowing!
Fantastic customer service
I needed a new drive belt for my mower urgently and I made contact with Dylan via email to find out if they could send one asap.
He was amazing - very helpful about what I needed and how long delivery would take.
I placed my order and the new drive belt was delivered the next day.
I cannot fault the customer service - this is the first time I have used them but I will definitely be a returning customer!
I would highly recommend them without hesitation- thank you for your great customer service!
Excellent service and communication.
I ordered a throttle cable clamp from this company, for my old mountfield rotary mower.
I had excellent communications from them, and had the part in 3 days after ordering it.
Excellent service all round. I would certainly recommend this company and will be using them again if needs be.
Great Customer Service
I wasn’t able to find my specific part number on the website so emailed asking for advice. The response was swift and I was able to to order the part without delay. Great customer service!
Castel mower keys
Ben was really helpful was really quick responsding . Would 100% recommend
First class service emailed abouta…
First class service emailed abouta part I wanted sent back part number right away tried to order and couldn’t so emailed and Ben sorted me with a link payed and on its way great work Ben
Great place for all mower parts
Great place for all mower parts, brilliant customer service
Bought belt for electric lawn mower…
Bought belt for electric lawn mower which broke . Ian sure I put it on properly but I am an amateur.
No questions asked I was sent a free replacement . Only comment was that it is the first one out of 103 to break .
I appreciate their excellent , quick response service service
Superb, trustworthy Website
Website is very useful. Very competitive pricing.
Communication is Excellent.
Sent an email question of availability and price of parts for a Mountfield Lawnmower. Staff responded very quickly with excellent details and the best pricing. Staff are also very polite.
Differently the supplier to use for your lawnmower parts, plus other gardening tools, They supply a massive range of parts with a superb range of brands.
Fantastic service
The speed I managed to get a spare carb for my Mountfield mower was fantastic. Yes there were cheaper ‘equivalents’ on Amazon and eBay of doubtable quality and compatibility but I found these guys with a bit of searching. They had the correct part in stock which they had listed as the correct part for my mower. Ordered it on Sunday evening and it turned up on Tuesday morning with great communication/updates for the limited time it took. Fitted after work, mower ran better than ever & grass now cut! Fantastic service is well worth paying a little bit extra for. Definitely recommend.
Only Dispatched After I Started a Chargeback
I placed an order and paid for 24-hour delivery and was told it would be dispatched within 24 hours.
After hearing nothing for several days, I followed up and was again assured that it would arrive within 24 hours. Like other reviewers, I was told to ignore the Royal Mail tracking information showing they had not received the parcel, as there were supposedly tracking issues.
Several more days passed with no delivery and no updates to the tracking. When I requested a refund, I was informed that I would need to return the goods first, despite never having received them.
At that point, I initiated a chargeback through my bank. Remarkably, within hours of doing so, the parcel was suddenly on its way.
I still have no idea what was actually going on, but the entire experience was frustrating, time-consuming and completely avoidable.
To make matters worse, having now received the item, I have concerns that the part supplied may not be a genuine Honda part as advertised on the website. I cannot confirm this with certainty, but it does not appear to match my expectations based on the product listing.
Based on my experience, I would recommend shopping elsewhere. The poor communication, repeated delivery promises that were not fulfilled, and concerns over the authenticity of the product supplied made the whole process far more hassle than it was worth.
Getting the right part
I inadvertently ordered the wrong coil for my mower, not only did I get a no quibble refund the team were extremely helpful in getting the right (special order part). Postage was quick and see ice was excellent - will be using again for sure.
Great Service
Order my part during the afternoon on Wednesday and it was delivered in the afternoon on Thursday. Absolutely brilliant service and thank you so much. Just got to fit it now!
Superb price and very fast delivery.
We needed two new blades for our tractor mower having attempted - and failed -to demolish an acre of blackberry bushes and tree roots.
Allmowerparts were cheapest overall by quite a margin. I had to check the part numbers as they didn't match our machine but AMP were back with the technical information in a few minutes of sending the email and we did the deal while I was on the phone. Delivery was quoted as a couple of days but to my amazement 20 hours after ordering they blades had arrived. Helpful, friendly and very efficient. Can't fault AMP. Very good service.
Great customer Service
I ordered a part for an out of production lawnmower but unfortunately it was the wrong part that was sent. I contacted the customer care department they sent me a return label and after receiving my returned part a full refund was deposited in my account. Great service!
Fantastic customer service
Fantastic customer service. I initially received the wrong part for my machine, I contacted the team via email and had an immediate response resulting in the right part being dispatched that same day. Absolutely terrific!
Was given excellent advice on a recoil…
Was given excellent advice on a recoil starter for our mower. Then purchased the part which was received the next day.
Extremely professional helpful efficient service. Thank you.
Great service
Great service, had difficulty in finding the correct mower blade for my old sit on mower.
Emailed all mower parts. Within the hour they had replied with a recommendation, perfect !
Will definitely use again !!
I contacted the team via email to check…
I contacted the team via email to check on parts, super fast reply with the link to order the parts i needed.
Very impressed, thank you
Excellent customer service
Excellent customer service, sent me a replacement item when original had a problem, very quick to respond.
Highly recommended.
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