We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Ver mais
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Veja o que dizem as avaliações
Nosheen Butt is a lovely professional young lady. Who dealt with our claim as quickly as she could. Barings Law should be proud to have such a kind understanding young lady working within their depart... Ver mais
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I have been waiting years for me PCP claim when other companies have paid out i try to call and no one calls me back even though i request a call back! Catherine O'Sullivan
A empresa respondeu
The agent rung me regarding my monetary claim. He was polite and friendly, all the questions were clear and straight to the point, explanations were given when required. I actually enjoyed the conve... Ver mais
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Detalhes da empresa
Escrito pela empresa
Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Informações de contato
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Reino Unido
- 0161 200 9960
- info@baringslaw.com
- www.baringslaw.com
3,9
Muito Bom
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been waiting years for me PCP…
I have been waiting years for me PCP claim when other companies have paid out i try to call and no one calls me back even though i request a call back!
Catherine O'Sullivan
17 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Catherine,
I am sorry to hear that you are unhappy with the experience you have had with our firm.
I have submitted an information request via Trustpilot to you, if you could please respond as soon as possible I will be able to use this information to locate your file. Once done I will take a look into this matter for you and arrange for someone to contact you.
Regarding compensation payouts, this is entirely dependable on a number of factors including the type of claim (commissions or affordability), the cooperation of lenders and/or if your case was impacted by any court hearings (particularly the Supreme Court case) and the FCA redress scheme.
Many commission cases in particular are still unsettled, whether they are with a law firm, claims company or submitted independently due to the long-awaited FCA's redress scheme, which was released at the end of March, and the Supreme Court judgment for Johnson and Others.
I would like to reassure you that we are working extremely hard on cases and now that the FCA has released their scheme, we have clearer guidance on proceeding.
As mentioned above, I have submitted an information request to you. More specific information about your case will be able to be provided by a member of our team.
Kind regards,
Jessica Howkins
very good experience with Barings Law…
very good experience with Barings Law kept me well informed with my claim
13 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi James,
Thank you for leaving us a great five-star review. It's brilliant to hear you are happy with our service.
If you require any further support from us in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
We were kept up to date at all times…
We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excellent person to deal with. Would really recommend this company to deal with anyone issues. Would not hesitate to use them in the future if required.
8 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi,
Thank you for leaving Nosheen such a wonderful review regarding her service.
It is a delight to hear that you are happy with your experience with us and that you would recommend us to others who may be experiencing similar issues that you went through.
If you do require our services in the future, please do not hesitate to contact us. We will be happy to help.
Kind regards,
Jessica Howkins
Nosheen Butt is a lovely professional…
Nosheen Butt is a lovely professional young lady. Who dealt with our claim as quickly as she could. Barings Law should be proud to have such a kind understanding young lady working within their department.
9 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Cynthia,
Thank you for leaving such a kind review regarding Nosheen's service. It is always a joy to read reviews where our clients are happy and feel as though they are in trusted hands with us.
If you require any further help from us in the future, please do not hesitate to reach out to us.
Kind regards,
Jessica Howkins
Terrible customer service
Terrible company who have not started to threaten my wife with a bill even though after repeatedly telling Barings not to continue with her case because they asked for direct access to our bank account which no reasonable company would do.
She has repeatedly phoned and emailed but they ignored all requests to discontinue and are now starting to make threats, disgusting behaviour from this company.
9 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi,
I am sorry to hear that your wife has been dealing with this issue regarding fees for her claim.
I have submitted an information request via Trustpilot, can this please be completed with your the contact details your wife used on her claim. I will then locate her file and have this matter investigated for you.
However, I would like to hopefully reassure you on a couple of matters regarding your review. For some claims, we need to review the financial evidence of our claimant, this helps us identify if a client was not suited to an agreement given to them by a lender - we only obtain read-only access to bank statements and nothing more. We cannot view anything beyond the financial months/years we need and cannot view payment details or make any amendments. However, if your wife is concerned about this method, we also accept physical copies of the bank statements.
