A&M Energy Solutions Avaliações 

328
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They have now knocked on my door three times & left leaflets each time. They clearly won't go away until they get an answer. This is now borderline harassment. I have camera footage. I have sig... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good initial survey,very thorough and by someone who had a background of installing cavity wall insulation. Guys told me exactly what they were doing each day and how it was progressing.The extrac... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service from A&M Insulation, Carl the cavity wall technician talked me through and explained the whole process. His attention to detail was amazing, he even used his own mortar colouring to ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cannot speak highly enough of the insulation service received today from A&M Energy Solutions. From the initial doorstep visit with Maria, the surveyor Carl and the wonderful insulators Carl & Jarrod.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Energia

Informação fornecida por fontes externas variadas

A&M Energy Solutions specialise in the supply and installation of loft and cavity wall insulation products for home owners, house builders and contractors and public sector markets.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

328 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(328)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Cavity wall insulation

I had cavity wall insulation fitted to my home after finding out in the process of replacing my boiler that none was fitted, despite the energy certificate stating the opposite! A&M Chelmsford provided a competitive quote and the job was carried out professionally to my complete satisfaction. Throughout the whole process from obtaining a quote to finishing the work everyone involved at A&M was extremely helpful. On site, Jon dealt skilfully with a difficult access situation while Martin diligently carried out the bulk of the work and did a great job concealing the bore holes and cleaning up afterwards. Highly recommended!

24 de agosto de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

Avaliado com 5 de um total de 5 estrelas

Review of existing insulation

I called A&M Energy Solutions West Bromwich about improving our loft insulation. The surveyor came to the appointment as arranged. He inspected our existing insulation and advised that it did not need to be increased. He provided helpful advice about how to tidy it up after recent work on our house had led to the insulation being moved around a bit. This was very useful and there was no charge for the visit. Our daughter had used this company for insulation work on her house. Very impressed with them.

22 de agosto de 2022
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

Avaliado com 1 de um total de 5 estrelas

UNBELIEVABLY UNRELIABLE Absolutely…

UNBELIEVABLY UNRELIABLE Absolutely disgraceful service. Andy was booked in to come to do a site survey between 1.30 and 2.30pm today, and just didn’t turn up, I called the office at 2.30pm and when the lady called me back she said, sorry but Andy has been held up on a job and won’t be with you today, He will call you and rearrange. I had taken a morning off work to be here for the prearranged appointment. Andy didn’t even have a decency to call me himself to explain or apologise for his absence (but he wasn’t too busy to pick up the phone to his office despite him not being being able to pick the phone up to me to advise he wouldn’t be attending).

25 de julho de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s. I have emailed yourself to request more information regarding your review.

Avaliado com 2 de um total de 5 estrelas

Survey

Had someone out to survey for a quote. Just took a quick look at the existing insulation and said it was fine, the job was too small for them to bother with and I'd be better off going to B&Q and doing it myself. Didn't bother to go through what we actually wanted done. Complete waste of time.

20 de junho de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately and we will investigate this further.

Avaliado com 5 de um total de 5 estrelas

cavity wall insulation fitted

Recently had cavity wall insulation fitted to my home (superbead rather than wool which is apparently the better product and which not all installers offer). Ryan at A&M was very helpful and professional throughout and provided us with a competitive quote. Installation was all done in a morning and the lad doing it was very efficient and made sure that all drill holes were plugged and any mess was cleared up and all was left neat and tidy. A very good service from start to finish and I would recommend them for cavity wall insulation. Very professional. Thanks, Steve.

9 de maio de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. It is much appreciated.

Avaliado com 5 de um total de 5 estrelas

Fantastic company

I was delighted with the service received. From the initial survey, through quotation and booking and including the installation. A professional and courteous company i would highly recommend to anyone.

15 de fevereiro de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

Avaliado com 5 de um total de 5 estrelas

Very happy with cavity wall insulation

I would like to say that I was very impressed with the service provided by A&M Energy Solutions. Their surveyor was highly knowledgeable and very helpful, the installer was also extremely helpful, efficient, and tidy.

I am happy with the results provided by the insulation. Rudimentary comparisons of the heat loss versus inside-outside temperature deltas show an improvement. More importantly and practically, the home feels more comfortable and retains warmth longer. In my case, it took a day or so for the inside walls to gain warmth before the results were fully noticeable.

