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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Experience was alright. It would be mich better if wasn't force to have a phone call about pc but could do over email. Unboxing video wasn't that helpful. Also no instructions with it to do lights or... Ver mais

Avaliado com 5 de um total de 5 estrelas

Apex Gaming PCs is hands down the best system builder I’ve encountered. After dealing with several major brands, Apex stands out for their superior build quality and 'elite' support. A huge shoutout t... Ver mais

Avaliado com 4 de um total de 5 estrelas

The constant feedback and being able to talk to someone whenever i had questions was a big positive to me. I got a little worried when i was making payments but had no tracking number or evidence of m... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was very personalized- they asked what programs we’d be running and what we exactly we needed. Never made us feel dumb for not understanding something. Explained everything very well.

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores

Escrito pela empresa

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

478 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Experience was alright

Experience was alright. It would be mich better if wasn't force to have a phone call about pc but could do over email. Unboxing video wasn't that helpful. Also no instructions with it to do lights or list of locations to do driver updates when the pc bsod several times. If I could of done it over, would of built my own but I am liking the computer. Date of experience is since I have gotten it.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The pc is amazing, however...

The pc is amazing, however, for seemingly no reason at all, every few hours the pc restarts itself and I have yet to find a solution, however, besides that, the pc is wonderful and works very well and is able to run stable, however that 1 issue is what is stopping me from giving 5 stars

8 de abril de 2026
Avaliação não solicitada
logotipo da Apex Gaming PCs

Resposta de Apex Gaming PCs

Hello James, thank you for bringing this to our attention. We definitely want to get those restarts sorted out for you. In case you were unaware, your order comes with lifetime tech support. I'm going to reach out to you via email now, and we look forward to getting this fixed up.

Avaliado com 5 de um total de 5 estrelas

My new computer is beautiful

My new computer is beautiful, silent and powerful. I could not be more pleased. They followed up with a personal phone call after a couple of weeks to make sure I was happy, and answered a couple of questions with very helpful answers.

24 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst pc I have ever got pc runs so…

Worst pc I have ever got pc runs so slow I can’t play my games without having issue with downloading it not running good fps and I can’t even play a simple game like valorant what a joke.

6 de abril de 2026
Avaliação não solicitada
logotipo da Apex Gaming PCs

Resposta de Apex Gaming PCs

Hello Enzo, thank you for bringing this to our attention. We're very sorry to hear you are experiencing performance issues. In case you were not aware, your PC comes with lifetime tech support, and based on your description, this will very likely be an easy fix. We are unable to locate an order under the name you've used here, so please do reach out to us at Support@ApexGamingPCs.com and we'll 100% get this fixed up.

Avaliado com 5 de um total de 5 estrelas

Personalized and thoughtful

It was very personalized- they asked what programs we’d be running and what we exactly we needed. Never made us feel dumb for not understanding something. Explained everything very well.

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Asked a question, got the red carpet!

I used their chat to ask about a hard drive and they went full ham on me. Detailed instructions, pictures, links to HDs that work and accessories I might need and a invite to a video call if I needed help installing it.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A small bump in the road, but overall very good service

The constant feedback and being able to talk to someone whenever i had questions was a big positive to me. I got a little worried when i was making payments but had no tracking number or evidence of my computer even existing but after a couple weeks, i got a tracking number and had my computer within the next week. And the computer works wonderfully, exactly what i wanted and needed out of a gaming PC.

18 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wose pc ever do not buy uses older…

Wose pc ever do not buy uses older parts and wants a outrageous price for it the pc doesn't last for shit and it boot loops even after you've trouble shooted multiple times you're better off getting a pcs from Facebook than this garbage pc

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Apex Gaming PCs

Resposta de Apex Gaming PCs

Hi there,

We’re really sorry to hear about your experience — that’s definitely not the performance we expect from our systems.

We want to clarify that we only use brand new components in all of our builds, and every PC is thoroughly tested before it leaves our facility. Based on what you’re describing, it’s very possible the issue is related to the CMOS being reset during shipping, which can sometimes cause boot looping. The good news is that this is typically a quick and easy fix.

It does look like we hadn’t received any prior contact from you about this issue, so we weren’t aware you were experiencing problems. Every system we sell includes lifetime technical support and is backed by a warranty, and we’re always here to help — we just need customers to reach out so we can step in.