For fees, we have a 14-day period in which claimants can opt out. After which, fees may be applicable for the work conducted on a case if someone wishes to cancel their claim before it reaches its conclusion. This will be detailed in the agreement signed by the client when starting a claim. Having said this, I can understand your concerns and worries, particularly if you feel as though the communication is threatening. I wholeheartedly apologise if the language and tone used is not appropriate.
If you could please respond to the information request as soon as possible, I will arrange for this to be looked into and your wife to be contacted to work on a resolution. Alternatively, please call our office on 0161 200 9960.
Kind regards,
Jessica Howkins
The agent rung me regarding my monetary…
The agent rung me regarding my monetary claim.
He was polite and friendly, all the questions were clear and straight to the point, explanations were given when required. I actually enjoyed the conversation, though usually I do not like talking on the phone!
7 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Larissa,
Thank you for leaving us such a great five-star review. It is wonderful to hear that you found your experience to be positive with our agent and that they made you feel at ease throughout the call.
If you need any further assistance from us, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Polite and knowledgeable company
Polite and knowledgeable company. Recommend highly
1 de abril de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Glen,
Thank you for leaving us a five-star review regarding our service. It's a pleasure to hear you are happy with us.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Still harassing me
Yet again I have been contacted by this company. Months ago a begged them to leave me alone and they still continue to hound me. The stress this company has put me under is unbearable. I can’t stress enough how I don’t want to to continue to harass me. Leave me ALONE!!!!! Remove everything about me from your website. I do NOT want you acting on my behalf!!
30 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Alison,
I am sorry that you are still in a situation with our firm that you are unhappy with.
I understand previously you had an issue with our emails not working on your device and a member of our team tried to contact you to resolve this.
Having reviewed your file, this has been the only issue that has been raised regarding communication and there have been no formal discussions with our team to cancel your claim. If you cancel your claim, you must discuss this with our team to arrange for the full closure of the file - someone tried to contact you last week but was unable to reach you.
I will arrange for someone to contact you via phone again to discuss the process of closing your claim. Alternatively, please call us on 0161 200 9960. We will be unable to proceed with any requests via Trustpilot or other social platform.
Kind regards,
Jessica Howkins
Matt was excellent and attentive to my…
Matt was excellent and attentive to my inquiry today. Well done and thank you
27 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Paul,
Thank you for leaving us a great five-star review regarding Matt's service.
If you require further assistance at any point, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Communication Mishap
For the first time since the Capita breach claim started I have become concerned. Yesterday I look in my spam email and it appears that an email from them and a subsequent one from Abbleys solicitors went there. I have now read them and it appears that my case has transferred to Abbleys and have been asked to sign a new agreement. Firstly, I am concerned that both went to my spam email and that I didn't have an opportunity to ask any questions prior to the transfer. Secondly after reading the new agreement, I am unclear as to whether there is a possibility that I could incur a net cost in the event of worst-case scenario given the new terms. I also don't know that if I asked for the case to not transfer and not continue whether that I could have just ended it there with no cost to me and parked the stress that this is generating (by fearing that there could be a net cost as a worst-case scenario). I try to avoid stress/anxiety and actively do so for health reasons. I have sent an email to Abbley's yesterday trying to get clarification on the new agreement. Barings - are you able shed any light on this please? I have put a two-star rating for now for this communication mishap. Today I have upgraded this to a 4 star in light of this response. I will look to contact Barings on this but am awaiting a response from Abbleys first to an email I sent them. For now I am happy with the response here from Barings and will update my review rating in due course if this is merited,
26 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Sophocles,
My apologies for the long wait in receiving a response.
I am sorry to hear that things haven't been made clear for you - we will take a look at communication moving forward and see where we can improve.
I can confirm that cases have been transferred to Abbleys. This is due to the lead solicitor working on your claim taking an opportunity with that firm. Due to the solicitor's experience with your claim, it was in the best interest to keep it with him. Having said that, I understand your frustration in not being able to have the opportunity to be able to ask questions or share any concerns you may have with us, or Abbleys, before the transfer.
Our team can be called on 0161 200 9960 and they will be able to offer you further assistance relating to the agreement conditions. They will be able to give you a more structured breakdown and answer all questions over the phone with you.
