Balfe's Bikes - Hackney Avaliações 564

Very friendly service.

Was very fast and good communication

Helpful and friendly service. Placed an order from South Africa. Got it sorted by the time I got to the UK.

Super friendly and helpful staff. Picked up my bike new lock and pedals within 15 minutes.

Topnotch service

Fixed my misaligned wheel well and really quickly (kindly squeezing my job into 12 hours turnaround). Very friendly and helpful service, took time to chat to me about diagnosis. However my tyre wasn't fully re-inflated

Sam and the team at the Balfe's Bikes Hackney store have provided me with excellent customer service. I recently bought a Scott Spark mountain bike from the store which was very competitively priced. After a couple of rides I encountered some manufacturing faults with the bike but the team at the store got them all sorted under warranty in a friendly and efficient way. If you're looking to get a new bike, I can't recommend them highly enough.

Helpful staff, good advice on adaptations to my new bike.

Very happy with all round service
Very knowledgeable & helpful staff

The staff were helping in explaining how the service process worked and eased any concerns I had

Luke was very helpful with bike fit adjustments.

Mike and MArk have helped me with issues on my bike a few times now, highly knowledgeable and helpful.

Always a pleasure working with the guys at Balfes

I can’t fault the team at Balfe’s in Hackney! All of the time I have spent there with their knowledgable staff (4 visits to date including 2 that were 1h+ as well as a few phone calls). They were friendly and gave me a 5* experience every time. I never felt like I was being upsold and they were transparent about options and pricing including other retailers and manufacturers. The fact that they are so flexible with the cycle to work scheme was an added bonus.
Shout out in particular to the two Finley’s who were both excellent! I will definitely be returning for any of my cycling needs in the future and would highly recommend them to friends/family/anyone who wants to buy equipment or for general biking advice. Thank you team, you’ve all been fantastic!

Had a service with a change of cassette and chain. Happy with the service, bike was spotless.

Efficient service but the rear bike light mount I bought came detached from the light on the first ride.
Don’t buy the Moon Orion lights

I walked into their Hackney store a complete novice. A friendly member of staff spent about an hour testing out different bikes, helmets and accessories. They discussed my needs and I left the store with everything I needed, plus lots of advice and reassurance.

It’s like having a brand new bike again

Really helpful in store and informative. Would recommend them and will be using them again

Very good service. Great communication and friendly staff.