Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Imagine a company wherein you can pay a premium for NO ADS. Well with this company that's a total lie. The company's latest foray into cheating its premium customers is a game called Solitaire Farm Se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love playing on Games for the Brain from Arkadium. I was having problems with a couple of the games not playing smoothly, so I turned to Arkadium support for help. I got almost immediate response f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The agent was very quick to recognise the problem I reported and kept me informed at every stage. He was also fast in responding to my emails and proved himself not only incredibly professional but al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Not only did the Arkadium agent (Rodrigo) respond almost immediately to my request, but he went above and beyond to help me find what I was looking for even though it was not an Arkadium-supported gam... Ver mais

Detalhes da empresa

  1. Casa de apostas

Escrito pela empresa

Arkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

539 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rapid Response

They were very quick to respond to my questions, with helpful information.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you so much, Nola! 🌟 We’re happy to hear our team was able to respond quickly and provide the info you needed. 💬✨ We’re always here if you have more questions! 🙌

Avaliado com 5 de um total de 5 estrelas

score did not post

Quick resolution of the issue

18 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Roger! Thanks for the positive feedback about our website and service! Have a great day!

Avaliado com 5 de um total de 5 estrelas

I find Outspell a very rewarding game

I find Outspell a very rewarding game, especially when I can win at Expert level (which is not easy and doesn't by any means happen all the time!) so I play it most days. I hope it's part of keeping my brain working. Certainly, I am enjoying the challenge. When, on one or two occasions, I have not been able to sign in - which is required at Expert level - I have had genuine support from 'Olga' at Arkadium, and that makes the game feel more human...

16 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Carolina! Thank you for your wonderful feedback! 🌟 We’re so glad to hear how much you enjoy the challenge of playing Outspell — winning at Expert level is definitely an impressive achievement! 🏆🧠 It’s fantastic that you’re not only having fun but also keeping your brain active along the way. And we’ll be sure to share your kind words with Olga 💙 — she’ll be delighted to know her support made your experience feel even more personal. We truly appreciate you being part of our community and wish you many more rewarding games ahead! 🎉✨

Avaliado com 5 de um total de 5 estrelas

EVERYTHING

EVERYTHING. I am NO GENIUS on computers so I get "caught up" a lot. As soon as I email their SUPPORT TEAM, I get a response almost immediately and then right after that, the problem is solved. I think I am the problem.... LMAO

14 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Debra! Thank you so much for sharing your experience! 🙏 We’re thrilled to hear that our support team has been able to quickly step in and help whenever you’ve needed it. ⚡ Please know that you’re never “the problem” 😅 — technology can be tricky for everyone at times, and we’re always happy to assist 💻✨. We truly appreciate your kind words and the humor you brought to your review! 💙

Avaliado com 5 de um total de 5 estrelas

Fantastic support team

The customer support here is fantastic. My questions were answered very quickly and I received a good solution to my issue. They even followed up with me a couple days later

11 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thanks so much for your kind words! 😊 We're glad we could help and that the follow-up made a difference. Your feedback means a lot to our team!

Avaliado com 5 de um total de 5 estrelas

Arkadium is a great place to have fun…

Arkadium is a great place to have fun with any game that your heart desires. You can challenge yourself or play with others and hopefully get a good partner to make the game interesting. I have been playing games on Arkadium for 5 years and the support is amazing...any problems, they will solve quickly and efficiently. I highly recommend playing any games on Arkadium, you will not be disappointed.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Wow, Sheena! 🌟 Five years of gaming with us is amazing! We’re so glad you’ve enjoyed the games, challenges, and our support team’s help along the way. Thanks for the wonderful recommendation!

Avaliado com 1 de um total de 5 estrelas

I paid for a year of arkadium plus

I paid for a year of arkadium plus. The ads stopped for a few days and came back ever since. Yes, I'm signed in.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Cynthia! Did you contact Arkadium Support? We are always happy to help. Please, write us on support@arkadium.com and we will help you very quickly.

Avaliado com 5 de um total de 5 estrelas

Arkadium’s tech support

Arkadium’s tech support was very prompt and helpful meaning that I could continue playing their game with ease

13 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thanks for sharing, Erica! 🎯 We’re glad our prompt and helpful support kept you playing without a hitch!