19 de janeiro de 2022
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you were happy with everything and glad that you are starting to feel the benefits already :-)

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Cavity wall insulation

I can only give A&M solutions 10 out of 10 for customer service they where professional through the whole process from first contact to completion, great service

23 de dezembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you were happy with everything and thank you for choosing us.

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Had ancient cavity wall insulation…

Had ancient cavity wall insulation removed and new insulation installed. Whole process from survey, quote, removal, install and payment professionally and pleasantly handled. Pleasure to have them on site with everything being clean and tidy afterwards. Brilliant job and wholeheartedly recommend this company

16 de dezembro de 2021
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you chose to go with our company and that you would recommend us in the future.

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Sharon and the team at the West…

Sharon and the team at the West Midlands branch were nothing short of exceptional.

We’d had a number of quotes for cavity wall insulation from other companies, A&M were not the cheapest, nor the most expensive (by a long way), their professionalism, realistic costs, speed of survey and installation sets the standard that in our experience, can’t be beaten.

Great team and great service, recommended wholeheartedly

15 de dezembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you chose to go with our company and that you would recommend us in the future.

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Great job by this firm

Great job by this firm. I was impressed by the professionalism of the surveyor and the quick delivery time. Having the loft better insulated has made a remarkable difference. The fitters were on time, courteous, paid attention to detail and left the area clean and tidy. Would recommend and use again.

1 de dezembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you are feeling the benefits already :-)

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Exellent service from start to finish

Cavity wall insulation installed; all staff were very friendly from the survey to completion everything went well. The 2 installers left everything clean and tidy, quick response from e-mails. Highly recommend.

26 de novembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you would recommend us in the future.

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Very professional service from survey

Very professional service from survey, quotation to installation. Sound advice given and work completed efficiently and with minimal disruption and mess. Thank you

3 de novembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out.

Kind regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

Where do I start

Where do I start, told I would have a call back but didn’t, after chasing the lady was very abrupt by saying we do have other things to do, her attitude was awful, at the time she thought she placed me on hold & I heard her say I was time wasting & the profanities that came out of her mouth was unbelievable. By the sound of it she was offering herself to someone near her “Dazzy”. Stay away from this company !!!

31 de outubro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s.
Regards
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Faultless

Arrived on time, professional, quick, clean up afther themselves. They even drank all their brews.

16 de outubro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and thank you for making our installers feel welcome :-)

Kind regards,
Kayleigh

Avaliado com 1 de um total de 5 estrelas

Wouldn’t recommend

Changed my name for privacy purposes…..

Called branch in West Brom for a quote for loft insulation, I was told I would have a call back, however 2 days later I had to chase. Spoke to a lady on the phone she asked for my property type & quoted me. She must have been so desperate to sell the job she tried to sell herself to me, I didn’t know this company employed these type of people. Disgusted to hear some of the comments that came out of her mouth, from drinking habits to her sex life. Whilst I understand there’s customer relations but she showed no professionalism, please retrain this lady. Call this customer service, it’s down right disgusting. Thankfully I decided to go elsewhere

30 de setembro de 2021
Avaliação não solicitada
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Resposta da A&M Energy Solutions

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s.
Regards
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Loft and Cavity insulation

Loft and Cavity insulation
From the initial phone conversation through the completion of the work, we were really satisfied with this firm.
They were professional, and trustworthy. We have no reservations in recommending them.

28 de setembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you would recommend us in the future.

Kind regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Great service from Garforth A&M Insulations

Garforth A&M Insulations installed cavity wall insulation in our house in January 2021. I highly recommend this company, Ryan was extremely helpful from start to completion, the fitters were polite, efficient and tidy. The house prior to installation was either extremely hot in summer and bitterly cold in winter. The house post installation is a nice warm temperature throughout the year.

23 de setembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan. We are so glad you are feeling the benefits all year round :-)

Kind regards, Kayleigh

Avaliado com 4 de um total de 5 estrelas

The Garforth A&M Energy Solution branch…was superb.

The Garforth A&M Energy Solution branch was brilliant. Ryan was so nice from the start of the application till the installation. The installation was very satisfactory and the guy who installed was prompt and helpful. I highly recommend this company. Thank you so much Ryan, and Dean the installer.

22 de setembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan and the installer who carried out the work.

Kind regards, Kayleigh

Avaliado com 5 de um total de 5 estrelas

…service

Ryan has been very helpful from start to finish. Very impressed

15 de setembro de 2021
Avaliação não solicitada
logotipo da A&M Energy Solutions

Resposta da A&M Energy Solutions

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan.

Kind regards, Kayleigh

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