ATCO Avaliações 

139
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante
  2. Barragem
  3. Distribuidora de ferramentas

Sobre ATCO

Escrito pela empresa

The finest cut of All

We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.

We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA

Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.

LAWN MOWERS
ROLLER MOWERS
RIDE ONS

Need Help!

Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com

Local Dealer

Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

139 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,2

Todas as avaliações

(139)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Clear ordering system

Clear ordering system, easy to use, prompt delivery and order update.

17 de junho de 2024
logotipo da ATCO

Resposta da ATCO

Thank you for your 5* review David!

Avaliado com 5 de um total de 5 estrelas

Arrived next day

Received my replacement mower drive belt within a day. Everything working again.

3 de junho de 2024
logotipo da ATCO

Resposta da ATCO

Thank you for the 5*

Avaliado com 5 de um total de 5 estrelas

Needed a new blade this year

Needed a new blade this year, looked for the correct one, ordered and payed for it, a few days later delivered to my door, now fittted and working a treat, thanks all at AtCO.

3 de maio de 2024
logotipo da ATCO

Resposta da ATCO

Thank you for taking the time to leave a review with us George, so pleased ordering a part was simple, and delivered quickly.

Avaliado com 3 de um total de 5 estrelas

The new Atco 19s mower with a Stiga…

The new Atco 19s mower with a Stiga engine, isn't like the Atco with the Briggs and Stratton engine. It is underpowered and you cannot tip the mower forward (even for a few seconds,to go,up and down steps) without flooding the engine. Never had this problem with any other mower I have used (which is many).

13 de maio de 2024
Avaliação não solicitada
logotipo da ATCO

Resposta da ATCO

Thank you for your feedback regarding the new Atco 19s mower with the Stiga engine. We’re sorry to hear that it hasn't met your expectations, especially compared to the previous model with the Briggs and Stratton engine.

Your concerns about the mower being underpowered and the engine flooding when tipped forward are important to us. We have passed this information on to our product development team for review.

We appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at 0800 669 6327

Avaliado com 4 de um total de 5 estrelas

Looks a good product

Looks a good product, in the box I had instructions for a mountfield as well! Strange being an ATCO! ? Instructions are ok but sometimes difficult to follow or that could be me!!

27 de março de 2024
Avaliado com 2 de um total de 5 estrelas

WHEN I TRIED TO REGISTER MY MOWER I…

WHEN I TRIED TO REGISTER MY MOWER I FOUND I
IMPOSSIBLE DUE TO REQUIRING A PHOTO OF MY
INVOICE TO BE INSERTED INTO THE REGISTRATION DOCUMENT.
IN MY OPINION ALL THAT SHOULD BE REQUIRED IS AN INVOICE NUMBER.IF IT HAD NOT BEEN
FOR A FRIEND WHO HAD A DIGITAL CAMERA AND
NEW THE WAY TO INSERT IMAGES INTO THE
REGISTRATION FORMAT I WOULD NOT BE REGISTERED.
I WOULD SUGGEST YOU REVISE THE INPUT OF
DATA INTO THE REGISTRATION FORM TO HELP
THOSE OF US WHO ARE NOT FULLY COMPUTER
LITERATE.

5 de março de 2024
Avaliado com 1 de um total de 5 estrelas

Drive Belt!

I have cut the same largish patch of grass for thirty years! This time I thought I would splash out and use the White Glove service to buy an Atco Quattro 22SH V (£869). The purchase and delivery went smoothly. The first time I used the mower however, after about an hour of use, it 'threw' the drive belt. Annoying, but not the end of the world. I returned it to the local Atco main dealer and they replaced the belt and said it was probably just a bit of bad luck - maybe I hit a bit of thick wet grass (!). Next time I started the mower, before I even got to any grass, the belt came off again! I returned the mower to the Atco dealer again. (Bear in mind here that this is a heavy awkward mower to load in and out of a normal passenger car!) The dealer said they didn't quite know what was going on but maybe the original belt was faulty in some way. They ordered another one and fitted it. The next time I used the mower - after about an hour - the belt came off AGAIN! I returned the mower to the dealer yet again (after checking with Atco/Stiga that it is the dealers responsibility). I said I had lost confidence in the mower and I would like my money back so I could buy a new (different!) mower. 'Please' they said, 'one last chance!' They accepted there was a problem with the mower that went beyond a faulty belt and wanted to investigate properly and fix it. 'OK' I said 'fair enough. One last chance.' Two weeks went by with no word from the dealer. I rang them today - 'We're waiting for a new belt from Atco' they said. This has not been a happy experience so far and I suspect it is not over yet!

7 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, and a fast, efficient response. Our furnace quit and they quickly got someone here who fixed it without difficulty for no cost at all. Highly recommend their service.

7 de fevereiro de 2024
Avaliação não solicitada

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