Ark Wildlife Limited Avaliações 

172
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The feeder is well made and keeps squirrels out, and also hopefully parakeets, although time will tell. It's easy to dismantle and reassemble for cleaning, BUT DO NOT UNSCREW THE SCREW THROUGH THE B... Ver mais

Avaliado com 5 de um total de 5 estrelas

We feathered friends were not too pleased yesterday morning with "her indoors" only partially filling the peanut feeders. She clearly understood our concerns and ordered more supplies at 1245h and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been ordering regularly from Ark Wildlife for over a year. We have squirrels, birds and hedgehogs visiting our garden and it's no exaggeration to say that they love AW food and rarely, if ever,... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

What's happened to you, Ark? I've been a faithful customer for a number of years, regularly spending over a hundred pounds at a time. Last month I bought 26 kilos of classic sunflower hearts for £36 -... Ver mais

Detalhes da empresa

  1. Loja de Ração
  2. também em
  3. Loja de Pássaros

Escrito pela empresa

We’re here to help you turn your British garden into a place where nature can thrive. From a small pot to a large plot, it’s our job to give you the right tools to make the most of your garden and its inhabitants.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

172 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(172)

11 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

dreadful delivery

more a complaint about the delivery service. asked for delivery to back door - package 'dumped' at front door and in terrible condition. Seed bag burst inside box.

9 de agosto de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Hi Anthony, we are sorry to hear you were not satisfied with the delivery of your order. We like to ensure the delivery drivers are receiving the correct instructions, we ask if you could follow the link to DPD's website via the delivery email you receive, to input Leave In Safe Place and delivery instructions.

We are sorry to hear the bag was not strong enough to survive through the carrier system to reach you in good condition, we are glad the seed was contained inside the box. We have been trialling various new bags, whilst we have always used paper sacks, we believe we can make improvements. We are striving to provide the most sustainable packaging with the lowest carbon footprint, while ensuring we maintain our high standards of food and service quality, due to this your orders may arrive in different packaging until we find the perfect solution. We apologise for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Couldn't do any better, perfect.

Everything is just perfect, from ordering to delivery, a great experience and a great company. Well done Ark Wildlife.

10 de agosto de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for taking the time to leave us feedback, we really appreciate you doing this! We are glad to hear of your positive experience shopping with us. Our team work very hard to deliver excellent service.

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

Great company I ordered several items…

Great company I ordered several items and delivery was extremely quick.
Will definitely order again and recommend to my friends and family ☺️

8 de agosto de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for taking the time to leave us feedback! We are delighted to hear that you're happy with our service and would recommend us.

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

I have found Arkwildlife a good company to deal with.a good company…

I have found Arkwildlife a good company to deal with.
The various foods for birds the birds enjoy them. This is good for birdies.
I would recommend this company to anyone whos wants to feed their birds.
Deliveries very quick as well.
Sheila Middleton.

21 de julho de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Thank you for your review! We are thrilled to hear that you're happy with our products and you received your order quickly. It's our pleasure to provide the best food for our birds.

Thank you for shopping with us and for supporting your local wildlife.

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

Great company to buy from

Great company to buy from. Been using them for years and have never had an issue with my order or delivery.
The bird food is always high quality, packed with mealworms. No fillers and no waste.
They also don’t send endless emails like other companies.

17 de julho de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for taking the time to leave us feedback! We are glad to hear that you're happy with your purchases and the quality of our bird food. Thank you for your continued support.

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

Our garden visitors go wild for Ark Wildlife

I've tried a number of 'off the shelf' hedgehog food options without much joy and as I already buy squirrel food from Ark I thought I'd try their hedgehog food too - and I wasn't disappointed. Within a day of putting out the Insectivore food, our first hedgehog visitor tucked in for no less than 10 mins. Our regular squirrel visitors really enjoy their hazelnut and walnut kernels. In fact, the responses have been so positive that I've started buying their wild bird food too. Ark Wildlife is a great place for all my wildlife needs - excellent quality, value for money and always gets delivered promptly. I definitely recommend this company.

14 de julho de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Thank you for your lovely review! We are delighted to hear of your experiences with our wildlife food and how popular it is with your squirrels, hedgehogs and birds. We love receiving feedback like this from our customers, it shows our hard-work is paying off! Thank you for shopping with us and for supporting your local wildlife.

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

Great products, great delivery

Great products and without fail delivers on time. I have been ordering for yours for my pet and wild birds and the products re as described... delivery is superbly organised.

5 de julho de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for your feedback, we appreciate you taking the time to do this. We are thrilled to hear that you're happy with our products and service. Thank you for shopping with us!

Kind regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

The red squirrel mix I ordered was…

The red squirrel mix I ordered was first class, a really good mix of a variety of nuts and seeds. I have 5 red squirrels visiting the garden squirrel feeder and they all thoroughly enjoy. Will definitely order again. From order to delivery excellent service. Highly recommend.

10 de julho de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for your lovely comments and for taking the time to write a review. We are delighted to hear your furry visitors are enjoying our food, we worked very hard to create a nutritious blend to support them as they are in severe decline. Thank you for supporting your local wildlife and for shopping with us.

Kind regards, The Ark Wildlife Team!

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, well packaged, good communication

21 de junho de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for your feedback. We are glad to hear you are happy with the service provided. Thank you for shopping with us!
Kind regards, The Ark Wildlife Team.

Avaliado com 4 de um total de 5 estrelas

Nuttery Oval Fat Ball Feeder review

I bought this as a replacement for the conical fat ball feeder as I got sick of the sight (and sound!) of marauding gangs of starlings squabbling whilst they devoured the contents. I had hoped that this feeder would allow the smaller birds a look in, as they usually got turfed of by the starlings.
Whilst I have seen smaller birds using the Nuttery feeder, Starlings are still able to get their heads through the bars and eat the fat balls - though not as quickly as with the previous product. However, they remain the primary feeders.
Now, there is no claim made that the Nuttery feeder is Starling proof but I thought that I should state that, in my experience, it is not.
As ever, the purchasing and delivery by Ark Wildlife was excellent, and I remain a satisfied, regular customer.
Jonathan C, Cambridge

10 de junho de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Thank you for your feedback. Starlings can be most determined when it comes to food, and not always easy to deter due to their long necks and beaks! Starlings naturally do not like feeding from caged feeders but take risks during breeding season, some of our customers have had a degree of success by putting a little food on the floor, the Starlings then may keep away from the feeder. We hope this helps! Thank you for your continued support and kind comments. Regards, The Ark Wildlife Team.

Avaliado com 5 de um total de 5 estrelas

So glad I found Ark Wildlife on line

So glad I found Ark Wildlife on line. There are no problems from ordering to delivery. The food is delivered for free the next day. Would certainly recommend to friends and family. 10/10 Ark Wildlife.

8 de junho de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for your feedback. We're pleased that you're happy with our products. We work very hard to ensure our customers are happy with the service we provide.
Kind regards, The Ark Wildlife Team!

Avaliado com 5 de um total de 5 estrelas

Seems a worthwhile product…

Product well packed in recyclable material.
A good -sized spray bottle which I used immediately on my pots where petunias are being chewed. 🤞
Good price, seems a good product and I look forward to seeing that it works!

25 de maio de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for the feedback. We're thrilled that you're happy with our products and service.

We hope your plant's are nibble-free now!

Many thanks, The Ark Wildlife Team!

Avaliado com 5 de um total de 5 estrelas

Great service

I'm really impressed.....I bought x2 mason bee nest boxes (the only ones I could find with removable tubes necessary for cleaning and inspection) and they arrived the next day. Brilliant!

19 de maio de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for the feedback. We're super pleased that you're happy with our products and service.

Many thanks, The Ark Team!

Avaliado com 5 de um total de 5 estrelas

The service provided is always…

The service provided is always excellent and arrive swiftly. Our small group of hedgehogs (we have 3 that visit and 1 resident) seem to like all the food they are offered ( original hog food,the omnivore mix and the calcium worms) the birds also like the omnivore food. I tested the original hog food on our cat (as it was suggested that cats don't like) and she sniffed it gave me a look of disgust and walked off.

13 de maio de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for the feedback. We're delighted that you're happy with our products and service. Always good to know that the wildlife are enjoying our food. Not so good news for the cat who's missing out on a sneaky treat!

Many thanks, The Ark Team!

Avaliado com 5 de um total de 5 estrelas

Excellent Quality Robin Friendly Premium seed replacement received with many thanks to Ark Wildlife

Further to my 3 star review because the mix of the Robin Friendly birdseed was a not to their usual high standard, Ark Wildlife have very kindly sent me another 13Kg bag of their usual excellent Robin friendly birdfood mix. I am extremely grateful to them for this and my wild robins and blackbirds are very happy too. Many Thanks to Karen at Ark Wildlife.

28 de abril de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Thank you for the lovely feedback, I'll be sure to pass this on to Karen. We're pleased that you're happy with our products and your problem was resolved. We work very hard to ensure our customers are happy with our quality.

Kind regards, The Ark Team!

Avaliado com 5 de um total de 5 estrelas

Very quick Delivery

Very quick Delivery, well packaged and the product which I bought was a bird house is very well made and smooth.

26 de abril de 2023
Avaliação não solicitada
logotipo da Ark Wildlife Limited

Resposta da Ark Wildlife Limited

Thank you for the feedback. We're pleased that you're happy with our products and service.

Kind regards, The Ark Team!

Avaliado com 3 de um total de 5 estrelas

Very disappointed with my recent bag of Robin Friendly Premium mix…

Very disappointed with my recent bag of Robin Friendly Premium Mix. Primarily sunflower hearts and someone has vaguely shaken a few suet pellets and oats over the bag. Nothing like as good as my previous bag earlier in the year. Not very good value and I will have to buy the extras that the birds love so much elsewhere.

28 de março de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

Thank you for your feedback, I'm glad to see this was resolved and you received a replacement bag of robin food. We hope this kept your little visitors happy!

Kind regards, The Ark Team!

Avaliado com 4 de um total de 5 estrelas

Faulty delivery.

I placed my first order with this company: a Schwegler 26mm woodcrete bird box. It arrived very well packaged but was damaged with a chunk of woodcrete chipped off leaving a white patch. It was painted so poorly and so carelessly that the brown paint was slapped on halfway up the wire hanger. Nothing like the online image for sure. Ark customer services dealt with my issue quickly and politely. The response from the supplier was: 'it will be fine for use with the minor damage at the front and should provide at least a couple of decades of service'. Not really the point! No apology! So poor! I would have given Ark 5 out of 5 for dealing with my query so efficiently but unfortunately no apology was offered by them either. Come on people it is basic customer care. If something goes wrong apologise!

13 de março de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not great

There were literally 3 members of staff doing everything so wait times for a drink or buying tickets was ridiculous. Rats running around the children's out play area and rat poo on the climbing frames where children are touching. Really poorly run. Would not go back

14 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Ark Wildlife Limited

I am really sorry you had a terrible experience! We are an online shop providing high-quality wildlife supplies, I believe you may have gotten us confused with another company.

Kind regards, The Ark Team.

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