Autodesk Avaliações 180

Terrible customer service.
Support is unreal, ho can a company be this low.
Asked support for education support, agent disconnect even the chat few times.
this is horror and do not get into it's service. Seems like Indian call centre.

Et produkt jeg er tvunget til at bruge på min uddannelse. Ikke særligt brugervenligt. Særdeles heller ikke selve godkendelsen til at få programmet i mere end 23 trin med afsendelse af filer og mails i alle retninger. I dag har jeg forsøgt at installere programmet 7 gange på min pc uden held. 2020 versionen laver en fejlmeddelelse på mit operativ system, som er windows 10? Men autodesk skriver alligevel at programmet understøttes af windows 10? Jeg har også forsøgt at downloade 2018 versionen. Når overførslen på 2.0 g er fuldført, er der en fejlmeddelelse på filerne? Der mangler en eller flere filer, før det kan fungere? Hvilke filer det er, eller hvorfor de så ikke bare bliver overført, er der ikke noget svar på? Jeg har downloadet flere andre store programmer i 2020 på min pc helt uden problemer. Og nu dukker autodesk helt "tilfældigt" op på min facebook tidslinie med et opslag? Autodesk er en "forretning", der forlanger alt af brugeren i en uendelighed, men når det kommer til at levere er der intet, og især intet andet end problemer. Jeg vil på det kraftigste fraråde alle at samarbejde med dette #¤$$$¤#&£££€€¤## foretagende.

Very bad software. It is unintuitive and very buggy. As and example, I have had an experience where 3DS max would crash constantly with NO indication of why. This is consistent of their products. Their website is also no help, consistently pointing me to empty pages and failing to load pages. I would not recommend their products.

I love you lot lol only because I’m a big video games player and was studying video games development but had to stop because I got a genetic illness multiple sclerosis

I purchase Autodesk software for my company and its really helping to accelerate our growth by delivering innovative solutions for design. The customer service is great.

Words cannot describe how-user unfriendly their programs are.
It's doesn't feel like you're using a program, it feels like you're programming the program to be able to use it. Plus its very expensive for what it is.
If you tried the alternatives (archicad, vectorworks,...) you know what I mean.

edit:
About revit:
Yesterday I had to make a printscreen of a section, copy it to paint and save as jpeg, then load it into sketchup, and finally I could measure an angle. I had to do this because revit constantly froze, it was only using 25% of cpu. Turns out Revit can only use one core! How long do we have multi-core cpu's now? more then 10 years? Amateurs!

Autodesk is one of the leading software company in the 3d design field. My job involves 3d printing and we use Autodesk's products every day. Autodesk's fair pricing policy provides small businesses to use their products for free in full versions.

Autocad is the most frustrating piece of software ever made. It gets stucked 50 times a day since the developers build layer after layer based on software principles dating back to the 80ies, without ever fixing the endless list of bugs. Strongly recommend Vectorworks or Archicad over the graphically poor working Autocad

Good software the one i use is now free so even better, thanks autodesk for sketchbook pro.

It seems that Autodesk invests so little in securing their own product that, in order to combat piracy, their license agreement includes a section in which you grant them access to all your network machines (and beyond one assumes) and any contained files and information just so that you can prove to them your are not a thief and are using this software legitimately. This having already suffered the ludicrously high price to pay for it in the first place!.

Get a grip Autodesk. There are many ways to use machine level authentication without accusing all your customers of being software pirates until such time as they can prove to you, after downloading and installing your own scanning software, that they are not!!

Hugely outdated process and an unnecessary intrusion in to what could be (and is in my case) commercially sensitive data.

As this review is for Autodesk and not the AutoCAD product, I can only comment on that.

Industry standard programs for students to learn from and more importantly create from!

I will forever use Autodesk. If I could give 10* I would!

Gode programmer - kan hvad de skal.
MEN - tilmelder du dig automatisk betaling skal du igennem en jungel for at blive afmeldt igen.
Den eneste måde at kommunikere med Autodesk (hvis du har købt online) er skriftligt. Jeg kan se frem til en fornyelse af programmet uden at have brug for det.....

I like your software, but why are your prices so insanely high?

Det er mere end besværligt at installere deres produkter på grund af den høje sikkerhed med serienumrer og aktiveringskoder. Specielt når serienummeret ikke virker.
Efter utallige forsøg på at få serienummeret indtastet ville programmet ikke godtage det. Sidste udvej var så en henvendelse til kundeservice, som desuden besvarede på svensk. Dette er utroligt godt, da jeg havde regnet med, at jeg skulle til at formulere mit indviklede problem på engelsk. Ikke fordi jeg har noget problem med engelsk, men det er noget lettere når man kan skrive og forklare på dansk og så få svar tilbage på et nordisk sprog.
Under 24 timer efter at jeg havde sendt en mail til dme første gang, havde jeg en løsning på mit problem. I den tid fik jeg svar fra dem 3 gange - så problemet er egentlig hurtigt løst.

Selv deres kundeservice havde det samme problem som jeg og det var fordi der var et teknisk problem med det pågældende serienummer. De lovede at løse problemet og vende tilbage når det var løst. I mellemtiden fik jeg en løsning som jeg kunne bruge midlertidigt indtil de fik løst problemet.

Hermed altså en utrolig flink, god, professionel, og ikke mindst, en super hurtig kundeservice, som jo opvejede mit problem med installeringen en hel del!
Kan hermed utroligt godt anbefale deres kundeservice. Desværre trækker det ned i bedømmelsen, da førstehåndsindtrykket af deres programmer er, at de er besværlige at installere og aktivere. Kundeservicen er altså det eneste positive her og dermed er 3 stjerner det der passer bedst til oplevelsen.