Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.
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Veja o que dizem as avaliações
After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Ver mais
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I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through... Ver mais
Issued a Court summons earlier this year against the company and the Director and both been ignored just like my warranty has been ignored. Buy from this company at your peril. They do not honour thei... Ver mais
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Detalhes da empresa
Escrito pela empresa
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
Informações de contato
7 Bell Yard, WC2A 2JR, London, Reino Unido
- 44 0789 7179 798
- sales@bathroomrepublic.co.uk
- www.bathroomrepublic.co.uk
3,1
Bom
448 avaliações
Pede aos clientes que avaliem
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Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor Service / Poor Quality
No customer contact either by phone or email . Paid for next day delivery. Turned up 3 days later .
Delivery driver says happens all the time £40 wasted. This company also trades under another name
Willdens Bathrooms . Both companies appear to rubbish.
Pay the extra and shop we’re you can see your product too. The quality of the bathroom unit is poor.
24 de janeiro de 2025
Avaliação não solicitada
Their Warranty is Worthless
Bought a WC and basin combo from these cowboys, after fitting the toilet it leaked so spent time and money replacing the obvious pan connectors etc to no avail. Then found a crack in the back of the pan, stress crack from manufacturing that someone had done a bad job repairing. Basically I had been sold a grade B when it was advertised as new. After 3 days of emails back and forth, they haven't got a clue as to what they are selling, they told me the warranty was only 30 days and I would not be getting a replacement. Real cowboy outfit. DO NOT BUY FROM THEM
13 de janeiro de 2025
Avaliação não solicitada
Could it be third time lucky!!!
Could it be third time lucky!!!
75 days since they agreed a refund for a faulty product.
Letters sent as advised by CAB (trading) at a price!
After excuses as to why they couldn't pay it back into either of my accounts they requested paypal details which i provided and guess what NO REFUND
23 de dezembro de 2024
Avaliação não solicitada
10 year warranty only covers items that…
10 year warranty only covers items that basically dont wear out so not of any real use. Their prices are competitive however but its the peanuts and monkeys routine Im afraid.
16 de dezembro de 2024
Avaliação não solicitada
Seriously read the reviews before…
Seriously read the reviews before buying!!!. I ordered on Friday and paid for next day delivery, received no confirmation email. Tried contacting them by phone on Monday but can’t get through, sent numerous emails, finally got one back saying they have to check stock then absolutely nothing. I did read the reviews but thought I’d just buy and what a mistake that was. I would avoid this company 😡 definitely not a reputable company.
12 de outubro de 2024
Avaliação não solicitada
Service and quality.
I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through the vast selection, we found what we wanted at a fraction of the cost. Next day delivery was cheap and good service. Definitely use BR again when looking for any other taps.
30 de setembro de 2024
I recommend changing couriers
I recommend changing couriers. The product has still not arrived, not even an update. this is day 13 since purchase. Should have checked reviews on your company. you have the lowest rating in your sector and so does your courier!
15 de agosto de 2024
Avaliação não solicitada
Customer service is a disgrace!
Customer service is a disgrace!
I have had 2 shower valve knobs on 2 sets of showers fall apart on the fitting.
So they could still be used I glued them on.
When contacting customer support I was told to take photo's and measure items, no problem.....
27 emails later going back and forth I have been advised the the phot's are no good as the tiles behind are the same in both showers, they will only replace 1 set when 2 are faulty and now want a £10 shipping cost to be posted from to UK to UK!!!
I would advise anyone to stay clear of this company if you want any customer service after a purchase.
4 de agosto de 2024
Avaliação não solicitada
It is good one
27 de julho de 2024
Toliet seat not fit for purpose
I purchased a toilet and seat from Bathroom Republic.
Toilet seat not fit for purpose, the mounting bracket is made of thin, brittle plastic and has broken twice within 12 months (im 11.8 stone, and this toilet is in the en suite).
Bathroom republic replaced it once, but refused to replace is a second time (both within 12 months or purchse).
DO NOT PURCHASE FROM THIS COMPANY
19 de julho de 2024
Avaliação não solicitada
Easy on line ordering and fast delivery…
Easy on line ordering and fast delivery great.
25 de abril de 2024
Scam Company
The return email and address are all fake, there is no return or cancellation service, Don't shop with this company, they are scammers.
16 de março de 2024
Avaliação não solicitada
Wrong size pipe fittings for standard…
Wrong size pipe fittings for standard UK like it describes. Have to get a reducer to fit taps to standard uk flexi 👍🏼 buy cheap buy twice. Took them to screwfix and they've never seen pipe fittings that size. Spent the weekend fitting a bathroom to then get stumped on a Sunday because the pipes fit absolutely nothing standard
25 de fevereiro de 2024
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