Kind regards,
Jessica Howkins
Kyle
Kyle
Was very helpful and understanding with the issue I called about today he explained everything clearly and was informative.
26 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Philip,
Thank you for your five-star review. I'm delighted to hear that Kyle was able to help assist you with your query.
If you require further assistance at any time, please do not hesitate to contact us.
Kind regards,
Barings Law.
Barings Law
Barings Law, went above and beyond to help with my case. They kept in constant contact and made sure i was a ware of every detail.
23 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Ashleigh,
Thank you for leaving us such a great five-star review. It's great to know that you are happy with our service.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Avoid like a dose of the proverbial clap
Sorely disappointed with these chancers.
Have been waiting eons for the Capita data breach claim to come to fruition.
Suddenly after the Judge's decision notes got posted they've washed their hands with it and a senior partner (with their blessing apparently) had without MY permission taken the case files to a new firm and today I get an email inviting me to sign a new agreement.
I got Claude AI to read the judgement and give a summary - surprise surprise both Barings botch job and Crapita have had their *rses handed to them on a silver server by the judge - Barings for being zealous with their terminology of client harm "traumatised" was one verb used and Crapita got a good kick in the balls for trying to get it thrown out.
Now Barings know they're not going to get top tier payouts for the breaches - claimants will be lucky VERY lucky to get 1k before fees and expenses, (if that) so guess what?
Everyone's going to be getting a cake and bus fare home. Well done Barings - Well done 🤬 now 💩 in your hands and clap you pathetic useless lot.
I'll post Claude AIs response below. Top tip - if you were planning a cruise based on the proceeds of the claim don't bother. W⚓️s.
Don' touch Barings with a barge pole - complete chancers and a waste of bloody space.
JUDGEMENT ANALYSIS
"Here's a thorough summary of what the judgment says:
The case: Spurgeon & Ors v Capita plc [2026] EWHC 241 (KB), 9 February 2026
Around 4,000 claimants (represented by Barings Law) brought compensation claims following the 2023 Capita data breach, which exposed the personal data of 6.6 million people. Capita tried to have all the claims thrown out.
What Capita argued
Capita claimed Barings had committed an abuse of court process by "putting words into the claimants' mouths" — specifically using emotive language like "tormented," "violation of security," and "betrayal of trust" in the Particulars of Claim, words that hadn't come from the claimants themselves. Capita argued this had so tainted the evidence that all claims should be struck out.
What Master Dagnall decided
He refused to strike the claims out. His key reasoning was that pleadings are drafted by lawyers, not clients — they are not witness statements or evidence. Each claimant will still need to provide their own witness statement, and it's on that evidence the case will ultimately be decided. He found that Barings had done nothing wrong, and that solicitors have wide latitude in how they formulate a client's instructions into a pleading.
He did however express concern about some of the language — noting that words like "tormented" are vague and could mean anything from mild annoyance to serious mental anguish. His provisional view was that such language should be replaced with something more precise, like "varying degrees of substantial anxiety and distress." This will be resolved at a subsequent hearing.
What this means going forward
Capita essentially admitted that claimants may have genuine claims at some level, even if not necessarily at the £1,000 per person Barings is targeting. Now that the strike-out has failed, Capita faces a choice: contest each individual claim (very costly) or settle. On top of this, Capita was already fined £14 million by the ICO over the breach"
B💩A💩R💩I💩N💩G💩S 🤬🖕
20 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi John,
I’m sorry to hear how frustrated and unhappy you’re feeling about the way your claim against Capita has been handled. I completely understand how difficult it can be when a case takes time and things change along the way.
I’d like to first explain the change regarding your solicitor. The solicitor who has been handling these data breach cases has recently taken up another opportunity. However, because of his expertise and in-depth knowledge of these particular claims, it was felt that it would be in clients’ best interests for him to continue handling the files. This was also at his request, as it avoids the need to transfer your case to a new solicitor and potentially cause further delays.
We did send an email on 12 March to explain this change and to give you the opportunity to let us know if you did not want to accept the move. I’m sorry if this wasn’t clear or if it added to your frustration.
