Needed prompt replacement of rear inner tube for which I was fully prepared to come back later. However, Curtis was able to see to it immediately and easily identified the cause of the puncture. He wa... Ver mais
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Veja o que dizem as avaliações
Very welcoming. Answered every question with a clear and understandable answer. Quick efficient and overall a pleasant experience. My now go to bike shop.
Friendly staff in store (Sutton) and overall an efficient service where I was kept fully informed at every step.
I needed to bring my bike back to the shop several times because the hub gears weren't adjusted correctly after the initial service. The shop staff were always happy with this, and ultimately sought a... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Bicicleta
- Loja de roupas desportivas
- Conserto de Bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Sobre Balfe's Bikes - Sutton
Escrito pela empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito pela empresa
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informações de contato
126 High Street, SM1 1LU, Sutton, Surrey, Reino Unido
- 020 8076 7400
4,8
Excelente
874 avaliações
Pede aos clientes que avaliem
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Friendly service once again
Quick, friendly service and great practical advice on using disc brake cleaner.
23 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Thanks for the review hope to see you again soon. Dave and Team Sutton
Staff are super friendly and…
Staff are super friendly and knowledgeable. Would definitely bring my bike here again when needing a repair or service.
10 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Hi Rahul. Hald ti be of Service, thanks for taking the time to leave a review. Dave and Team Sutton
Excellent service
I received very good advice about which lock to buy for my bike and excellent service.
18 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Hi Delmar. Thanks for your kind review. I ma glad you are happy with your lock and our service. Dave an Team Sutton
That is the best bike shop/s for…
That is the best bike shop/service for bicycles.
The staff is incredibly friendly, professional, and clearly well-trained. They repaired my bike quickly and efficiently, and were happy to offer helpful advice for anything I needed. Highly recommended for anyone who wants top-notch service for their bicycle.
17 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Hi Florin thanks for such a nice review its nice to be appreciated fro doing something we love. Hope to see you and your friends again soon. Dave and Team Sutton
The various staff members are all very…
The various staff members are all very enthusiastic and seem to have great knowledge about bikes and accessories. All questions and queries were adequately answered.
Having visited other Balfe stores (Reigate) it seems to a common theme.
I would definitely recommend Balfes to prospective customers.
15 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Hi Ian. Thanks for taking the time to leave a review im glad you were satisfied with your service. Dave and Team Sutton
Stuck pedals, sorted pronto!
Stuck pedals - super helpful, really appreciate the continued great service from the mechs at Balfe’s Sutton. They’ve helped me out with three separate bikes with a range of issues and today no different
16 de abril de 2025
Avaliação não solicitada
Resposta da Balfe's Bikes - Sutton
Hi Rene. Glad we have been able to help you on a number of occasions. Dave and Team Sutton
Sutton
Excellent friendly service from Sutton store. Recommended
14 de abril de 2025
Avaliação não solicitada
Resposta da Balfe's Bikes - Sutton
We're delighted to hear about your positive experience at our Sutton store. Thank you for your kind words and recommendation. We strive to provide excellent customer service and appreciate your feedback. Dave & Team Sutton
Ok experience
Lacked bicycle knowledge specific to me and my needs.
But otherwise straightforward service
26 de março de 2025
Resposta da Balfe's Bikes - Sutton
Hi DK. Apologies for the delay in my response, I am sorry you felt we could not address your specific requirements. I would be grateful if you could provide more deatils so we can make necessary changes/provide training. Dave and Team Sutton
Conscientious and really friendly.
Conscientious and friendly, really helpful when helping me to exchange a product from another store, the service was noticabley good all staff were happy to help.
A big thank you once again
3 de abril de 2025
Resposta da Balfe's Bikes - Sutton
Hi Simon. Thanks for the review (which I'm just catching up.on) I'm glad you likd the store and we look forward to continuing to serve you in the future. Dave and Team Sutton
Very helpful and fast
27 de março de 2025
Resposta da Balfe's Bikes - Sutton
Hi Lawrence. Thanks for the review. Gladnwe were able to help you quickly.
Dave and Team Sutton
Resposta da Balfe's Bikes - Sutton
Hi Weronika. Thanks for the kind review hope to serve you again soon. Dave and Team Sutton
First time customer
It was my first time of using them so shall see how it is the second time and so forth are.
21 de março de 2025
Nice and straightforward to deal with
Nice and straightforward to deal with. Recommended lower cost option for bike which was good.
18 de março de 2025
Resposta da Balfe's Bikes - Sutton
Hi David. Thanks for your review and your continuing custom. Dave and Team Sutton
From start to finish was great service…
From start to finish was great service can't complain the only down side was waiting on part for a week
1 de março de 2025
Resposta da Balfe's Bikes - Sutton
Hi Danny. Thanks for the great review glad you were happy. Unfortunately the wait for the part was beyond our control.
Dave and Team Sutton
The guys in the workshop are always…
The guys in the workshop are always great to deal with.
3 de março de 2025
Resposta da Balfe's Bikes - Sutton
Hi Jon. Thanks on behalf of my Workshop team for your review. Hope to see uou again soon. Dave and Team Sutton
Resposta da Balfe's Bikes - Sutton
Hi Amit
Thanks for the review hope to see you again.
Dave and Team Sutton
Quick convenient delivery of bike with…
Quick convenient delivery of bike with good advice on which bike to buy.
25 de fevereiro de 2025
Resposta da Balfe's Bikes - Sutton
Hi Suraj. Thanks for the review, sorry for delay in reply. Dave
helpful staff member
helpful staff member. helped with refund and alternate purchase
22 de fevereiro de 2025
Helpful expert advice on my Bicycle…
Helpful expert advice on my Bicycle rebuild project.
No quibble return on the incorrect chain I mistakenly bought
19 de fevereiro de 2025
bike service
I am new to the area and this was my first time to Balfe's. The team is very attentive and I had my bicycle serviced in 4 days (it needed a lot of work and new parts). Good price and work done, now time to get back on the cycling commute!
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Balfe's Bikes - Sutton
Hi Hugo. Thanks for the review, glad we were able to help. Welcome to the area and we look forward to being your go to bike shop. Dave & Team Sutton.
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