Customer Service Avaliações 136

I've only ordered from Altrec a few times, but each time, I've had no trouble checking out and the order is shipped in a timely fashion, arrives when promised if not sooner, and the merchandise is always in perfect shape upon arrival. I've not needed to use their Customer Service department, thus the four vs five star rating. Truly outstanding can only mean that it goes above and beyond a normal "good" exchange and since I've not had that opportunity, I reserve one star. Otherwise, nothing but positive in my dealings with Altrec.

Wrong item was sent, it was mistagged so this most likely caused the error.

Quick ship. Great price.

The color was off the return was not easy.

The shipping is very fast!

This company has the best deals and excellent customer service. I am always satisface with the quality of products.

They for some reason never processed my order. I had to call them 3 of 4 days later since I had never gotten a shipping confirmation. Turns out it hadn't gone anywhere. Luckily they still had what I wanted and shipped it right out same day. I received it in a timely fashion once it got going. Wonder if I'd forgotten about it would have ever shown up. They took my money without a problem!

i couldn't find the shorts i wanted cheaper anywhere else and with free and fast shipping and tax free... excellent place to order from!

Exactly what I ordered, great price, fast delivery - thank you

I was looking all over to find a half zip wicking top, similar to the one I had purchased 2 years ago and Altrec had my top. It fit true to size and I love the feel of the material. Highly recommend this garment. Thank you.

I have shopped with them several times and every time I've received exactly what was promised and when.

I was looking for a specific brand of sunglasses and Altrec had them. They were even an extra 20% off...that was a super bonus. I have always had good luck when ordering from this company.

These came through exactly as expected and quickly too !!

Who is better than ALTREC? Nobody! They're the BEST!

Great looking goggle at a great price

I live in Argentina, never answered my mail, so my order was canceled. They could not help me to buy them!

Thanks for customer service 💝🤗

Great product, fast delivery, what customers expect.

I get an email long after i placed my order saying sorry. We no longer stock that. I was very disappointed. I would not recommend this site.