Avaliado com 5 de um total de 5 estrelas

Fast and courteous service

Fast and courteous service; something rarely seen these days.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thanks for the kind words, Karen! 💛 We’re happy our speedy and courteous service stood out to you!

Avaliado com 5 de um total de 5 estrelas

I love that they have tons of games to…

I love that they have tons of games to choose from and their customer service is great!

9 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Glad you’re enjoying our variety of games and the support we provide, Sharon! 🎮💬 Thanks for sharing your kind words with us!

Avaliado com 5 de um total de 5 estrelas

Arkadium Support

The support was prompt, polite and well informed. There was a strong sense of willingness to help and determination to resolve the point at issue. I was very satisfied with the experience.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you, Raymond! 🙌 We’re glad our team could assist you promptly and politely. Your kind words about our willingness to help mean a lot 💙 and we’re happy we could resolve your issue. We truly appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Arkadium support team reached out to me…

Arkadium support team reached out to me several times when I had an issue with a game. Timely responses when I submitted information.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you, Elise! 🙏 We’re glad our team could follow up and provide timely responses to your game issue ⏱️🎮. Your feedback helps us keep improving and we appreciate you taking the time to share it!

Avaliado com 5 de um total de 5 estrelas

The best gaming site around!

If you like playing games that keep your mind active, this site is Paradise! Crosswords, word games, Sudoku - a whole array of fun! I could spend all day here (and, sadly, I have!). Highly recommend Arkadium.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Catmom! We’re so happy to hear you’re enjoying our games! 🧩🖤 From crosswords to Sudoku, we love keeping minds active and entertained. Thank you for the kind words and for recommending Arkadium — we’re glad to be your gaming paradise!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Problem was promptly identified and resolved . Explanation of the problem was proved and further assistance encouraged if the problem returns.

28 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you, Elizabeth! 🌟 We're so glad our team could help quickly and clearly. It's great to hear the explanation was helpful—don't hesitate to reach out if you ever need us again!

Avaliado com 5 de um total de 5 estrelas

Problem with Arkadium

I had a problem, I contacted
Arkadium, and they provided me
a fix and all was well

23 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thanks so much for sharing, Chuck! 😊 We're glad we could sort things out and get you back to playing. If you ever run into anything again, we're just a message away!

Avaliado com 5 de um total de 5 estrelas

Great service.

They were quick to reply and genuinely interested in my comment.

24 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you, Sharon! 💬 We're so glad you felt heard and supported. Our team always aims to respond quickly and with care—your feedback means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Great company!

16 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Thank you, Wanda! 💙 Short and sweet—just like your review! We're so glad to have you with us and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Arkadium has always been responsive…

Arkadium has always been responsive when I’ve run into a problem playing one of their games. I’ve had health problems during the time of this last issue, so I haven’t been able to be fully invested in the process of helping them find a bug. I don’t know how much it exists anymore because I haven’t been able to play as often, but I’ve found that, unlike a lot of providers of services, the people at Arkadium respond promptly and stay with an issue until they’ve got it resolved. That’s fantastic.

26 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Marlyn! Thank you for your thoughtful message! We're really sorry to hear you've been having health issues and hope you're feeling better soon. 💙 We're grateful for your trust and kind words—our team is always here to help, no matter what. Take care, and we hope the games bring you some joy and comfort!

Avaliado com 5 de um total de 5 estrelas

Everything is working wonderfully!!!

Everything is working wonderfully well now!!! Even faster than before as well! Thank your IT/support for such a quick response and resolution within 24 hrs!! I must give praise to your team! Other game sites do not communicate at all nor do they respond as timely as you did! I am so pleased to be able to play the Arkadium games, so challenging and are very fun!! I have played the games for quite awhile and never had a problem before, so Kudos to your team!!

24 de julho de 2025
Avaliação não solicitada
logotipo da Arkadium

Resposta de Arkadium

Hi Sherry! 🌟 Thank you so much for your kind words — we’ve shared your praise with our Support and IT teams, and it truly made their day! We’re so glad everything is running smoothly again and that you're enjoying our games. Your loyalty means the world to us! 💙 Happy playing!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais