My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hass... Ver mais
A empresa respondeu
Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free rep... Ver mais
A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. T... Ver mais
A empresa respondeu
Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Estados Unidos
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Respondeu a 100% das avaliações negativas
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Bought a tyre inflator from AstroAi which refused to work after several days. I was very happy with the product, which I bought through Amazon.
Dealing directly with AstroAi,and, once they were satisfied that the machine was kaput using video evidence I was sent a replacement, again through Amazon. This only took a couple of days.
I was happy with customer service and as said I liked the product so had a replacement instead of a refund. It’s guaranteed for four years including an extra year on application so time will tell if the item is robust, and if not I shall get a refund.

Resposta da AstroAI
Great product which was well made and when I had a technical query they were very quick and efficient in responding. Recommended.
After having an issue with the original inflator that I'd been sent, I reached out to their Customer Service Team, on a Sunday nonetheless (assuming that they'd be closed but that I'd leave a message), but within 1 minute I talked to a human, who diagnosed the problem with the inflator and said that it needed to be replaced, and within 2 days a brand new one arrived, and it works great.
This company makes great products, can be trusted, and has some of the fastest, easiest & most thorough and responsive Customer Service that I've ever experienced.

Resposta da AstroAI

Resposta da AstroAI
The AstroAI team was very courteous, responsive and empathetic to resolve the issue with my Tire Inflator Portable Air Compressor. A replacement unit was immediately issued and I'm very grateful and impressed with their excellent customer service

Resposta da AstroAI
Bought an item on amazon with 2 year warranty and the producers of the item offered an extra years warranty, 3 years in total. It was very easy to apply for the additional year, would recommend seller

Resposta da AstroAI
The Multi-meter arrived a day earlier than was indicated on the purchase order. Product was packaged and insulated well for shipping. I tested all of the meter's many functions and they performed as expected and helped me evaluate a capacitance issue on my air compressor. I sent an email query to customer support and they responded within hours and answered my question, A few days later they checked back again to make sure I had no further questions or issues. I recommend AstroAI's CM4KOR Digital Clamp/Multi-meter and their customer support team.

Resposta da AstroAI
Very quick email responses and the replacement of the unit was very much appreciated!
I received a quick response and Iris was very helpful

Resposta da AstroAI
Great response time and issue resolution. Good customer service on failed unit. Replacement provided.
Great customer service and quick reply! Professional and understanding of the situation! Product works great

Resposta da AstroAI
There was an issue with my pump and they sent me a new one without a hassle.

Resposta da AstroAI
I was looking for a meter to read micro farads and found this unit. It had great reviews so I purchased. The meter came well packaged to include a protective case that is of good quality and should provide durability. The owners manual is very well written with good graphics to assist in start up. The meter has a good feel to it and not cheap. Great functionality and over all just a great meter. The display has backlighting and a built in flashlight. I’ll definitely recommend to my friends or anyone who inquires about it. Thanks for producing a quality product at very reasonable prices.

Resposta da AstroAI
Great solid product. Excellent customer service.

Resposta da AstroAI
I had a small issue and you sent me a replacement 2 days later.

Resposta da AstroAI
Customer service was quick to replace the air compressor that had a problem with the hose.
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