Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Ver mais
Localização
Trocar localização124-126 Chiswick High Road, Chiswick, W4 1PU London, England, GB
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Veja o que dizem as avaliações
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Ver mais
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Ver mais
Detalhes da empresa
- Loja de Bicicleta
- Loja de roupas desportivas
- Conserto de Bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Sobre Balfe's Bikes - Chiswick
Escrito pela empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito pela empresa
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informações de contato
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Reino Unido
- 02038701005
4,7
Excelente
765 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Great customer service for e-assist bikes
I needed a firmware update for my e-bike. And my back brakes needed some attention. The customer service and attention to detail from the workshop was exceptional. For my money Balfe’s Bikes is the best bike shop in West London. It can even lay claim to being the best bike shop throughout London.
24 de abril de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Expensive.
15 de abril de 2025
Resposta da Balfe's Bikes - Chiswick
We are sorry that you felt our products were expensive. We do our very best to stay competitive and pride ourselves on exceeding customer expectations. If you would like to come into our store I would be more than happy to review your transaction.
Great service
Bike went in for spring service. Really pleased with the attention to detail and the team at Balfe’s Chiswick
14 de abril de 2025
Needed to buy 4 bikes for the family so…
Needed to buy 4 bikes for the family so I found online some great deals on last year models but I was confused to what I should get so I took a trip down to their store and that was the best decision ever. The staff were super welcoming and took care of me and the family. One hour later I walked out with 4 bikes and all what I needed to go with it. Thanks!
29 de março de 2025
We were helped by Simon who was lovely
We were helped by Simon who was lovely, knowledgeable and ready to help!
11 de abril de 2025
Simon was extremely kind and helpful…
Simon was extremely kind and helpful when I visited today. He went above and beyond to help.
9 de abril de 2025
Avaliação não solicitada
Excellent service and sound advice
Excellent service and sound advice. Good communication on the status of my new bike in the ordering process. Thien was extremely helpful throughout.
8 de abril de 2025
Avaliação não solicitada
Fantastic team at Balfe's in Chiswick
Fantastic team at Balfe's in Chiswick. They are always there to help and provide guidance for any issue I've had when visiting the store. Thoroughly recommended!
26 de março de 2025
Wheel was delivered to my local store…
Wheel was delivered to my local store ahead of schedule. Staff in store helpful, friendly and cheerful
20 de março de 2025
Highly recommend!
Balfe’s cave me a clear quote before doing the work and we’re reasonably priced. I’m very happy!
19 de março de 2025
So Mike and Simon were absolutely great…
So Mike and Simon were absolutely great - turned around new brake pads right away when every other shop on the road turned me down. Highly recommend!
10 de março de 2025
Avaliação não solicitada
Great experience
Great experience, the staff is extremely professional and of great advisory.
Thanks to Mike for the great support!
9 de março de 2025
Avaliação não solicitada
This is the 3rd bike I purchased from…
This is the 3rd bike I purchased from Balfe's. Quick delivery. Brilliant service and communication.
1 de março de 2025
They provided professional services
They provided professional services. Very reliable.
18 de fevereiro de 2025
Excellent service from Balfe’s bikes…
Excellent service from Balfe’s bikes from the very efficient collection and delivery and the actual service. I was kept on touch with the progress on my bike the whole time and it was returned speedily. It now looks like a new bicycle! Thanks very much
3 de março de 2025
Avaliação não solicitada
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