Balfe's Bikes - Dulwich Avaliações 

The staff were all really knowledgable, patient and helpful. Yaz spent a long time understanding my needs and making sure I got the correct products. Despite my lack of knowledge the staff all took the time to explain the answers to my many questions

Had to replace a lock with a Diamond rated one, the guy who helped me find the right lock,( I wish i knew his name), was brilliant. Ordered in a possibility and helped with the fitting.

I ordered a hiplock online to receive confirmation it would be ready to collect in 4 days. On the 5th day I went into the shop to enquire only to be told it would take 2 weeks. I contacted customer services on day 16 to be told it was ready for collection. Only then did I receive a message from the shop it was ready to collect. Poor customer service

Bought a bike trough cycle to work scheme, very happy with quality and advice, plus they include a check up after 3 months

Always friendly and super helpful

Staff very helpful to guide me through cycletowork scheme and help me pick out a bike that was perfect for me!

Good friendly service if a little expensive but that's a never ending cost of living crisis for you.

Great team working there really helpful

So friendly and positive ❤️

Great experience all round, clearly passionate staff are always at hand, giving solid advice.
A rare find these days, genuinely knowledgeable cyclists.
Balfes was a clear choice as to where to buy a new bike from....
6 week check up coming soon.

Great recommendation and customer experience, they took lots of time to explain what bike was right for our daughter and she could test them out beforehand.

Always great service from all staff, but a special mention to Fred who is great.

Excellent customer support

The team were super helpful in helping me pick out a bike that met my needs, getting everything ordered and built and setting me up to go! Everything was handled very professionally and smoothly!

Great store great staff the staff know there stuff about bikes .

Awesome people. Super experience. Thanks for the new bike

Very helpful advice. Much appreciated. This is my local bike shop and I am very happy with it!

Super helpful and knowledgeable.
There were a few issues with my bike, they talked them through really clearly and gave a reasonable quote and suggestions how to prioritize the work if I couldn't afford it in one go.

New bike required - I knew roughly what I wanted and budget. At the shop they quickly assessed and identified potential options, evaluated them, made a recommended - which I accepted. All with good Q&A about what was / was not important and why etc.