In relation to the recent judgment, I understand your concerns about the language used. While this was raised by Capita as part of their argument, Master Dagnall did note that the statements had been amended and approved by each claimant. I do appreciate how frustrating the length of time has been, but please be assured that the legal team has been working hard to respond to and overcome the challenges raised throughout the case.
I also want to reassure you that your case remains with the same legal team, and your agreement terms have not changed. The only difference is the name of the firm managing the case.
I have submitted your request for further information, and once this is received, I will arrange for someone from the new firm to contact you directly. They will be able to introduce themselves, explain how your case will continue to be handled, and answer any questions you may have about the recent hearing.
Kind regards,
Jessica Howkins
I got a prompt reply
I got a prompt reply, and explained my query in sufficient detail.
18 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi,
Thank you for leaving us a five-star review. I'm pleased to hear that you had a positive experience with us.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Resposta de Barings Law
Hi John,
Thank you for your five-star review regarding our service.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Confidence in Barings Law I had a very important concern and I…
I had a very important concern and I telephoned a member of Baring Laws team . From that telephone call I realised that I was advised by a professional who was knowledgeable, direct , and understood my concern . I would advise anyone that required legal representation to talk to Barings Law, you will from that moment have confidence.
18 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi,
Thank you for leaving us such a glowing review regarding the service you received from a member of our team. It is a pleasure to know that they were able to help assist you with your concern and put your mind at rest.
If you require further assistance at any point, please do not hesitate to contact us.
Kind regards,
Jessica Howkins
Excellent spoke to gentleman on…
Excellent spoke to gentleman on telephone everything explained & easy to understand everything
13 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Chris,
Thank you for your great five-star review. It's a pleasure to know that you are happy with the service you received.
If you have any further queries, please do not hesitate to contact us,
Kind regards,
Jessica Howkins
Claim re signing
The Agent i spoke to was obstructive and didn't listen to my request
12 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi,
I am sorry to hear that your experience with one of our agents was not productive and was not helpful.
I am unable to locate your file with your surname, therefore I have sent a Trustpilot information request to you. If you could please complete this as soon as possible, I will be able to locate your file and look into this matter for you. Once done I will ensure a member of our team contacts you to discuss your queries properly and work with you on finding a resolution.
Alternatively, our team can be contacted by calling 0161 200 9960.
Kind regards,
Jessica Howkins
Excellent from Megan
Excellent from Megan. I called about a suspected scam and Megan assured me it was. Thanks a million as she stopped me being scammed for £100. Well done Megan and thanks again.
12 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Kevin,
Thank you for leaving us a five-star review regarding Regan's phone call with you. I am pleased to hear that they was able to advise you accordingly and ensure you did not fall victim to a scam.
If you are ever in doubt again, do not hesitate to contact us as we will be more than happy to help.
Kind regards,
Jessica Howkins.
DO NOT USE THIS COMPANY
BARINGS LAW have been trying for the last 3 years for mis sold / affordability my case got rejected last August 2025 , after being THREATENED with bills for they work so far , jumping through hoops getting 2016 credit files , sharing my bank statements etc etc , so fast forward to yesterday they want me to sign another authorisation when I refused and told them I thought this case was closed they AGAIN STARTING THREATING ME WITH BILLS IF I DIDNT !!! now I’ve been advised to ask for a full break down of works that had been done on my case so I can forward it to CAB ….
PLEASE PLEASE STAY AWAY FROM THESE COMPANIES !!!
11 de março de 2026
Avaliação não solicitada
Resposta de Barings Law
Hi Colin,
I am sorry to hear that you are unhappy with the service you have received.
I understand your frustration in one of your claims being rejected and having to submit several forms of evidence in order for us to review this case and the others you have, particularly when you feel things have been at a standstill.
Billing occurs when a client still has active cases and chooses to opt-out of our services after the cooling off period, this is due to the work that has been completed on your case and all information about this will be detailed in your agreement.
I have raised your complaint with the appropriate team and requested that they make contact with you as soon as possible to discuss your case and provide you with the full breakdown of the work completed on your case. I hope that together a resolution can be reached that will be satisfactory to you.
Alternatively, you can contact our team by calling 0161 200 9960.
I apologise once again for any frustration and inconvenience caused.
Kind regards,
Jessica Howkins
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