BMS Technologies LTD Avaliações 1.264

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good service, well packed and would definitely use again. Although deducting one star as since parts of my order had different shipping dates they wanted to charge me 3 shipping fees (£22.50). So I ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Where do I start at the beginning? Five star Service with five star technical support thank you Ryan five star prices they will not be beaten on any victim product and your point from backbone Victron... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Spoke with a customer service agent, William, who was extremely knowledgeable, friendly and a pleasure to deal with. Gave some fantastic advice and assured me that the delivery would happen the next... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Baterias

Escrito pela empresa

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 4 de um total de 5 estrelas

Good service

I was let down by 3 other suppliers for a heavy duty tractor battery. Having then discovered BMS they delivered promptly, with good communication - and at a better price.

6 de maio de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi,

Thank you for the review! We appreciate it 😊

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

William a very honest representative

Spoke with a customer service agent, William, who was extremely knowledgeable, friendly and a pleasure to deal with. Gave some fantastic advice and assured me that the delivery would happen the next day.
Overall my experience has been outstanding and the price point is unbelievably good for a quality product. Would highly recommend BMS Technologies LTD.

6 de maio de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Wes,

Thank you for the great review! We’re delighted to hear William provided a great service and advice.

We really appreciate your recommendation and support😊

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

Very good price

Very good price, easy to use website, very easy to use click and collect

5 de maio de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Jonathan,

Thank you for taking the time to leave a great review! 😊

-BMSTechnologies

Avaliado com 3 de um total de 5 estrelas

Ordering the battery was easy online but....

Ordering the battery was easy online. Getting it delivered was difficult and frustrating. I waited at home on the day delivery was expected, but no delivery so waste of a day.

Phoned BMS and told I needed to speak to accounts. So spoke to accounts girl and she investigated and said it was still there. Although the delivery address was correct the Service was marked as "Collection". Obviously nobody at BMS queried this contradiction. So I asked that it was despatched that day. Waited at home next day (next day delivery) but no delivery - another day wasted.

Phoned again next day but girl I spoke to wasn't available and I was promised a callback. No call received.

Phoned next working day and asked for sales. Spoke to a man there who looked into the problem and told me the battery would be delivered tomorrow. And it was delivered the next day. At last!!!

7 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Keith,

Thanks for your review.

We’re really sorry for the delivery issues and the inconvenience caused — that’s not the experience we want for our customers. We appreciate you highlighting this, and we’ll take your feedback on board to improve things going forward.

Glad it was resolved in the end, and thanks again for your patience.

– BMSTechnologies

Avaliado com 4 de um total de 5 estrelas

Good service but need option to shop in one parcel

Good service, well packed and would definitely use again. Although deducting one star as since parts of my order had different shipping dates they wanted to charge me 3 shipping fees (£22.50). So I made the order above £150 to get free shipping and they waited until all items were in stock and sent one parcel. Why isn't there an option to do this with smaller orders?

5 de maio de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Ian,

Thank you for your review — we’re really pleased to hear you were happy with the service.

We appreciate your feedback regarding the delivery charges and the option to combine shipments. It’s a valid point, and something we’ll certainly take on board as we continue to improve our service.

Thanks again for your order, and we hope to hear from you again

– BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

I have used BMS Technologies for…

I have used BMS Technologies for vehicle batteries for a long time and always had good service and a fair price. A true test of a company is how they deal with an issue, even when it's not there fault.

I ordered a battery for my defender and it arrived promptly as always. I discovered that it would not fit in the battery box, returning the battery they checked against the vehicle registration to confirm it was the correct specification, which it was. I showed the battery I had removed as a pattern and within 5 minutes they produced an identically sized battery, I paid and was on my way.

The refund for the original battery was in my account within two days. What a first class company with customer service that a lot of companies could learn from.

28 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Matthew,

Thanks for taking the time to leave such a great review — we really appreciate it.

Situations like that aren’t always ideal, so we're glad to hear the team could turn it around without too much disruption and get you back on the road.

We look forward to hearing from you again! 😊

– BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

Handled my warranty claim very professionally

I had to make a warranty claim on a battery I had bought from BMS. I called in and was dealt with Kieran, who was very helpful. He explained the process, I provided the information and my replacement battery was provided very promptly. Very impressed with the service, will use BMS again.

30 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Paul,

Thanks for taking the time to leave us a review — really glad we could get everything sorted for you quickly. I’ll make sure Kieran sees your comments.

If you ever need anything else, just give us a shout 😊

–BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

feedback

Quick, efficient and friendly service

30 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi David,

Thank you for the 5* review, we really appreciate you taking the time to leave it!

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, excellent payment options, quick dispatch

28 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Rachel,

Thank you for the review! We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Great service kept informed at all…

Great service kept informed at all stages confirming my delivery date approx time of delivery

20 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Chris,

Thank you for the kind review! Glad to hear you had a great experience 😊

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

As Tina Turner would say, simply the best

Where do I start at the beginning? Five star Service with five star technical support thank you Ryan five star prices they will not be beaten on any victim product and your point from backbone Victron energy in the UK they are the largest distributors and the best distributors so helpful free Delivery which is unheard of now and their backup service is five star as well so thank you very much. What more can I say if you’re gonna buy Victron buy from these guys because they are simply the best.

24 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi,

Thank you so much for the amazing review—it really means a lot! I’ll pass your kind words on to Ryan too, he’ll appreciate it.

We’re really glad you’re happy with the service, pricing, and support. if you ever need anything else, we’re here to help!

-BMSTechnologies

Avaliado com 1 de um total de 5 estrelas

Very poor service .

Very poor service .
I was waiting 2 days for the battery and when I rang BMS I was told unfortunately the courier had not even collected it from there depot - unbelievable that no one follows up orders to confirm dispatch 🤷‍♂️
AVOID !

24 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Mike,

We’re really sorry to hear about your experience — that’s not the level of service we aim to provide.

Unfortunately on this occasion the courier didn’t collect the parcel as scheduled, which we appreciate is frustrating when you’re waiting on an order. As soon as this came to light, we offered a redispatch or a full immediate refund to resolve this.

We completely understand your disappointment and will be reviewing this with the courier to help prevent it happening again. If you need any more information, please feel free to get back in touch.

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

Proper Job

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next day and the price was just right.
Il deffo be a returning customer.
5 years guarantee on the battery happy days

22 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Rory,

Thank you for leaving such a nice review! We really appreciate it and look forward to hearing from you again :)

-BMSTechnologies

Avaliado com 1 de um total de 5 estrelas

Horrendous

Horrendous. Don't be fooled by all the 5 year warranty nonesense.
They will wriggle out of it - no matter what.
They trade on ebay under bmstechnologiesltd, so maybe checkout their feedback there before buying - 119 negative or neutral feedback in 12 months!
Con men (and women eh Bryannah)
Here is what google AI says: 'BMS Technologies Ltd has received mixed reviews, with only 32% of employees recommending it to a friend and a similar percentage expressing a positive business outlook. Many reviews highlight issues with customer service and product quality, suggesting potential customers should proceed with caution'
Hi all.
This company tried to flag my review as 'defamatory content' just because they don't like an honest review from my personal experience.

22 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi,

We’re sorry to hear you’re unhappy with the outcome and would like to clarify the decision based on the key test results.

The battery showed a voltage of 11.25V and an internal resistance reading of 24.24 mΩ. Both values are clear indicators of a heavily discharged and degraded battery.

As outlined in our warranty terms, batteries must be tested in a sufficiently charged state (minimum 12.1V) to determine whether a genuine manufacturing fault is present. Results below this level indicate the battery is undercharged, meaning the test is not valid for warranty purposes.

Additionally, elevated internal resistance at this level is widely recognised as a sign of damage caused by deep discharge or improper charging conditions. These are excluded under warranty, as they are not manufacturing defects but issues related to use and operating conditions.

All battery manufacturers and suppliers—including ourselves—apply similar warranty exclusions. This is standard across the industry, as conditions such as deep discharge and improper charging cause irreversible damage rather than faults in manufacture.

We understand this situation is frustrating and are happy to provide further clarification if required.

We would also highlight that we have an incredibly high rate of 5-star reviews and many successful warranty claims from our customers.

— BMS Technologies Ltd

Avaliado com 5 de um total de 5 estrelas

Excellent Warranty Service

Purchsed a Hankook 100A 850CCA battery 18 months ago and despite being on a Ring RSC612 12A Smart Charger when not it use, it just completely died, went from 850CCA to 460CCA to 100CCa to 0CCA in 6 days.
Kieran at BMS was very good, took me through the warranty process with no fuss and one week later I took delivery of a replacement battery.
First class hassle free service.

20 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Dave,

We are delighted to hear you had a great experience and we really appreciate you leaving such a kind review - thank you.

-BMSTechnologies

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, easy to find the battery I needed, ordered and delivered next day... For a great price... What's not to like... Wish all my online purchases went this smoothly.

21 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Christopher,

We really appreciate you taking the time to leave such a nice review! Thank you

-BMSTechnologies

Avaliado com 1 de um total de 5 estrelas

Complete scammers

Complete scammers, didn't send an item till after I made a non delivery complaint and told them not to send it. Did a return through Ebay with full tracking and they said I didn't return it. Had to get Ebay to step in and they reviewed the return and surprisingly fully refunded me as it was delivered. You may save a couple of quid using these scammers but in the long run it will cost you a lot of time and aggravation, your best off using an alternative company. COMPLETE SCAMMERS.

25 de março de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hello,

We sincerely apologise for the confusion and frustration this situation has caused. After reviewing your case, it’s clear that the return had already been completed, but due to an internal system error on our side, it was not showing correctly at the time of our previous message.

We completely understand why this was upsetting, and the concern this may have caused you. This was a genuine mistake and not reflective of our usual standards of service.

We take our reputation very seriously and always aim to provide a reliable and transparent experience. Your feedback has been noted, and we are already taking steps to ensure this kind of issue does not happen again.

Kind regards

Avaliado com 5 de um total de 5 estrelas

Excellent value & service

Excellent price, great service, and only a few hundred metres off the M5

7 de abril de 2026
Avaliação não solicitada
logotipo da BMS Technologies LTD

Resposta da BMS Technologies LTD

Hi Pete,

Thanks so much for the great review, we really appreciate you taking the time to leave it.

Kind regards,
BMS Technologies

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