Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... Ver mais
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Veja o que dizem as avaliações
I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... Ver mais
A empresa respondeu
Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... Ver mais
We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.
Informações de contato
18 Faraday Road, Sl2 1RU, Slough, Reino Unido
- 0844 482 0129
- sales@athema.co.uk
- www.athema.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always quick and efficient
Always quick and efficient. Highly recommended.
Excellent service from Darren
Excellent service from Darren. A broad product availability with very competetive pricing. I also received my order much faster than I expected. Would not hestitate to use Athema again in the future.
Great Service
We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed Athema to check they had physical stock (which they did) and received a response to my e-mail almost immediately! Memory duly ordered, delivered the next day delivery via courier, and installed without any problems. I then e-mailed for a VAT invoice which I received within 20 minutes! Can't fault price or service and would definitely use again - happy to recommend to others.
Excellent service
Excellent service. Ordered an 'ex-demo' display screen sold at about 20% less than the best on-line price for new equipment that I could find.
Arrived within 3 days of order in 'as new' condition, complete with warrantly
Very knowledgeable, competitive price and goods arrived promptly.
I identified the model of monitor I needed, then spoke to somebody at Athema about it. They were very helpful and knowledgeable. The price was very competitive and the monitor arrived a couple of days later by courier, even during Covid lockdown. Great service.
Really good personal service!
Ordered item got lost in the post but my concern was immediately dealt with and a replacement was sent off straight away, quibble free. Delighted with my purchase, which was exactly as shown on the website!
Speedy Delivery!
Order a product from here and it arrived just two days, very satisfied with the product I received and I want to give a special mention to Darren, who was ever so helpful with some questions I had about the product, will definitely buy from here again!
Everything was great.
Easy to follow website and ordering process.
Quick responsive call to discuss a query on the order and item was dispatched same day.
Delivered via ParcelForce within timeline.
So really cannot fault the service and product.
Thanks
Great people to work with and prompt…
Great people to work with and prompt delivery. Hassle Free
HP Thunderbolt G2 Dock With Audio
Ordered an ex-display HP G2 Thunderbolt dock with Audio from Athema. Item was delivered very quickly and in very good condition - works perfectly. Great price for the item, so would definitely recommend and use them again.
Top quality supplier
Top quality supplier, good communication and willing to go the extra mile for their customers.
Ordered a reconditioned printer as they…
Ordered a reconditioned printer as they don't make my favoured one any more. Arrived quickly and looks "as new" very happy.
Gerry
Good price
Good price, plenty of communication and a minor hiccup was put right straight away.
Speedy delivery and very well packaged
Speedy delivery and very well packaged.
It was more cost effective to purchase a reconditioned machine than to source and set-up a new one
Not going to be negative about company…returns policy advisory
Not going to be negative about company for only just had the one dealings with them (hence 3 stars) just wanted people to be aware of the returns policy offed to us - Item unused but asked to return and as not needed - advised it would incur a 25% restocking fee plus returns postage! bear in mind you pay for postage out! - taking 25% to put it back on shelf and adjust stock levels.... result: disappointing experience.

Resposta da Athema
Great customer service
Great customer service, very quick response time to my email. Thank you!
VERY EFFICIENT AND FAST SERVICE
VERY EFFICIENT AND FAST SERVICE. WERE VERY HELPFUL SORTING OUT AN ISSUE I HAD WITH MY ORDER. WILL DEFINITELY USE THEM AGAIN
K McCUSKER
CLEARWAY LTD
Excellent customer service
Excellent customer service, printer was damaged in transit by Courier. Athema sorted all issues without any fuss at all. Highly reccomended.
First time using ATHEMA SERVICES..Easy…
First time using ATHEMA SERVICES..Easy ordering, good prompt service..Received Goods next day..
Great service.
Great service.
Good advice and follow-up after sales.
Highly recommended.
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