All Your Appliances Avaliações 

Review: I purchased a fridge from All Your Appliances, and it arrived with multiple dents despite their claim that only the box was damaged. When I requested reasonable compensation, they offered a mere £30 on a £500 fridge, which I found unacceptable. Even worse, they blamed the delivery driver when it was obvious the fridge left the warehouse already dented, as it was well-protected in bubble wrap. Overall, the entire experience was appalling. I wouldn't recommend this company at all.

Very good company really impressed with the dryer but was a bit disappointed with fridge freezer had 1 mark on it when I bought it when I recieved it had 6 marks which looked like someone had tried to rub out with sandpaper so was not to impressed with that as it looked better when I bought it than when I recieved it but really lovely people to deal with just wish they hadn't tried to make ifridge look better as it made it worse . X

I recently purchased an AEG dishwasher from All Your Appliances, it has a slight dent on one side (there was a photo of it on the website), so I knew about it and it doesn't show once in position.
The price was amazing for an AEG appliance, and it works like a dream.
It was delivered 3 days after I ordered it.
I'm very impressed with this company and will definitely use again and recommend to family & friends.

Brilliant great service and product

Arrived without damage which was a relief
and as advised

Good product efficiently delivered. No delays.

Product as described and delivery was great.

Great guy, very find hub, quick and efficient. Also very friendly thank you

Great communication & speedy appointment. The chap that came was lovely. Sadly he felt the repair would be nearly as much as a new appliance & that this may not even work so looked up replacements for us. So great advice although sadly a costly exercise!

After a mix up with my delivery address I finally received my order.
Really pleased

Great service, ordered on a Wednesday and quoted delivery of 3-7 working days, the item arrived on the Saturday, great work.

Excellent value for money. Delivery within timeframe, very good at keeping me informed regarding delivery day and time.

Excellent service, great delivery driver and installation

Had a problem with a purchase and was sorted in a timely manner.

Good product at a good price..easy ordering.. excellent delivery

Best price for the washing machine.

Delivery well within timescales, delivery driver was excellent and kept me updated on his arrival time.

Excellent service and great prices, highly recommend.
I know where I will be shopping for white goods in future.

Good value - v cheap delivery - kept informed. Not sure what I do re warranty for dishwasher tho? But great company to deal with :-)

Perfect item and cheaper than anywhere else. Recommend!!!

Ordered a 'graded' washing machine under AYA55833

The washing machine was meant to just have tatty packaging, but it arrived damaged in that the LCD panel (and location of start button) was caving in when applying pressure, rendering the machine unusual.

The washing machine was delivered on a Friday and the issue was reported Friday evening, but I think after they closed.

Issue was picked up Saturday, I was informed the Courier would collect a replacement unit (which, was a small upgrade due to stock issues) on Monday and then contact me with a new delivery date.

Monday went by, I chased them up – no updates. Tuesday almost went by, eventually after I emailed them, the customer service rep contacted the courier and I was then given a delivery date for the replacement washing machine.

This replacement was scheduled for delivery for the following Monday, meaning I would be without a working washing machine in the house for 10.5 days by the time the replacement is delivered.

Bear in mind, this is purely down to being supplied a faulty product and somehow, this is the absolute best delivery they can provide. In this day and age, this is just embarrassing, quite frankly.

So, now I have requested a full refund as AllYourAppliances are genuinely incapable of resolving the issue in any other way. I gave them ample chances to find solutions and they never managed to do so.

However, even getting a full refund – the collection for the faulty is still for that same Monday, so all in all – I am now baby sitting a 75kg lump of washing machine for 10.5 days because AllYourAppliances insist on using a courier whose business strategy is to replicate the 1970s.

I will add they tried to fix the issue by giving me a £30 refund, later bumped to £50. However, I did not accept this.

I eventually found the exact same washing machine (the one they upgraded to) through another company for £100 less in the same ‘new’ condition, so I ordered through them instead. So, there’s a good chance AllYourAppliances aren’t even the cheapest option available for you.

Finally, I’d just like to add the customer service throughout have been dismissive, ignorant to my issues and unwilling to find any meaningful solutions outside of their existing business practices.

Many times things I complained about where simply ignored, and it became quickly apparent they had nothing left to offer and so gave up trying.

They will probably respond to this trying to defend themselves, they already have over email to me, saying they abide by trading standards/consumer rights. Although I would argue they have abided by those rights terribly.

Edit : since they tried to make themselves sound reasonable. I informed them at the time the product was damaged that this will leave us without a washing machine and we need this resolving ASAP as we have a two year old and being without a washing machine is simply a big problem for us. Despite me telling them this they still managed to fumble the situation by ignoring me until prompted until eventually they suddenly remembered they needed to sort this out. It is not my fault their courier only delivers to my location on Thursday or Mondays (their words). If allyourappliances.co.uk had acted quickly they likely could have have my return and replacement on the Thursday slot which would have still been bad on opinion, but instead it took them over a week to sort the replacement machine, which I must remind everyone is entirely their fault and they treat the situation as if it was me being the problem.