Azeera Avaliações 

158
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Well, after I received my first purchase today, I’m definitely a repeat customer! Why settle when you can have what you envisioned? From start to finish the process was so easy “maybe too easy!” The o... Ver mais

Avaliado com 4 de um total de 5 estrelas

The team at Azeri made my generic google search into a custom DREAM come true! I had to “guess-“timate”my size but it fit PERFECT! I paid retail,($$$) no doubt, though, it was affordable for me a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am really glad I purchased my Wedding ring from Azeera. I have to say they have been the best customer service experience I've aver had with online ordering . Had issue with ring . They fixed my p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Azeera did a phenomenal job- right from customer experience in their portal, through to the purchasing process, and even after sales support as I needed to resize a ring. They were very responsive. Th... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Joalheiro

Sobre Azeera

Escrito pela empresa

AZEERA is an online store offering customizable gemstones rings with a specialty in colored gemstones. The company allows shoppers to customize jewelry in thousands of metal and gemstone combinations with real-time pricing and digital renderings.

AZEERA brings personal touch by integrating the founders’ personal stories into the online shopping experience. AZEERA integrates the founders’ passion for gemstones and three generations of knowledge into the shopping experience to provide our users with high quality and responsibly made fine jewelry, uniquely customized for each person.

We guide our users in designing intricate pieces which capture their unique stories, using colorful and ethically sourced gemstones, while providing transparency and flexibility throughout the production process. The company focuses on providing in-depth and transparent information about colored gemstone sourcing and its artisanal production.

Philosophy
•We are millennials sharing our passion of gems and how we view the world
•We appreciate the beauty and art in fine gems and nature
•Creating quality gems and excellence requires knowledge, discipline, experience, and practice -- we have been in this industry for over 80 years, or 4 generations.

Promise
•‘Brilliance, Clarity, and Transparency’ (Excellence, Education, and Trust)
•‘When you have something you love, you share it with everyone’/‘When you have something inspiring, you share it with the world’

What we value:
•The beauty, detail, and effort that goes into creating quality gemstone rings
•Integrity and honesty to maintain a high level of awareness of our consumers for their products
•Keeping the consumer first
•Tradition and family which has lead us here
•The well being of everything and everyone around us

Core Dimension:
•Sincerity – While we are selling a luxury product, we are selling love and trust, especially when we also feel deeply passionate about it. So to say our product is sophisticated would take away from the amount of effort we do to build trust in our consumer. It’s not loud and it’s not sexy, but maybe that’s not who we are.

Vision
•Create fine gemstone jewelry for all tastes and preferences/Allow consumers to create the exact piece of jewelry they’re looking for

Mission
•Provide customizable, colorful, ethical, and sustainable jewelry alternatives

Target Consumers:
•Modern, millennials, socially conscious, financially successful

Competitive Advantage:
•Family owned process, ethical production, quality gems with value

Essence of Brand
•Empowering, gratifying, self-satisfying •Having fun while creating your own with no worries – Ethical Easy Luxury

AZEERA is specialized in Amethyst Rings, Aquamarine Rings, Black Onyx Rings, Blue Sapphire Rings, Citrine Rings, Garnet Rings, Peridot Rings, Pink Tourmaline Rings, Ruby Rings, Topaz Rings & Diamonds Rings.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(158)

3 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very friendly and nice customer…

Very friendly and nice customer service -- had an issue with a small stone falling out the ring and they quickly repaired and shipped the ring back at no cost. Thank you!

1 de setembro de 2021
Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, courteous, prompt service and after-sales service.
Easily contactable.
Very pleased with the beautiful ring that was made by Azeera.
Would definitely use their services again.
Happy to recommend

30 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

Very Pleased

I was kept informed at every stage of the design and creation of my product. It arrived in a timely manner and with a hand-written note which was a lovely touch. I am very pleased.

27 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

This business is amazing

This business is amazing!! They really went above and beyond on my ring and made sure I felt special. They send a free garnet with the order, which I am already sending back to get a pendant made for my daughter. Thank you azeera, never thought I can get an experience like this sitting inside my home! You guys rock!!!!

5 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love my ring

I absolutely love my ring. It is my wedding band, and the quality of the gems and their sparkle is absolutely gorgeous. Not only that, but the contact I had for the rings creation was absolutely lovely to work with and they answered any questions I had.

3 de agosto de 2021
Avaliado com 3 de um total de 5 estrelas

A nice ring, but the wrong size

The ring was very nice, but the wrong size (one full size too small). The ring has an open shank design, and when I returned the ring to be resized, it appeared that the jeweler simply spread the original ring out instead of remaking it in the proper size. This ruined the appearance of the design. When I returned the ring for a refund, that did get processed quickly and correctly.

24 de julho de 2021
logotipo da Azeera

Resposta da Azeera

Hi Robert, my name is Puneet, and I am CEO & Co-Founder of AZEERA. I wanted to apologize sincerely for the experience you've had with your order. I'm not sure entirely as to what happened, but I will get to the bottom of this and make sure it doesn't happen again with any customer. Thank you so very much for leaving this feedback, as it really allows us to learn our mistakes, and and act on them. I hope that we have remedied the situation with the new ring, but if there are any other concerns, please feel free to call us and ask for me directly. Thank you for the opportunity to make this right!

Avaliado com 5 de um total de 5 estrelas

I love my beautiful ring!

I love my beautiful ring! I am so grateful for Azeera’s skill and care in creating my ring and their very helpful customer service when I had questions about my order. Thank you!!

16 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

Feels like buying in person

We bought a sapphire and platinum wedding band for my fiance and it was a fun and personal experience that I won't ever forget. Nothing like the robotic, uncommunicative, uninformed experience we had with one of the major online jewelers we used for my engagement ring. I would definitely give Azeera a call before you buy your rings. (And I NEVER leave reviews)

12 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

I’m Wearing Sparkles Again

I can no longer wear my wedding set due to arthritis in my hands. Rather than resizing it a second time, I opted for a new Azeera tiny band. I am loving my Diamond/Onyx 3/4 eternity band set in yellow gold. Once again I have something sparkly on my wedding ring finger. The diamonds are bright and sparkly and the onyx is a nice compliment. My husband’s wedding band is also diamond and onyx so now we match. I’m very happy with my purchase.

6 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

My wife loved her ring

My wife loved her ring. We will definitely be repeat customers and I would recommend this site to everyone. Customer service was top notch when I didn't receive my order due to a FedEx issue.

1 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

Awesome customer service

Awesome customer service! I ended up wanting to cancel my order to place a new one instead after I had changed my mind and browsed a little bit more on their website and honestly it was the easiest thing in the world. I messaged them through text and bam! everything was taken care of within minutes!
My piece is so cute too!!!! Got my kids birth stones and mine all in one ring!

26 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

Easy to customize and order

Easy to customize and order. Had exactly what I was looking for. Ring is beautiful. Excellent craftsmanship. Could not be more pleased with my purchase. Will use again in the future.

17 de maio de 2021

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