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Apollo Motorhome Holidays - Queenstown Avaliações 

19
•
O TrustScore é 4 de um total de 5

4,1

50 Lucas Place, Frankton, 9300 Queenstown, South Island, NZ

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Caravan was fine except really should have an electrical outlet available on the counter. Given we have week plus did think you were bing tight with proving single dish wash detergent and single r... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

We booked the LDV campervan with the rooftop tent. While check-in was smooth and the van was generally in good condition, we ran into a safety issue right after leaving the depot: the rooftop tent was... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We hired an Apollo Euro Tourer from THL for a 2 1/2 week trip around the South Island. We had an amazing time and the van was great. We did figure things out as we went around but we wished we had... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background

A empresa respondeu


Detalhes da empresa

  1. Locadora de trailers

Escrito pela empresa

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Informações de contato

  • 50 Lucas Place, Frankton, 9300, Queenstown, South Island, Nova Zelândia

  • 0800 845 222

4,1

Muito Bom

O TrustScore é 4 de um total de 5

19 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(19)

375 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

We hired an Apollo Euro Tourer from THL…

We hired an Apollo Euro Tourer from THL for a 2 1/2 week trip around the South Island. We had an amazing time and the van was great. We did figure things out as we went around but we wished we had asked more questions about the van when we collected it. The staff did go through things but it was very brief and not really instructional. It was pretty easy to figure out though to be fair.
The van never missed a beat and was easy to drive after some settling in on the first day. About my only wish was that it didn’t have a bike rack on the back- we were never going to use it and it just obstructed our view from the lounge and bed area but otherwise loved it.
Just to let people know there is a pantry (which we were never told about) at THL where you can pick up left over foods from previous campers, this was really handy for salt and pepper and kitchen paper and cling wrap and saved us buying a load of stuff, then we just left it for the next lot of campers.

30 de agosto de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Cathy, we're so pleased to hear you had an amazing time exploring the South Island in our Apollo Euro Tourer. We appreciate you sharing your feedback about the collection process and the brief instructional overview. We are always looking for ways to improve our customer experience, and your comments about wishing for more detailed instructions are valuable.

We're glad to know the van performed well and was easy to drive after you settled in. We also understand your point about the bike rack obstructing the view, and we'll certainly consider this feedback for future improvements to our fleet. It's wonderful that you found our pantry useful for leftover items, and we're happy it enhanced your trip. Thank you for taking the time to share your experience with us.

Avaliado com 5 de um total de 5 estrelas

the experiences during pick up and drop…

the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background

2 de setembro de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Imam, it really is an incredible location, and we are so pleased that you enjoyed it as much as we do! Thank you for sharing your experience with us.

Avaliado com 5 de um total de 5 estrelas

As a first-time moA Great First-Time Motorhome Experiencetorhome user

As a first-time motorhome user, it was a great experience from the beginning. As the days went by, we became more comfortable and really enjoyed the experience. It was exciting to drive the motorhome and explore New Zealand, making our trip even more memorable.

The staff were great, friendly, and helpful, especially during the pick-up process. As first-time users, there were some parts of the motorhome that were not fully explained to us during pick-up. Since we had no previous experience, we also didn't know exactly what questions to ask or what we needed to know.

Fortunately, it was very helpful that Maui provides instructional videos online. Whenever we were unsure about something, we could refer to the videos, which made it much easier for us to understand how to operate and use the motorhome.

Returning the motorhome was also very smooth and hassle-free. A special thanks to Anne for making the return process so easy and pleasant.

We also really appreciated the comfortable waiting area and the complimentary freebies provided. These little touches made the overall experience even better.

Overall, it was a fantastic experience, and we are very happy with our first motorhome adventure. We would definitely consider using Maui again. Looking forward to being back very soon!

25 de agosto de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Aldwin, thank you for choosing us for your first motorhome trip. It sounds like you had a wonderful. We're so pleased you found our videos helpful and that your confidence grew over the journey. Thank you for sharing your experience.

Avaliado com 4 de um total de 5 estrelas

Caravan was fine except really should…

Caravan was fine except really should have an electrical outlet available on the counter.

Given we have week plus did think you were bing tight with proving single dish wash detergent and single roll of toilet paper.

2 de setembro de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Michael, we appreciate your feedback regarding the electrical outlet and the starter supplies. We're always looking for ways to improve our service and layouts, and your feedback helps us do just that.

Avaliado com 3 de um total de 5 estrelas

We booked the LDV campervan with the…

We booked the LDV campervan with the rooftop tent. While check-in was smooth and the van was generally in good condition, we ran into a safety issue right after leaving the depot: the rooftop tent wasn't properly secured and popped open while driving. We had to pull over on the pavement to try and secure it before returning to the branch to get it properly sorted.

22 de agosto de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

We sincerely apologise for the safety concern you experienced with the rooftop tent. We are very concerned to hear that it wasn't properly secured and caused such an inconvenience right after leaving our branch. We are reviewing our pre-departure checks to prevent this from happening again. Thank you for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Excellent Experience with Apollo Motorhome Holidays.