We’ve sent you an email and would really appreciate the chance to work with you directly to get this resolved as quickly as possible. Our goal is to make sure your PC is running exactly as it should.

Avaliado com 5 de um total de 5 estrelas

My experience with Apex has been… phenomenal


My experience with Apex has been fantastic. You’re customer service people were always readily able to answer my questions, you’re prices were the best I’d seen given the current circumstances, and the rig has worked phenomenally.

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Apex Is One of A Kind!

Apex Gaming is absolutely a solid company and they take care of their customers in a way I’ve never experienced. They get ahold of you as the PC is being built and let you know what’s going into it and what upgrades they’d recommend you to buy solely at your own discretion of course. The customer service is one of a kind and will walk you through step by step how to take care of issues with your PC at any given moment. Very great buying experience and would absolutely recommend it to anyone looking to buy a pre-built system.

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience

Purchasing was smooth and easy, customer service was excellent, shipping was quick and had no complications, and assembling the wires was super easy.

25 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Replaced Mother Board. Be very wary

If I could rate this less I would. This team was great until a mother board ethernet driver went bad. I offered to replace the board rather than shipping the computer back and waiting forever to get it turned around. So I paid for the new board with the indication it would be credited when the old one was returned. After waiting well over a month+, I get a note from them that the original mother board was damaged and credit would not be forthcoming. When the board left my possession the damage to the board was not there. Yet it was shipped in the same container and paced the same as the replacement board. with yet another $800 investment in a $6,000 computer, I am of the opinion that I was taken for a ride. I an not a happy customer.

24 de março de 2026
Avaliação não solicitada
logotipo da Apex Gaming PCs

Resposta de Apex Gaming PCs

Thank you for your feedback. We’re sorry to hear about your frustration and understand how disappointing this situation has been.

To clarify a few important points, the deposit for the replacement motherboard was $230, not $800. This deposit is refunded once the original component is returned in a condition that allows the manufacturer to process it under their replacement policy.

In this case, the returned motherboard unfortunately had extensive physical damage to the interior of the CPU socket. This type of damage makes the component ineligible for manufacturer replacement. It’s also important to note that the motherboard was received by us with the protective plastic socket cover still in place. Because of this, the damage could not have occurred during shipping, as the cover would have prevented any contact with the socket pins in transit.

We absolutely do work with customers to file shipping claims when damage occurs during transit. However, based on the condition in which the board was received, this was not consistent with shipping-related damage.

We strive to be as transparent as possible with our replacement process and policies, and we regret that this situation did not meet your expectations. If you would like to discuss this further, we’re happy to review the case with you again and answer any remaining questions.

Avaliado com 5 de um total de 5 estrelas

Apex Gaming PCs is hands down the best…

Apex Gaming PCs is hands down the best system builder I’ve encountered. After dealing with several major brands, Apex stands out for their superior build quality and 'elite' support. A huge shoutout to Robert H. for his incredible customer service he was responsive, professional, and went above and beyond. My PC is running flawlessly; I won’t be shopping anywhere else.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great new PC

Packaging was sturdy and professional and communication was great. Couldn't be happier with my new PC.

2 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will not power on

PC was delivered late and will not power on out of the box. I am pretty savvy and they are giving me the run around asking the normal IT questions, did you try a different outlet, etc. I told them 3 times I tested different outlets, different cords, different locations and it will not power on. I was delivered a $1400 paperweight...

16 de março de 2026
Avaliação não solicitada
logotipo da Apex Gaming PCs

Resposta de Apex Gaming PCs

We’re really sorry to hear about your experience—this is absolutely not the kind of first impression we want you to have.

After reviewing our support history, we were only able to find one instance where we asked about trying a different power outlet. We understand how frustrating it can feel to be asked basic troubleshooting questions, especially when you’ve already taken those steps. That said, when a system isn’t powering on, it’s critical for us to verify each part of the power chain to rule out any external causes before moving forward with deeper diagnostics.

We want to reassure you that your PC was fully tested and confirmed to be working properly before it left our facility. However, issues can occasionally occur during shipping, and we take situations like this very seriously.

At this point, we’ve already initiated a return for repair so we can get hands-on with your system and resolve the issue as quickly as possible. Our team will prioritize your case to ensure your PC is repaired and returned to you as fast as humanly possible.

We truly appreciate your patience and the effort you’ve already put into troubleshooting. We’ll make this right.

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