Bought a pair of the Fazer "waterproof" shoes from this absolute joke of a company. Halfway down the very first fairway I could feel water seeping in through to my right foot and then not long later t... Ver mais
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Veja o que dizem as avaliações
Spoke to Phil in the shop at moor lane Lincoln about some golf clubs and he was very helpful and explained everything to me on what I would need to start off as I am a beginner he couldn’t do enoug... Ver mais
Shocking on line service. Ordered 2 golf tops, money taken, no confirmation of order. Turns out no order placed. Illegal. Am told it will be escalated to finance team - how long will that take. Why ca... Ver mais
Urgent Attention required Please: Order placed 20th Dec. Delivery scheduled 21st. Request sent on 24/12 - no reply Request sent on 30/12 - no reply Online chat on 2/1 refund supposed to be... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Get the latest Golf Clubs and Golf Equipment at American Golf, Europe's largest golf retailer. We have huge savings, top brands, stores across the UK & Ireland, and free UK delivery.
Informações de contato
1,9
Ruim
198 avaliações
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had a custom fitting for a driver,with…
Had a custom fitting for a driver,with Mike from the Middleton branch (Heaton Park).Highly recommend tried several shafts and club heads to suit my swing.Will be returning in the future.
28 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Purchase of new golf driver at Ingleby Barwick
After my old driver disintegrated on driving range I received excellent service and advice from Darren Grey in the American Golf Shop. He recommended a Wilson Staff D7 Driver and after two successful test drives I bought the club just before Christmas.
27 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Popped into American golf at merry hill…
Popped into American golf at merry hill to do some last minute Christmas shopping. Was greeted and served by Stacey who was friendly and efficient as ever. Always a pleasure to shop at this store
24 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Sam Putt Lab
Got myself fitted for my first ever putter. Sean from the Clydebank store was extremely helpful and forthcoming with useful tips about my putting!
24 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Went down today to the Colchester store…
Went down today to the Colchester store to try a few drivers got great help and advice from Gary Conway would definitely recommend.
21 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Great knowledge and advice for club…
Great knowledge and advice for club fitting provided by Tom Maddocks
20 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
American Golf at Aintree in Liverpoolpool.
Great service as always from Brad. I always feel that they have tried to find what is right for me and not just push for a sale.
19 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Amercangolf at Hambrook in Bristol…
Amercangolf at Hambrook in Bristol secured a set of golf clubs / bag for my daughter. I was unable to purchase this particular set on line or at local golf clubs. The store manager Samantha Masters was brilliant. Cannot speak highly enough of the customer service.
Keith Hockings
18 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Top class visit to American Golf store…
Top class visit to American Golf store in Aintree, Great service by a knowledgeable and professional employee called Brad.
Will definitely be returning and also recommending to friends and family.
Thanks again for great service
Regards
Des Hartley
16 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
A true professional!
Wanted to buy a “made to measure” club for my grandson’s Christmas. From the first phone call, a visit to the store to order the club and collection in time for Christmas Kenny at Clydebank Store was so helpful, professional and polite. Well done that man - it was a pleasure to deal with him.
15 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Steve Daniels Plymouth
Purchased an M2 Driver from Steve in Plymouth. Lots of advice on the phone prior and some more once in store. Great buy, sound advice, very friendly and very quick delivery. A+
15 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
David Brooks York Monks Cross
David Brooks served me at York Monks Cross store on Saturday 12th December, he was really helpful and friendly and we had a laugh too, great service.
14 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Thank you to Andy Gannaway
Thank you to Andy Gannaway at the Ingleby Barwick outlet for a 5 star service in helping me find a new pair of wide fitting golf shoes. Friendly, helpful and nothing was to much trouble. Excellent service and highly recommended.
12 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Rajinder Shah at American Golf at…
Rajinder Shah at American Golf at Copthall, Hendon store is always at hand to give excellent customer service and advice. This is the fourth time he has helped me out.
12 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Just bought a driver from Trafford…
Just bought a driver from Trafford store served by Connor Graham who couldn’t have been more helpful. Nothing was too much trouble, he was happy to answer any questions and time wasn’t an issue, great service👍
10 de dezembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Fitter for a new driver at Trafford
Fitter for a new driver at Trafford . Connor was extremely helpful; focused on getting the correct choice of club and not forcing a more expensive one.
19 de outubro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
First time using the Chigwell store
First time using the Chigwell store, Tom the assistant was very helpful, large variety of stock and was able to buy everything that I needed. Will definitely be returning.
14 de setembro de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
Bought a Voucher for a friends 50 th at…
Bought a Voucher for a friends 50 th at Broome Manor . Salesman was very patient and helpful .
21 de agosto de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
I purchased a driver a fairway wood a…
I purchased a driver a fairway wood a putter and a set of irons delivery arrived with a driver a fairway wood a putter and not a set of irons just a no6 iron so emailed straight away what was delivered and spoke to someone on the phone after waiting an hour
To tell them the same
But no reply since
Had to cancel today’s golf look a bit silly with just a no6 iron in the bag
Any reply
27 de junho de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At onlinegolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering onlinegolf in the future.
Kind regards,
The OG service team
Just bought a new set of ping clubs…
Just bought a new set of ping clubs from the Menston store. Service was excellent, Chris explained everything to me regarding the clubs, He made the whole experience very enjoyable.Ann W
24 de junho de 2020
Avaliação não solicitada
Resposta da American Golf
Hello,
I am very sorry to hear that your experience didn't meet with your expectations.
At americangolf we pride ourselves on customer satisfaction and can assure you we take this very seriously.
We really appreciate your feedback and hope this experience won't hinder your decision in considering americangolf in the future.
Kind regards,
The AG service team
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