We had a fantastic experience with Apollo Motorhome Holidays! From the easy booking process and airport pick-up to the friendly service and clear instructions when collecting the campervan, everything was smooth and stress-free.
The campervan was clean, comfortable and well equipped with everything we needed, including sheets, towels and cooking utensils. Returning the van was just as quick and easy, with a convenient transfer back to the airport.
The whole process was excellent from start to finish. Friendly staff, great service and a wonderful campervan experience. We would definitely recommend Apollo and use them again!

4 de agosto de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Aline, thank you so much for your kind words. We are so pleased to hear you had an amazing experience with Apollo. We look forward to welcoming you back soon.

Avaliado com 5 de um total de 5 estrelas

Everything was smooth from pick up the…

Everything was smooth from pick up the campervan to drop off, the staffs are very kind and they will explain everything you need to know. Their campervans was all maintained and clean as well. We had it for four days and we don't get any problem with it, make our holiday more fun and enjoyable. Thankyou! We will definetely recommend you guys to our friends and family. Will go back again soon!

28 de julho de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Dhanica, thank you for your lovely review! We are so pleased to hear that you had a fabulous time.

Avaliado com 3 de um total de 5 estrelas

We had a very good experience

We had a very good experience. This is our second time renting campervan from Apollo. However this time the van given to us had issues which we had to face during our stay. I would request to please check the vehicle before.

27 de julho de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thank you for sharing your experience, Abheek. We are sorry to hear you had a few issues during your holiday.

Avaliado com 5 de um total de 5 estrelas

Really great motorhome

Really great motorhome, relatively new and clean. Also the staff at the counter is really polite and helpful. Definetely will recommend Apollo for your next adventure.

8 de julho de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thank you Neeraj! We are so glad you had a great time!

Avaliado com 5 de um total de 5 estrelas

We received good services when collect…

We received good services when collect & return of vehicle. Very detail introduction and demo on how to function the vechicle.

27 de maio de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Great to hear! Thanks for your review.

Avaliado com 5 de um total de 5 estrelas

Easy AF

Easy AF
Pick up and drop off + everything you need onboard.

28 de maio de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thanks for your 5-star review, Trudy. We are so happy to hear you found everything easy.

Avaliado com 5 de um total de 5 estrelas

Inolvidable

La verdad es que la experiencia fue completamente satisfactoria, partiendo por la ubicación del local, muy cerca del aeropuerto. El personal, sobre todo las chilenas, todas encantadoras, excelente atención. Luego tuvimos un recorrido fantástico, sin inconvenientes en la motorhome, todo funcionó bien. Gracias Felicitaciones!

21 de maio de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thank you so much for your fabulous review! We are so pleased your Apollo holiday was a memorable experience!

Avaliado com 5 de um total de 5 estrelas

An easy way to travel

A fun way to explore - convenience and flexibility for our itinerary was great!

10 de maio de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Jane, it sounds like you had an amazing time away. Thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Easy and convenient pickup

Pick up of the van was effortless and we loved the idea of a pantry to gather basics before the trip. Staff were helpful and knowledgable

18 de abril de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thanks for your review Deb! We are so pleased you took advantage of our 'pay it forward' pantry.

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful Staff

The staff were very friendly and helpful, both for pickup and drop off. The share cupboard is a terrific idea, it allowed us to take additional items, free of charge that other campers had left on completion of their respective trips. We also donated items that we had left over after ours.

13 de abril de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thanks for your review Steve! Yes, our guests love our 'pay it forward' pantry. We're so happy you were able to grab some handy items for your trip. Thank you for leaving something for the next guest!

Avaliado com 1 de um total de 5 estrelas

Don't bother

We hired a 6 berth motorhome in Queenstown for 4 adults for a week. Waited an hour for them to do a service on the vehicle. The suspension in the rear was non-existent, making it extremely uncomfortable for the rear passengers (bitumen roads felt like corrugations). Seat cushions had no support at all, including the rear bed area. The noise from everything rattling was deafening. The rear side door was extremely hard to close and even opened on one occasion while driving. Overall, nearly $4000 down the drain.
If you're still keen to hire a motorhome, my advice is to limit yourself to 2 adults per motorhome (they're very cramped) and take minimal luggage as there is nowhere to store suitcases (we were in the north island the previous week, so had 3 large suitcases)

30 de março de 2026
Avaliação não solicitada
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Thank you for sharing your feedback with us, Gary. We would like to offer our sincere apologies that you experience with us was not what you had expected. We appreciate the feedback you have provided for future guests, and we hope that despite these issues you still had an enjoyable holiday here in New Zealand.

Avaliado com 5 de um total de 5 estrelas

Comfortable van and great staff

The staff at both Queenstown & Christchurch were great to deal with. The van itself was very comfortable and the whole process from booking to pick up and drop off were very easy to follow. We did have a few minor issues with the van, the radio and the heater, however these did not detract from our overall experience

2 de abril de 2026
logotipo da Apollo Motorhome Holidays - Queenstown

Resposta da Apollo Motorhome Holidays - Queenstown

Hi Andrew, thanks so much for your review! We are so pleased you enjoyed your Apollo experience!

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