Alshaya - The Middle East Leading Retailer Avaliações 

I need job sir i have 3 years experience in day to day hyper market as a cashier and sales both.i good experience to talk and communicate with customer

Company consistently delivers the wrong product (4 times now, including simply an empty box once), then cannot organise a refund, even after months of pleading with their Complaints department. They put up multiple barriers to receiving a refund, including having a rep from the department call you back and if you miss the call they say the phone number is wrong and close the complaint. More often though, they simply do not call. There is no way to reach the Refund department directly. Even after you are told that a refund has been processed and will reach your card within 7-14 working days, no refund is sent.

Over 5 years and 4 failed deliveries (out of a total of 5 that I made, meaning that 80% of the time the wrong product is sent), I have spent likely well over 80 hours trying to secure refunds.