Our Anglepoise 90 mini mini lamp stopped working without bring touched. I first tried to exchange the LED. But didn’t manage to open up the lamp. After reading the manual, I contacted customer service... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Our Anglepoise 90 mini mini lamp stopped working without bring touched. I first tried to exchange the LED. But didn’t manage to open up the lamp. After reading the manual, I contacted customer service... Ver mais
A empresa respondeu
As a say with mild discomfort, I age into my 50s I have come to the consolation that I know what I like and do not like. Anglepoise lamps are quite simple exquisite, classic and built to la... Ver mais
A empresa respondeu
Our Anglepoise 90 mini mini lamp stopped working so I contacted customer services - and they were fantastic! Maria replied very promptly and helped me to establish what might be wrong. She contacted t... Ver mais
A empresa respondeu
From beginning to end the team at Anglepoise have been fantastic. My much loved lamp has been rewired and refurbished. The collection pack was excellent, as was the delivery after. Thank you.
A empresa respondeu
Welcome to the official Anglepoise® website. Discover the rich history behind this quintessentially British brand and view our wide range of products.
Birch House, Parklands Business Park, PO7 6XP, Denmead, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Whilst installing three beautiful Anglepoise lights above our kitchen counter in our new house in the Netherlands we had a rather urgent question about how to work the moving arms. We had contact by phone, shared a video by mail and had our answers within the hour. Great service!
There is nothing quite like owning an Anglepoise, it will be your steady light forever, they will not fail you. A must for anyone who loves simply the best of anything >> these lamps will elevate any room and become a design focal point or blend in > it’s magical in that way. I’ve had many and can’t live without one. Customer service should you need it, you probably won’t, is exceptional.

Resposta da Anglepoise®
Everyone knows Anglepoise makes amazing lamps, so I don’t need to mention the unbeatable quality of their products. But what really impressed me was their customer service. I had a couple of questions after buying, and each time they got back to me within minutes!
Definitely recommend both the products and the extraordinary customer service.

Resposta da Anglepoise®
My vintage Anglepoise has been transformed. My thanks to Flora for overseeing the refurbishment. It has pride of place on my desk

Resposta da Anglepoise®
Flora couldn’t be more helpful. She guided me not only on which version of Anglepoise I had but which lamp holder would fit.

Resposta da Anglepoise®
Purchased Original 1227 Desk Lamp - National Trust Edition Neptune Blue.
An outstanding product paired with excellent online service and support throughout the transaction. We’re confident it will look fantastic in our home when it arrives later this week. A big thank you to Emma for her exceptional online support!

Resposta da Anglepoise®
Excellent repair service and customer support. Thank you.

Resposta da Anglepoise®
Geat product my last one lasted 25 years (used 20-30x every day!) and was still going well but some building debris and tar from the ceiling ruined it. New one looks fab and is the most versatile of all flexi lamps I have seen. We use it at work when we examine eyes and bring the anglepoise to ask patients to read....

Resposta da Anglepoise®
The speed of the process was really good , there was superb communication, and when the lamp was returned it looked fantastic.

Resposta da Anglepoise®
Fabulous quality product; I bought the Type 75 floor lamp. An Iconic British design, made in the UK, certified B Corp company, delivered in robust cardboard boxes, no plastic packaging
Very pleased with it

Resposta da Anglepoise®
I needed a replacement grub screw, as the one on the arm of my lamp had worked loose without me realising. I emailed to ask for a replacement and got one quickly in the post, free of charge. Excellent service.

Resposta da Anglepoise®
Had a question regarding a wall mount attachment and it was promptly answered with the Chat function in under 5 minutes. Excellent customer service - thank you!

Resposta da Anglepoise®
Thirty years of use in various offices was tolerable.
But being on all week as part of a gallery lighting plan was too much.
The socket went phut flash and was fused solid - wrecked.
Thankfully these guys sorted it all in about ten days.
New socket fitted and re wired beautifully.
Collected and returned very efficiently.
Backed up by excellent customer service so we knew what was what.

Resposta da Anglepoise®
A sad accident with my "vintage" Type 3 lamp resulted in the fork being broken. This part is no longer available but discussions with "Flora" confirmed my suspicion's/hope's that a Type 75 part would fit. The part was ordered, very reasonable price for part and postage, it was dispatched promptly, part arrived and now fitted. Illumination, and tranquility has returned to our house. Moral of story don't drag Anglepoise lamp off shelf in the hope that it will reach 5 foot into room!

Resposta da Anglepoise®
Online chat function was great with answers regarding a bulb query with links to correct sections speedily delivered.

Resposta da Anglepoise®
Amazing, professional and efficient service.
JL sold a floor lamp and it was missing the assembly parts & tools. Texted the Anglepoise team and the next day was in my hands thank you so much.

Resposta da Anglepoise®
Had a problem with a broken mini usb connection on my Compact 90 mini mini lamp. Solution was a new base which was ordered and promptly shipped. Lamp now works perfectly again. Thank you Anglepoise customer service.

Resposta da Anglepoise®
I've had many lamps over the years, but this is undoubtedly the best. Stylish to look at, works well and is incredibly adjustable. The switch being in the head of the lamp is a fantastic feature - normally you have to find the cable and feel along it for a switch, but this one is so easy to access. Speedy delivery and really solid packaging were a bonus.

Resposta da Anglepoise®
Ordered two lamps, both received next day. One lamp had an issue with the o-rings, but issue quickly resolved after a brief chat with Flora.

Resposta da Anglepoise®
I was looking for my dads old model 75 anglepoise lamp to be rewired and found Anglepoise. It was so straightforward with them sending all the packaging with clear instructions on what to do. The lamp was collected from the house and Flora was really helpful with any queries and updates. The lamp was returned, looks fantastic and is back to working order once again.

Resposta da Anglepoise®
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.